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Ford of Galesburg

Galesburg, IL

4.5
823 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 823 reviews

November 29, 2023

The person I worked with was great with communication along the entire process. The repair took longer than expected and he arranged having a vehicle for me to drive. More

by Randy
Recommend Dealer
Yes
November 29, 2023

The person I worked with was great with communication along the entire process. The repair took longer than expected and he arranged having a vehicle for me to drive. More

by Randy
Recommend Dealer
Yes
Nov 29, 2023 -

Ford of Galesburg responded

It’s always nice hearing the good things. We appreciate your business and hope to continue to meet your needs. Happy Holidays from your Ford Family. Thanks Amy

November 23, 2023

Haley made sure everything was done and explained the issue with my dash glass. She had it ordered for me. More

by MOULTONCLYDENE
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Brackett
Nov 23, 2023 -

Ford of Galesburg responded

So happy to hear you had a great experience. We truly enjoy serving our community. Happy Holidays Thank you Amy Kelso

November 23, 2023

Came in bought 2 cars and left. Everyone was nice Probably because I bought 2 cars. More

by GLAW800
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Brackett
Nov 23, 2023 -

Ford of Galesburg responded

Thank you for your business. We hope you have a Happy Holidays. Thank you Amy Kelso

November 18, 2023

Awesome experience with the dealership help me in every way possible to get me in my new truck and very helpful with any questions I had More

by tommyteel21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID SPARKS, NIC MAROON
Nov 20, 2023 -

Ford of Galesburg responded

GLad your experience met your expecatations! We love hearing from happy customers. We hope you have a Happy Holidays. Thanks Amy Kelso

November 17, 2023

They dealt with my warranty company for me and got the job done very quickly. Also kept me updated on the repsir. More

by amy_wynn12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DALTON STANCELL
Nov 17, 2023 -

Ford of Galesburg responded

It is always nice knowing we meet our customers needs. We hope you have Happy Holidays and look forward to business with you again. Thank You Amy Kelso

November 17, 2023

Pleasant employees who care to give the best service. Try to get the parts and service done as quickly as possible. Great help with the finances. More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DALTON STANCELL
Nov 17, 2023 -

Ford of Galesburg responded

Thank you for the positive review we love hearing the good! We wish you Happy Holidays and look forward to your next visit here at Ford of Galesburg. Thanks Amy Kelso

November 16, 2023

They are the best! Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Ford of Galesburg responded

Thank for leaving such a positive review. Its always a great feeling knowing our customers leave happy with work completed. We wish you a Happy Holidays from your Ford Family. Thanks Amy Kelso

November 13, 2023

Ford of Galesburg addressed all my issues in a timely manner. I’d highly recommend Ford of Galesburg for anything from simple to difficult that other shops can’t fix. More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JIM TRENT
Nov 13, 2023 -

Ford of Galesburg responded

Thank you Brad we look forward to continued business with you! Happy Holidays Amy

November 12, 2023

Straight forward and tried to make my experience better even tried fixing someone else's mistake More

by TERAWINTERS1976
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Brackett
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