Back

Ford of Franklin

Franklin, TN

4.8
1,294 Reviews
Our mission is to provide outstanding customer service, incredible offers, and an unforgettable car buying experience. As part of the Tennessee Automotive Group, here’s what you can expect from Ford of Franklin: 1.Complimentary Lifetime Warranty on all new vehicles and select Pre-Owned 2.Largest Ford dealer in the Memphis region 3.3-day used car return policy 4.Top dollar for your trade even if you don’t buy a vehicle from us 5.Complimentary CarFax vehicle history report 6.Roadside Assistance
Contact Dealership

1129 Murfreesboro Rd

Franklin, TN

37064

Directions

By Type

Showing 1,294 reviews

January 18, 2025

I had the best experience I could’ve asked for thank you! Casey was amazing and very informative! More

by The.spot.barbershop.nashville
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Ford of Franklin responded

Hello, we're happy you found our staff to be supportive during your experience here at Ford of Franklin. Feel free to reach out to us if you need anything. Have a wonderful day.

January 18, 2025

Casey at Ford of Franklin was beyond awesome, he accommodated all of our requests and took care of any concerns or issues we had and was complete professional throughout our car buying purchase we w More

by bradfordsharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Ford of Franklin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford of Franklin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2025

From the moment I walked in, Casey was professional, attentive, and incredibly knowledgeable about the cars I was interested in. What stood out most was Casey’s genuine approach. He took the time to lis More

by Acweiner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Ford of Franklin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford of Franklin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2025

I ordered a 2025 Maverick back in Sept 2024 and Casey helped me Through that process and kept me informed with the order on a monthly basis. Informed me a few weeks in advance it was coming in and advise More

by mikemartino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren in service and marketing
Jan 20, 2025 -

Ford of Franklin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford of Franklin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2025

Summer and the ford of Franklin sold me and my fiancé our first car they were so patient with us made our process so easy! More

by Dom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer Bell
Jan 20, 2025 -

Ford of Franklin responded

Hi Dom, thank you so much for your feedback about Ford of Franklin! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 18, 2025

Ford of Franklin and summer made it so easy to purchase my vehicle,easy to work with and very professional More

by Zeek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer Bell
Jan 20, 2025 -

Ford of Franklin responded

Hi Zeek, thank you so much for your feedback about Ford of Franklin! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 18, 2025

Summer bell and ford of Franklin did an exceptional job on selling e my first car 10/10 recommend! More

by sahagun1211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer Bell
Jan 20, 2025 -

Ford of Franklin responded

Hi, thank you so much for your feedback about Ford of Franklin! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 18, 2025

Summer bell and ford of Franklin made my experience of purchasing my first vehicle so simple truly an incredible place! More

by Albert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer Bell
Jan 20, 2025 -

Ford of Franklin responded

Hi Albert, thank you so much for your feedback about Ford of Franklin! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 18, 2025

I drove all the way from Indiana just to buy from summer and ford of franklin.they did an exceptional job guiding me through my first car purchase! More

by faith munoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Summer Bell
Jan 21, 2025 -

Ford of Franklin responded

Hello Faith, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 18, 2025

Benjamin was so patient and helpful finding the right car for me! Would highly recommend! More

by karenajohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rhett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Ford of Franklin responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

...
9
...