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Ford of Galesburg
Galesburg, IL
835 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 835 reviews
May 09, 2024
Greg Stacey at Ford of Galesburg was very friendly, down to earth and easy to work with! I had been driving my previous car for 20 years and was very apprehensive about the thought of buying a new vehicle to earth and easy to work with! I had been driving my previous car for 20 years and was very apprehensive about the thought of buying a new vehicle from a dealership in my hometown. I knew what type of vehicle I wanted to purchase and had a price point I wanted to stick to. I searched the internet and saw this 2019 Mazda CX-5 and decided to drive out of town to test drive it. I instantly loved it and came back in a couple days to purchase it! I absolutely love my Mazda!!! Thank you to Greg and Ford of Galesburg! More
by Stacey
May 08, 2024
Great service. Friendly staff. Highly recommended. I took my car in for a new tire, and they took good care of me. Friendly staff. Highly recommended. I took my car in for a new tire, and they took good care of me. More
by mrmurph
Verified CustomerApril 18, 2024
I was very satisfied with service and I am so glad you pickup and return vehicle. Makes it so convenient and worry free. Missy and Mike are both so very kind and friendly. pickup and return vehicle. Makes it so convenient and worry free. Missy and Mike are both so very kind and friendly. More
by judithstull
Employees Worked With
April 17, 2024
They are small town dealer but everyone is very, very friendly and trustable. Believe me maybe their inventory is small but they work very hard for your needs. friendly and trustable. Believe me maybe their inventory is small but they work very hard for your needs. More
by ishaki749
April 15, 2024
Fast and loved the ride so I wasn’t sitting waiting The people were very nice, friendly and informative people were very nice, friendly and informative More
by Debby56.dp
April 04, 2024
Took my truck in on a Tuesday, I called Wednesday to see what was going on. On the following Tuesday I was on hold for 45 minutes waiting for an answer, after hanging up, received a phone call from service what was going on. On the following Tuesday I was on hold for 45 minutes waiting for an answer, after hanging up, received a phone call from service department apologizing for the wait and then explained my truck was done! Would have liked to have seen the old parts but didn’t want to spend any more time there, waited at least 20 minutes to speak to the service person. More
by DROBERTSIX
Employees Worked With
DALTON STANCELL
March 22, 2024
He explained everything that was going on and updated me as it went along. He asked me if I wanted work done and how much it would cost before I agreed to it. as it went along. He asked me if I wanted work done and how much it would cost before I agreed to it. More
by Dkholmes76
Employees Worked With
Service dept. but not sure who it was.
March 21, 2024
Very good Absolutely no complaints with any of the service or any of the people that I was in contact with. service or any of the people that I was in contact with. More
by terry.mcginnes
March 19, 2024
Did upgrade on my pcm but did not fix active codes. I don't know if my Explorer will go back into lump mode again. I don't know if my Explorer will go back into lump mode again. More
by glendalincoln76
