Ford of Franklin

Best experience at a dealership I’ve purchased several vehicles over the years, and had been avoiding dealerships over the last several years due to bad experiences. I found the pre I’ve purchased several vehicles over the years, and had been avoiding dealerships over the last several years due to bad experiences. I found the pre-owned vehicle I liked at Ford Lincoln of Franklin, and was pleasantly surprised at how sincerely eager they were to please my wife and I going beyond my expectations to make us happy with the purchase. Our heartfelt appreciations to Luis, Jason, and Chris. More

Service (Lincoln) The service team is great and friendly. I would recommend possibly looking at the Jenkins and Wynne Dealership in Clarksville though for how fast they The service team is great and friendly. I would recommend possibly looking at the Jenkins and Wynne Dealership in Clarksville though for how fast they can turn around an oil change and tire rotation. then again I know their facility is brand new, and was designed for the fast turn around. Overall not too bad though. More

Great place Great people to work with!would send friends and family to have any ford work done or to buy a car or truck .Thank you. Great people to work with!would send friends and family to have any ford work done or to buy a car or truck .Thank you. More

Stellar Sales Experience My overall experience with Cody was great! He was knowledgable and friendly and made me feel comfortable. I'm very pleased with my new EcoSport and ha My overall experience with Cody was great! He was knowledgable and friendly and made me feel comfortable. I'm very pleased with my new EcoSport and happy to have bought it from Cody. More

Service Dept The service I received was great. I was able to get my vehicle in quickly and I did not have to wait on a loaner vehicle. Everyone was very friendly. The service I received was great. I was able to get my vehicle in quickly and I did not have to wait on a loaner vehicle. Everyone was very friendly. My questions were all answered prior to service so I knew what to expect. CJ is a great service rep to work with. More

Service Department In the service department, Bobby Tullis was thorough and customer focused when I recently brought my Ford Explorer in for service. He had the car read In the service department, Bobby Tullis was thorough and customer focused when I recently brought my Ford Explorer in for service. He had the car ready and the paperwork done when I arrived to pick it up. More

Simple and easy Cody Martin is the best hands down. He makes the sales process go smoothly and transparent. Does not pressure sell, he makes sure you are getting the Cody Martin is the best hands down. He makes the sales process go smoothly and transparent. Does not pressure sell, he makes sure you are getting the best deal that makes sense. He sold me my Ford Fusion and I love the vehicle with 0 problems! Go see him! More

New mustang purchase This was the easiest car buying experience I've ever had. Cody and the staff didn't play the normal dealer games. He found what I was looking for and This was the easiest car buying experience I've ever had. Cody and the staff didn't play the normal dealer games. He found what I was looking for and worked with me to get the price I wanted as well. More

Cody got me hooked up! Cody Martin helped me out in the best most non pushy way ever! Cody was the most “ non car “ sales man I ever got the pleasure to do business with, I Cody Martin helped me out in the best most non pushy way ever! Cody was the most “ non car “ sales man I ever got the pleasure to do business with, I simply told him what I wanted and he made it happen, no pressure environment! I trade my truck in for a very fair price and got a great deal on a nice used truck! Cody is the man! More

Three purchases later... I have purchased three cars from Ford Lincoln of Franklin, two of them from Cody Martin. Cody made the process really simple. He worked with us to get I have purchased three cars from Ford Lincoln of Franklin, two of them from Cody Martin. Cody made the process really simple. He worked with us to get the car we want for the price we need. We couldn't be happier with our purchase and plan on getting back with Cody when we are looking for another car. More