Ford of Franklin

The high rating can’t be right This is the worst service department ever. My son’s truck is worse after the repair. And, they were overpriced compared to other locations. Don’t be f This is the worst service department ever. My son’s truck is worse after the repair. And, they were overpriced compared to other locations. Don’t be fooled by the high review. It must be employees writing these accolades. More

Awesome people to work witj Could not have been better. It was great from the start. The sales team and management work excellent to work with and the whole process went really Could not have been better. It was great from the start. The sales team and management work excellent to work with and the whole process went really smooth. More

poor service We have had both of our ford vehicles into this shop for various reasons, we were told once that there was nothing wrong and charged for the diagnosti We have had both of our ford vehicles into this shop for various reasons, we were told once that there was nothing wrong and charged for the diagnostic check. This problem has existed from the time we bought the car new and still does!!! there was a recall on my 68000 dollar truck and the problem was never properly repaired causing me to pay for a repair that should have been on Ford. If you want your oil changed they do a great job. More

Buying a car just became the BEST way to spend your Saturday First things first: if you're in the market for a Lincoln or Ford, this is the only dealership to visit in Greater Nashville. Incredibly warm and resp First things first: if you're in the market for a Lincoln or Ford, this is the only dealership to visit in Greater Nashville. Incredibly warm and responsive service is the norm here, no matter who you interact with. Second: request Cody Martin as your salesperson, period. He is exceedingly knowledgeable about every car they carry, he's collaborative, he has a very open, no-pressure style, and he's fun (and funny)! In fact, I have never had more fun buying a car that I absolutely love. Josh in Finance is terrific, too - and hopefully you'll have a chance to meet several people while you're there. The friendly culture is consistent and pervasive, as it should be. After all, buying a car should be a great experience, not a stressful one. With Cody in charge, you'll be well taken care of. More

Best Car Buying Experience When I found a car online I sent an email and was surprised when Cody called me by 8:30 in the morning. I showed up to find the car waiting at the fr When I found a car online I sent an email and was surprised when Cody called me by 8:30 in the morning. I showed up to find the car waiting at the front of the dealership ready to go. Cody was very helpful and not pushy at all. That is very important to me and his style of selling works! Thanks for a great experience. More

Top notch Dealership and Employees Cody made my experience so rewarding. Knowledgeable on he whole process from start to finish. Highly recommend salesman. I will definitely go back an Cody made my experience so rewarding. Knowledgeable on he whole process from start to finish. Highly recommend salesman. I will definitely go back and have Cody and his team help me when I buy my next vehicle. More

Great Experience Cody made purchasing my Ford Edge a breeze picked my car out online Cody called when I got to the dealership the two SUV 's I picked out were waiting Cody made purchasing my Ford Edge a breeze picked my car out online Cody called when I got to the dealership the two SUV 's I picked out were waiting for me long story short I bought my Edge and I love it thanks Cody for the GREAT EXPERIENCE! More

Great service Cody did a great job selling me my new corolla was very friendly and very professional. Would highly recommend him for anyone looking for a new or use Cody did a great job selling me my new corolla was very friendly and very professional. Would highly recommend him for anyone looking for a new or used car. More

One of the best dealerships in town! Great dealership to deal with! Will do business again! They really took care of everything. Luis was great and the staff was very friendly! Thanks Great dealership to deal with! Will do business again! They really took care of everything. Luis was great and the staff was very friendly! Thanks! More