Ford of Franklin

Great Job! Thanks so much for your support in buying a new Ford Escape at your dealership in Franklin. You were fantastic. I am not associated with the dealershi Thanks so much for your support in buying a new Ford Escape at your dealership in Franklin. You were fantastic. I am not associated with the dealership in any way. Thanks so much More

Cody is awesome! Cody is seriously one of the best people I have ever worked with when purchasing a car. He helped me out completely and went above and beyond to make Cody is seriously one of the best people I have ever worked with when purchasing a car. He helped me out completely and went above and beyond to make sure everything went great. I had a wonderful time with Cody and he is extremely knowledgeable and professional. Also he is a car guy himself, so it was cool talking to someone who actually knew what he was saying. If you ever plan to buy a car I would want to have Cody on my team. More

Cody Martin... Rock Star Ordered a truck through family plan. Probably the smallest commission a sales person him make. I am not especially easy to deal with, and Cody handle Ordered a truck through family plan. Probably the smallest commission a sales person him make. I am not especially easy to deal with, and Cody handled all of my demands with exceptionally good grace. Even if you have to drive a little further, come here and ask for Cody, he will treat you like family… More

Quick. Easy. Friendly service. I loved the selection. Had what I wanted. Even though I had 2nd thoughts about the vehicle I purchased, they let me come back and exchange for anot I loved the selection. Had what I wanted. Even though I had 2nd thoughts about the vehicle I purchased, they let me come back and exchange for another one. And gave me free gas. Best car experience I had. EVER!!!. That's saying a lot when buying a new car. More

Great selection of vehicles My truck was was pretty much at the end of its drive life, so my girlfriend and I stopped in to see what Ford of Franklin had and was pleased with the My truck was was pretty much at the end of its drive life, so my girlfriend and I stopped in to see what Ford of Franklin had and was pleased with the selection of vehicles that they had within my price range. Louis Dorsey was our sales consultant and he went above and beyond to help me find the Ford Escape that I wound up purchasing. A few months later, my girlfriend needed a car and Louis also helped her find a Ford Edge that she has now. I highly recommend checking out Ford of Franklin and talking with Louis if you are just starting out looking to purchase a vehicle. More

Car buying should not be this long of an experience We called and made an appointment for 1:15 on a Saturday and got there on time. We knew what car we wanted and what terms. Just was not sure on th We called and made an appointment for 1:15 on a Saturday and got there on time. We knew what car we wanted and what terms. Just was not sure on the color. Unfortunately their current inventory was very low with only a couple available. After going back and forth with often 45 minutes of lag time between hearing anything, we finally got out at 7:00 and not the color we wanted. On another note and very important one to other buyers - we knew exactly what financing terms we wanted.....the one advertised which was 0% financing for 72 months. My credit was fine in the 700's. Ford immediately accepted it but they ran my credit with 20 other people dropping my score 52 points! Thanks for nothing. More

Stress free car shopping!! We are very pleased with our purchase at Ford of Franklin. Like most people, we hate car shopping but Cody made it a stress-free experience. He listen We are very pleased with our purchase at Ford of Franklin. Like most people, we hate car shopping but Cody made it a stress-free experience. He listened to our requests and was very knowledgable. No pressure what so ever. This is the 2nd vehicle we've purchased from Ford of Franklin and would definitely recommend this dealership and Cody to anyone. Buddy Victory made the paperwork a breeze. We will definitely be back on future vehicles. More

Great experience! 15 minutes after arriving at the dealership, Ricky had my wife and I sitting in what would become our family's new SUV...a 2013 Ford Edge limited. An 15 minutes after arriving at the dealership, Ricky had my wife and I sitting in what would become our family's new SUV...a 2013 Ford Edge limited. An outstanding vehicle and an outstanding car purchasing experience. If you're in the market for a vehicle, I recommend Ford of Franklin and make sure you ask for Ricky Pineda. More

Wonderfull experience i was nervous at first but the customer service was great and they help me understand the whole process and they didn't hit me with any hidden fee. th i was nervous at first but the customer service was great and they help me understand the whole process and they didn't hit me with any hidden fee. thanks to Nathan for helping me my a new car...i would recommend friend and family!! More

Great Dealership Thanks to Ricky for the painless buying experience of our first Ford. Ricky is not a fast talking salesperson who tries to sale you something you do Thanks to Ricky for the painless buying experience of our first Ford. Ricky is not a fast talking salesperson who tries to sale you something you don't want or need. If you are looking to buy a new Ford let Ricky help you! More