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Ford of Galesburg

Galesburg, IL

Overview
Employees
Reviews
Vehicles
4.5
819 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 819 reviews

October 22, 2024

I had trouble with Ford pickup went to Ford Galesburg Illinois Erick and Haley took over my problem and team put together a plan to solve my situation! Great job I will be dealing with Ford with the prob More

by Pilot74pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Ford of Galesburg responded

We love hearing from our customers that we have met the expectation of us as a store. So happy to hear that your experience was everything you needed. Hope to see you in future visits. Thank you Amy Kelso

October 19, 2024

I experienced quality service with pleasant employees who efficient and quick. I definitely recommend them to my family and friends. More

by ADRIENNEDUCKROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Ford of Galesburg responded

Thank you so much for the 5-star review we do truly love hearing our customers having a great experience. Thank you Amy Kelso

October 17, 2024

Outstanding service. What sets the dealership apart is their commitment to the customer and their friendly attitude. They really care about the customer. In my specific s More

by 250 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aly Stevens
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Oct 17, 2024 -

Ford of Galesburg responded

We always love to hear that a customer leaves happy and satisfied. I am glad as a team you were pleased and that we were able to meet your expectations. Thank you Amy Kelso

October 15, 2024

We live 20 plus miles from Ford and appreciated 2 people coming to us to get our truck repair it and then return it to us. That was worth a great deal. Thanks! More

by JANICEMEYER7285
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Ford of Galesburg responded

We love the ability to offer this service especially as the weather gets cooler. We are so happy you were pleased with the service. We hope to continue to meet your needs. Thanks Amy Kelso

October 12, 2024

Super helpful , easy to talk with and deal with, would definitely buy here again . Eddie was fantastic More

by Kdillard92263
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Klinck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Ford of Galesburg responded

We always love hearing when our customers leave here so happy. We hope to continue to meet and exceed any future visits with you. Thanks Amy Kelso

October 10, 2024

Great customer service. They were very helpful with all our questions and what we needed! More

by Susie & Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Ford of Galesburg responded

Thank you so much for taking the time to give us a 5-star review. We are so happy to hear we met your expectations. We hope to see you on future vists. Thank you Amy Kelso

October 10, 2024

Service department is responsive and keeps their word on when the job will be completed. More

by magarcia1165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Ford of Galesburg responded

Thanks for the 5-star review we try hard to make sure all customers receive a 5 star experience. We hope to continue to meet an exceed your expectations here at Ford. Thank you Amy Kelso

October 07, 2024

My car went in for a detail and it came out shiny and new. Their pickup and delivery service is amazing! More

by Lmavis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom in the detail shop…5 stars
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Oct 10, 2024 -

Ford of Galesburg responded

We always love hearing we did a satisfactory job for our customers. We will definitely let our detail team know that you were happy. We hope to see you for future visits. Thank you Amy Kelso

October 06, 2024

Great service at Ford dealership…. nice waiting room with TVs…..water or coffee available as well. More

by Peggy Sue. Bradshaw-Weber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Deoartment was a nice lady not listed
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Oct 06, 2024 -

Ford of Galesburg responded

Thank you so much for the kind words. Peggy we hope to see you and continue to meet your needs at Ford of Galesburg. Thank you Amy Kelso

October 05, 2024

The service was really good. --BRITTANY BUZICK was amazing on letting me know how my car was doing and what was going on. More

by DOLPHIN7392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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Oct 10, 2024 -

Ford of Galesburg responded

We were so happy to welcome Brittany to our Ford team. We are very happy to hear you had such a great experience we hope to continue to provide you 5-star service. Thank you Amy Kelso

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