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Ford of Galesburg
Galesburg, IL
823 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 823 reviews
January 31, 2024
Brought in my truck for an in intermittent starting issue. I knew that if it didn't happen while it was there they couldn't really fix it. Figured I'd have new tires, tie rod replacement and and oil ch issue. I knew that if it didn't happen while it was there they couldn't really fix it. Figured I'd have new tires, tie rod replacement and and oil change done while it was there. I stopped by the dealership a week later to see how things were going and told my truck was almost done. It just needed to be aligned and was next to go on the rack. 4 days later I called and it still wasn't done. Spoke with Dalton and he apologized and told me it would be done by the end of the day and it was. More
by WWW.RODNIC
Employees Worked With
Dalton
Verified CustomerJanuary 24, 2024
Fantastic experience, Service advisor communicated through entire process. Definitely my go to place for all repairs on all my vehicles. through entire process. Definitely my go to place for all repairs on all my vehicles. More
by Elopez.Stang
January 20, 2024
They were very friendly and prompt, kept me informed on my truck progress very pleased . my truck progress very pleased . More
by Dewey Collins
Employees Worked With
January 20, 2024
Dealer has done all they could do. But a manufacturing error has caused me to with my new for five weeks not happy about that. But I really like my car. But a manufacturing error has caused me to with my new for five weeks not happy about that. But I really like my car. More
by Timothy Denison
Employees Worked With
DALTON STANCELL
January 19, 2024
I have always been pleased with the quality of service and courtesy of the staff. and courtesy of the staff. More
by SSEPLEY
January 18, 2024
Was very pleased with the service on my car. Everything was prompt and taken care of. Everything was prompt and taken care of. More
by WYLDLIFE
Employees Worked With
