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Ford of Galesburg

Galesburg, IL

4.5
836 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 836 reviews

December 02, 2023

Dustin was very attentive. I picked a cold day and the cars were covered in snow. Dustin cleaned the car I was looking at off and pulled it into the detail shop so I could look More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Ford of Galesburg responded

Thank you so much for the kind words. We always want to make each experience a great one! We hope you have a wonderful Happy Holidays from your Ford Family. Thank you Amy Kelso

December 01, 2023

I had a great first experience and will most likely be bringing my car back in the future if needed ! You guys did wonderful on my car thanks so much ! More

by lyricwilliams012921
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Brackett
Dec 01, 2023 -

lyricwilliams012921 responded

great customer service very well appreciated !

Dec 01, 2023 -

Ford of Galesburg responded

We love to hear that we met your expectations. We look forward to future business with you. Happy Holidays from your Ford Family. Thanks Amy Kelso

November 30, 2023

It was a good experience! Employees were very professional and answered all questions Thank you ! More

by rhondasims56
Recommend Dealer
Yes
Employees Worked With
Not sure name but very nice young gentleman in service dept
Nov 30, 2023 -

Ford of Galesburg responded

Thanks for the positive feedback. We hope you have a Happy Holiday from your Ford family. Thanks Amy Kelso

November 29, 2023

The person I worked with was great with communication along the entire process. The repair took longer than expected and he arranged having a vehicle for me to drive. More

by Randy
Recommend Dealer
Yes
November 29, 2023

The person I worked with was great with communication along the entire process. The repair took longer than expected and he arranged having a vehicle for me to drive. More

by Randy
Recommend Dealer
Yes
Nov 29, 2023 -

Ford of Galesburg responded

It’s always nice hearing the good things. We appreciate your business and hope to continue to meet your needs. Happy Holidays from your Ford Family. Thanks Amy

November 23, 2023

Haley made sure everything was done and explained the issue with my dash glass. She had it ordered for me. More

by MOULTONCLYDENE
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Brackett
Nov 23, 2023 -

Ford of Galesburg responded

So happy to hear you had a great experience. We truly enjoy serving our community. Happy Holidays Thank you Amy Kelso

November 23, 2023

Came in bought 2 cars and left. Everyone was nice Probably because I bought 2 cars. More

by GLAW800
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Brackett
Nov 23, 2023 -

Ford of Galesburg responded

Thank you for your business. We hope you have a Happy Holidays. Thank you Amy Kelso

November 18, 2023

Awesome experience with the dealership help me in every way possible to get me in my new truck and very helpful with any questions I had More

by tommyteel21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID SPARKS, NIC MAROON
Nov 20, 2023 -

Ford of Galesburg responded

GLad your experience met your expecatations! We love hearing from happy customers. We hope you have a Happy Holidays. Thanks Amy Kelso

November 17, 2023

They dealt with my warranty company for me and got the job done very quickly. Also kept me updated on the repsir. More

by amy_wynn12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DALTON STANCELL
Nov 17, 2023 -

Ford of Galesburg responded

It is always nice knowing we meet our customers needs. We hope you have Happy Holidays and look forward to business with you again. Thank You Amy Kelso

November 17, 2023

Pleasant employees who care to give the best service. Try to get the parts and service done as quickly as possible. Great help with the finances. More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DALTON STANCELL
Nov 17, 2023 -

Ford of Galesburg responded

Thank you for the positive review we love hearing the good! We wish you Happy Holidays and look forward to your next visit here at Ford of Galesburg. Thanks Amy Kelso

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