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Ford of Galesburg
Galesburg, IL
878 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our ...
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Today:Open today 8:00 AM - 6:00 PM
Closed Now
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 878 reviews
Verified Customer
December 07, 2024
Overall an excellent experience. My salesman Dustin Evans was awesome yet again. I had initially test driven a two year old bronco and decided to buy it. However, Once Dustin explain My salesman Dustin Evans was awesome yet again. I had initially test driven a two year old bronco and decided to buy it. However, Once Dustin explained the incentives on a brand new one it was a no brainer. He helped find the perfect vehicle with the features I was looking for at a price point I wanted to be within. Ford Of Galesburg gave me an exceptional offer for my 7 year old f150 and handled all of the paperwork quickly and efficiently. While I was signing a couple papers and discussing options the vehicle was being detailed. I was in and out in about an hour which was great. I opted for rust proofing and a ceramic paint protector which was done a few days after the purchase. They gave me a loaner to drive while they did the rust proofing. Everyone I dealt with was fantastic and despite some of the other reviews I find Ford of galesburg to be a great dealership. I will be back! Keep up the great work!!! More
by Mike
December 05, 2024
Sales & Service Staff friendly, helpfull & knowledgeable. Waiting time is reasonable. Office staff were quick to get us back on the road, after service visits, as well as purchasing a new Bronco Sport. Than Waiting time is reasonable. Office staff were quick to get us back on the road, after service visits, as well as purchasing a new Bronco Sport. Thanks to all More
by unclestan_
December 04, 2024
Employees were very nice and accommodating. The service was prompt, and they delivered my car to my residence! The service was prompt, and they delivered my car to my residence! More
by riterodney
December 03, 2024
Timely matter and only had to get it done once . and it was done right and it was done right More
by flipflop43g16
Employees Worked With
November 27, 2024
The employees of the dealership were very professional and prompt in helping me with my service today and prompt in helping me with my service today More
by Shirley.Stomberg
Employees Worked With
November 24, 2024
Service is best I’ve received anywhere. Very complimentary of schedule, timing, and repairs needed. Never feel like I’m being upsold or taken advantage of on price. Very complimentary of schedule, timing, and repairs needed. Never feel like I’m being upsold or taken advantage of on price. More
by Dan P.
November 24, 2024
They seem to be getting better mechanics ,finding problems with out complaining. The service girls know more they did in the past. problems with out complaining. The service girls know more they did in the past. More
by GLROBERTS
Employees Worked With
November 23, 2024
The service was outstanding. I found working with the dealership to be personable and convenient. I found working with the dealership to be personable and convenient. More
by Huey
Employees Worked With
