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Ford of Galesburg
Galesburg, IL
836 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service.
From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 836 reviews
Verified Customer
January 17, 2024
Since oil changes have went from $57 to $116, I won’t be coming back. coming back. More
by SAEWHITE
Employees Worked With
January 17, 2024
I"M VERY disappointed with Ford my Car wasn't fixed they kept tacking on charges I spoke to a manager about it and he replied well what do you want me to do about it? I walked out, ask to speak to the othe kept tacking on charges I spoke to a manager about it and he replied well what do you want me to do about it? I walked out, ask to speak to the other manager and he never replied back to me! Very upset!! More
by pkdenisar
January 17, 2024
They were a wonderful team to work with. They helped make a bad situation so much better. I highly recommend their service center. They helped make a bad situation so much better. I highly recommend their service center. More
by BECCAYOUNG33.RY
January 17, 2024
Quick and friendly service. Highly recommend. Their mechanics were able to diagnose and fix issues that no other Shop could find. I cannot say enough good things. Highly recommend. Their mechanics were able to diagnose and fix issues that no other Shop could find. I cannot say enough good things. More
by Brysonbedwell
Employees Worked With
January 17, 2024
Highly recommend this dealership and their service department. Smiling faces very helpful and informative with the work being done department. Smiling faces very helpful and informative with the work being done More
by bradleyscott
January 17, 2024
The only negative thing is that they knew what we were bringing it in for but they didn’t order the part and have it there when we got there. We had to come back when the part came in. If they hadn’t kn bringing it in for but they didn’t order the part and have it there when we got there. We had to come back when the part came in. If they hadn’t known why we were coming, it would have been a different thing, however, knowing and not being ready when we came it was a little frustrating. More
by jenniatwell7
January 16, 2024
Service was handled as quickly as possible I was kept informed of progress. Had 5 recalls completed. Satisfied informed of progress. Had 5 recalls completed. Satisfied More
by L.HALFORD
Employees Worked With
