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Ford of Galesburg

Galesburg, IL

Overview
Employees
Reviews
Vehicles
4.5
819 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 819 reviews

October 05, 2024

Sales and service department are wonderful to work with. I would recommend them to anyone More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Ford of Galesburg responded

Thank you, Doug for the 5 star review. We are happy you had a great experience here at Ford of Galesburg. Thank you Amy Kelso

September 29, 2024

I like the convenience of an in town service place and the pick up and drop off service More

by LynNel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Ford of Galesburg responded

We are happy to hear that you had a good visit. What could we improve on for it to be a 5-star review in the future? Thank you Amy Kelso

September 28, 2024

Kind, Curteous. And helpful.They do their best to help meet the needs of the customer. More

by TBENNETT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2024 -

Ford of Galesburg responded

Our goal is to always please our customers. I appreciate you letting our crew know they are doing good work. We hope to see you for future visits. Thank you Amy Kelso

September 28, 2024

Very professional and accommodating, did excellent work! Quick to get me in and do the job. More

by rhoncally53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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Sep 28, 2024 -

Ford of Galesburg responded

Thank you so much for the positive review! Amy Kelso

September 21, 2024

Service department is excellent! Haley is down-to-earth, friendly and eager to help. My vehicle was repaired quickly and professionally with Haley keeping me updated on repairs. I wa More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Ford of Galesburg responded

Thanks Dennis! We are happy to hear we met your expectations and look forward to future business with you, Thank you Amy Kelso

September 17, 2024

I really enjoyed the professional staff, she took the time to explain what was wrong & my bill. Much appreciated. More

by DAN_MORRISON_507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2024 -

Ford of Galesburg responded

Thanks so much for the 5 star review. It is always nice knowing customers leave happy. Thank you Amy Kelso

September 15, 2024

Nice place to get service done. I get an oil change and my tires get rotation. They also check my tires for tread life and as they rotate the tires, the service people also check my More

by The Grouchy Old xxxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Ford of Galesburg responded

We are so happy to hear that you are happy with the services you receive here at Ford of Galesburg. We look forward to seeing you in the future. Thank you Amy Kelso

September 14, 2024

Respectful, great service, fast service and quality product. Worked hard for me and made sure I was happy with my deal. More

by sloan27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Ford of Galesburg responded

We love hearing when we have left a customer happy. Thank you so much for taking your time to complete the review. We look forward to future visits with you. Thank you Amy Kelso

September 14, 2024

I like the way everyone treats me when I am getting my truck serviced. Everyone that I encountered was very polite and friendly. They made me feel welcome. More

by WBRUNSWIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney,
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Sep 15, 2024 -

Ford of Galesburg responded

Thank you so much for taking the time to complete the survey we are happy to hear we met your expectations. Thank you Amy Kelso

September 06, 2024

Dustin was a great salesman. Eddie in sales/finance stole the show!! Eddie was intelligent, informative and is a reason to trust this dealership!! Thank you Eddie and Dustin. I More

by Jacob Russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Ford of Galesburg responded

Thank you so much for the 5-star review. Dustin and Eddie are both great and we appreciate you giving them a great review. Have a great day and we hope to see you again. Thanks Amy Kelso

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