Back

Ford of Galesburg

Galesburg, IL

4.5
823 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
Contact Dealership

2201 W Main St

Galesburg, IL

61401

Directions

By Type

Showing 823 reviews

January 17, 2024

Highly recommend this dealership and their service department. Smiling faces very helpful and informative with the work being done More

by bradleyscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Ford of Galesburg responded

Thank you so much for the positive feedback and we appreciate you taking the time to complete the survey. We look forward to future business with you. Thank you Amy Kelso

January 17, 2024

Everyone was very pleasant and very helpful. Way better than it used to be there. More

by BEAGLEHOUNDSX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DALTON STANCELL
Jan 17, 2024 -

Ford of Galesburg responded

Thank you so much for the kind words. We are always striving to be the best we can. We hope we can continue to exceed your expectations on future visits. Thank you Amy Kelso

January 17, 2024

I have not had service since September last year so not sure what this survey is for More

by tlsmg95
Recommend Dealer
Yes
Employees Worked With
None
Jan 18, 2024 -

Ford of Galesburg responded

Sorry from what I understand there was a glitch with the surveys being sent out. I do apologize for that. We hope that the experience you did have was a good one and we look forward to future business with you. Thank You Amy Kelso

January 17, 2024

Since oil changes have went from $57 to $116, I won’t be coming back. More

by SAEWHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

I"M VERY disappointed with Ford my Car wasn't fixed they kept tacking on charges I spoke to a manager about it and he replied well what do you want me to do about it? I walked out, ask to speak to the othe More

by pkdenisar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Dee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DALTON STANCELL
January 16, 2024

Service was handled as quickly as possible I was kept informed of progress. Had 5 recalls completed. Satisfied More

by L.HALFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Ford of Galesburg responded

Thank you for the 5-star review. We try hard to meet all our customer's needs. We look forward to continued business with you. Thanks Amy Kelso

January 16, 2024

This was a rush situation and Vince worked with me every step of the way. They were amazing and friendly even rushing to get me in a new car! More

by haase7827
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vince
Jan 16, 2024 -

Ford of Galesburg responded

Thank you for the 5 star review we truly appreciate all our customers. We hope to continue to meet and exceed your expectations. Thank you Amy Kelso

January 16, 2024

Salesman was great Dustin Evans ! Finance manager a complete idiot that obviously doesn’t listen to the customer at all ! I’ll be back with my own financial loan needs to go with the More

by mcfly7672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

I appreciate their appreciation for law enforcement day, it truly means more than you know to me More

by jhernandez45253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Ford of Galesburg responded

Thank you for the kind words. Honestly a free oil change is our way of saying thank you to those that serve our community. We look forward to future business with you. Thank you Amy Kelso

January 16, 2024

Prompt and courteous service during the free senior citizen oil and filter changevfor my vehicle. More

by SStreak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Ford of Galesburg responded

We are happy to hear that we met your expectations. We take pride in servicing our senior citizens. We hope to do business with you again in the future. Thank you Amy Kelso

...
11
...