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Ford of Galesburg
Galesburg, IL
835 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 835 reviews
November 08, 2024
Stopped by with a warning message showing on my truck. They got me in and found the problem quickly, They were able to rush order parts and had my truck repaired the next afternoon. Great service! They got me in and found the problem quickly, They were able to rush order parts and had my truck repaired the next afternoon. Great service! More
by marta tucker
Verified Customer
November 08, 2024
Can't get any better than a free oil change. Fast and courteous service too. Thank you. Fast and courteous service too. Thank you. More
by mawgaw9
November 07, 2024
I want to thank Ford of Galesburg for turning a horrible situation into a great experience. The service team isn’t just the best around. They truly care about their customers. Erick & Brittany treated us situation into a great experience. The service team isn’t just the best around. They truly care about their customers. Erick & Brittany treated us like family. More
by TimmyT.
November 04, 2024
I thought they were very courteous and helpful to come to my home and do the recall service for my vehicle. my home and do the recall service for my vehicle. More
by DubbsBears
October 31, 2024
Haley was very helpful and friendly. The lady in the cashier office was rude and threatened us with an attorney The lady in the cashier office was rude and threatened us with an attorney More
by coachjim24
Employees Worked With
October 24, 2024
Very good service from the start with the girls at the customer service counter. Repairs were diagnosed and repaired in a timely manner. It’s very important to keep our fleet running so we can take care o customer service counter. Repairs were diagnosed and repaired in a timely manner. It’s very important to keep our fleet running so we can take care of our customers and Ford of Galesburg was a great partner of ours to make this happen. We appreciate the service we experienced and look forward to working with you in the future. Thank you! Your Nova 1 net team. More
by Gary.Nelson
Employees Worked With
Jose and Brittney
October 22, 2024
I had trouble with Ford pickup went to Ford Galesburg Illinois Erick and Haley took over my problem and team put together a plan to solve my situation! Great job I will be dealing with Ford with the prob Illinois Erick and Haley took over my problem and team put together a plan to solve my situation! Great job I will be dealing with Ford with the problem I'm I they are great people More
by Pilot74pilot
October 19, 2024
I experienced quality service with pleasant employees who efficient and quick. I definitely recommend them to my family and friends. efficient and quick. I definitely recommend them to my family and friends. More
by ADRIENNEDUCKROW
Employees Worked With
October 17, 2024
Outstanding service. What sets the dealership apart is their commitment to the customer and their friendly attitude. They really care about the customer. In my specific s What sets the dealership apart is their commitment to the customer and their friendly attitude. They really care about the customer. In my specific situation both the dealership a myself were in difficult positions; they worked with me to develop a plan that worked for both. More
by 250 owner
October 15, 2024
We live 20 plus miles from Ford and appreciated 2 people coming to us to get our truck repair it and then return it to us. That was worth a great deal. Thanks! coming to us to get our truck repair it and then return it to us. That was worth a great deal. Thanks! More
by JANICEMEYER7285
