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Ford of Galesburg

Galesburg, IL

4.5
823 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 823 reviews

December 25, 2023

Great service. Friendly staff! Went in for my senior oil change. They noticed I needed a new air filter so put that on too! Love Haley Bracket and her momma! More

by myclancey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2023 -

Ford of Galesburg responded

Thank you so much for the kind words! It truly means a lot to all of us to have our customers leave happy. We hope you have a Happy Holidays. Thank you Amy Kelso

December 24, 2023

This dealer has been more than fair to our family. They are kind, respectful, and prompt. Service is always excellent and great to work with. More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Missy Fell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

Great staff and service! We have recommended Ford of Galesburg to many of our family and friends. More

by PEPSI240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Ford of Galesburg responded

Thank you so much for the positive feedback. We hope to countinue to exceed your expectations here at Ford. We wish you a Happy Holidays Thank you Amy Kelso

December 11, 2023

They have always been very accommodating and prompt whenever I have booked a service appointment. More

by SLMURRAY7774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Ford of Galesburg responded

Thank you for the kind words. We try very hard to always put our customer needs first and get you scheduled right away. We hope you have a Happy Holidays and look forward to future business with you. Thank You Amy Kelso

December 04, 2023

They have always been great They are very welcoming and friendly and never pressure me to do anything I don't want to with my vehicles More

by Alicia
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Evans
Dec 04, 2023 -

Ford of Galesburg responded

Thank you for the positive review. We take pride in putting our customer needs first. We hope you have a Happy Holidays from your Ford Family. Thank You Amy Kelso

December 04, 2023

Just amazing It was perfect would come back just because Dustin Evans It was just amazing. I had the perfect time there never been so easy to find a vehicle. Thanks to Dustin Evans. More

by angeloMangieri2000
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Evans
Dec 05, 2023 -

Ford of Galesburg responded

Thank you so much for the kind words. We appreciate all the hard work Dustin does for sure. We hope we can continue to meet and exceed your expectations here at Ford of Galesburg. We hope you have a Happy Holidays. Thank you Amy Kelso

December 03, 2023

Rotated the tires not the way I had asked and didn't top of the coolant More

by MCBMADAMS
Recommend Dealer
No
Employees Worked With
Haley Brackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Brackett
December 02, 2023

Dustin was very attentive. I picked a cold day and the cars were covered in snow. Dustin cleaned the car I was looking at off and pulled it into the detail shop so I could look More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Ford of Galesburg responded

Thank you so much for the kind words. We always want to make each experience a great one! We hope you have a wonderful Happy Holidays from your Ford Family. Thank you Amy Kelso

December 01, 2023

I had a great first experience and will most likely be bringing my car back in the future if needed ! You guys did wonderful on my car thanks so much ! More

by lyricwilliams012921
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Brackett
Dec 01, 2023 -

lyricwilliams012921 responded

great customer service very well appreciated !

Dec 01, 2023 -

Ford of Galesburg responded

We love to hear that we met your expectations. We look forward to future business with you. Happy Holidays from your Ford Family. Thanks Amy Kelso

November 30, 2023

It was a good experience! Employees were very professional and answered all questions Thank you ! More

by rhondasims56
Recommend Dealer
Yes
Employees Worked With
Not sure name but very nice young gentleman in service dept
Nov 30, 2023 -

Ford of Galesburg responded

Thanks for the positive feedback. We hope you have a Happy Holiday from your Ford family. Thanks Amy Kelso

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