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Ford of Galesburg
Galesburg, IL
834 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 834 reviews
November 27, 2024
The employees of the dealership were very professional and prompt in helping me with my service today and prompt in helping me with my service today More
by Shirley.Stomberg
Verified CustomerEmployees Worked With
November 24, 2024
Service is best I’ve received anywhere. Very complimentary of schedule, timing, and repairs needed. Never feel like I’m being upsold or taken advantage of on price. Very complimentary of schedule, timing, and repairs needed. Never feel like I’m being upsold or taken advantage of on price. More
by Dan P.
November 24, 2024
They seem to be getting better mechanics ,finding problems with out complaining. The service girls know more they did in the past. problems with out complaining. The service girls know more they did in the past. More
by GLROBERTS
Employees Worked With
November 23, 2024
The service was outstanding. I found working with the dealership to be personable and convenient. I found working with the dealership to be personable and convenient. More
by Huey
Employees Worked With
November 20, 2024
The experience I got at the dealership was wonderful. Everyone that I dealt with was knowledgeable and helpful. Anyone questions I had they answered them and made me feel good about my purchase. Everyone that I dealt with was knowledgeable and helpful. Anyone questions I had they answered them and made me feel good about my purchase. More
by pooky8405
November 17, 2024
I have known Tom Smith for many years. He has always been super nice and an excellent worker. I have to commend your Dealership for adding him to your team. He has always been super nice and an excellent worker. I have to commend your Dealership for adding him to your team. More
by larry_watson_153
Employees Worked With
Tom Smith
November 14, 2024
First time dealing with this dealership. Very pleased with everyone that I was in contact with. Very pleased with everyone that I was in contact with. More
by Sundance62750
Employees Worked With
November 09, 2024
Everyone at Ford of Galesburg were so friendly and welcoming. Work was done very fast. welcoming. Work was done very fast. More
by kathleencardinal
Employees Worked With
November 08, 2024
Stopped by with a warning message showing on my truck. They got me in and found the problem quickly, They were able to rush order parts and had my truck repaired the next afternoon. Great service! They got me in and found the problem quickly, They were able to rush order parts and had my truck repaired the next afternoon. Great service! More
by marta tucker
