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Ford of Galesburg

Galesburg, IL

4.5
834 Reviews
Ford of Galesburg is your trusted Ford dealership serving drivers in the Galesburg, Monmouth, Knoxville and Henderson, Illinois, region—but do you know why our loyal customers keep coming back for our services? The reason is short and sweet—our incredibly accommodating customer service. From beginning to end, we are dedicated to providing exceptional service and to being an integral part of our community. We do this with our extensive inventory of new Ford models, streamlined financing options, and expert auto service. This ensures that no matter where you’re at during your automotive journey, you’ll have a team of friendly professionals by your side.
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2201 W Main St

Galesburg, IL

61401

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Showing 834 reviews

December 21, 2024

Great service and very nice people. Will do business with them again in the future. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

They worked around my schedule and did a brake and oil service. While my truck was there I had a wash and detail done also. Great service and a pleasure to work with More

by dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Ford of Galesburg responded

We love hearing the positive experience you had. We hope you and your family have a Happy Holidays. Thank you Amy Kelso

December 15, 2024

Everyone was very helpful and accommodating. Very nice and clean dealership. Greg Stacey was very helpful! Would deal with him and others again. More

by M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Klinck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Ford of Galesburg responded

We are so happy to hear you had a great experience. We hope you and your family have a Happy Holidays. Thank you Amy Kelso

December 15, 2024

We were stranded near Chicago over Thanksgiving our car would not unlock. We tried calling a dealership in Frankfort Il. they had no advise to help and would not put anyone from their service department More

by shaulaspence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Ford of Galesburg responded

We love hearing the positive feedback. We are so happy to hear that we met an exceeded your expectations. We hope you and your family have a wonderful Holiday season. Thank you Amy Kelso

December 13, 2024

We have had the best of service each and every time we have gone to Ford of Galesburg. Thankful that we have found a trustworthy place to have our vehicles serviced. More

by whahhooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Ford of Galesburg responded

Thank you so much for the 5-star review. We love hearing that our customers had a great experience. We hope you and your family have a Happy Holidays. Thank you Amy Kelso

December 07, 2024

Overall an excellent experience. My salesman Dustin Evans was awesome yet again. I had initially test driven a two year old bronco and decided to buy it. However, Once Dustin explain More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Ford of Galesburg responded

Congrats on the new ride Mike!! So happy to hear we met an exceeded your expectations. Sounds like the team worked hard to get you the best deal! We appreciate the 5 star review. We hope you have a Happy Holidays. Thank you Amy Kelso

December 07, 2024

The service and customer service at this dealership is amazing, highly recommended. I was blown away by the services I received. More

by Shreves09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Buzick
Dec 08, 2024 -

Ford of Galesburg responded

Thank you so much for the 5-star review. We hope to continue to meet an exceed your expectations. We hope you and your family have a Happy Holidays. Thank you Amy Kelso

December 05, 2024

Sales & Service Staff friendly, helpfull & knowledgeable. Waiting time is reasonable. Office staff were quick to get us back on the road, after service visits, as well as purchasing a new Bronco Sport. Than More

by unclestan_
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Ford of Galesburg responded

So happy to hear we met your expectations!! We hope you and your family have a Happy Holidays. Thank you Amy Kelso

December 04, 2024

Employees were very nice and accommodating. The service was prompt, and they delivered my car to my residence! More

by riterodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Ford of Galesburg responded

Thank you so much for the 5-star review. We hope you have a Happy Holidays. Thank you Amy Kelso

December 03, 2024

Timely matter and only had to get it done once . and it was done right More

by flipflop43g16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Ford of Galesburg responded

Thanks for the positive feedback. We hope you and your family have a Happy Holidays. Thank you Amy Kelso

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