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Ford of Franklin

Franklin, TN

4.8
1,279 Reviews
Our mission is to provide outstanding customer service, incredible offers, and an unforgettable car buying experience. As part of the Tennessee Automotive Group, here’s what you can expect from Ford of Franklin: 1.Complimentary Lifetime Warranty on all new vehicles and select Pre-Owned 2.Largest Ford dealer in the Memphis region 3.3-day used car return policy 4.Top dollar for your trade even if you don’t buy a vehicle from us 5.Complimentary CarFax vehicle history report 6.Roadside Assistance
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1129 Murfreesboro Rd

Franklin, TN

37064

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Showing 1,279 reviews

June 26, 2018

New Car Purchase I highly recommend the quality of service that I had with my new Lincoln purchase and trade in at the Ford Lincoln of Franklin Dealership. More

by KWH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Newton
June 23, 2018

Great Service We come to the fast trip area for our regular service for oil, tire rotation and always get super service from the guys on the reception desk. We get More

by Bigdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guys running the quick service area.
June 22, 2018

Very welcoming! I had previously known Cody from working with him at another dealership so I wanted to work with him on finding a new vehicle. He was awesome with eve More

by haileyec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Martin
June 22, 2018

I had aa good and sussessful visit for a recall on my mkz. when I brought my car in for recall ,Colton Giles was very professional,and polite and took care of me very well, thank you very much. More

by T.J C.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
COLTON GILES ,Jeff Dawson
June 21, 2018

Outstanding Experience Overall, one of the things I dislike is shopping for a new vehicle. I don’t like the sales pressure and all the haggling that goes along with it. To m More

by Steve Peery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Martin
June 16, 2018

Excellent Car Buying Experience Brian Warren, aka Mr. Unbreakable, hooked us up by getting us out of our old lease and into a new lease on an awesome 2018 Ford Flex. The dealership w More

by Tony & Heather R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Warren (sales), Riley Groves (finance)
June 16, 2018

Smooth, friendly experience Highly recommend Ford franklin. Cody was great! Positive experience all around! I would come back again anytime and will tell my friends to use them a More

by Brooke1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Martin
June 16, 2018

very good The politest and courteous of the gentleman who pickup our car and brought it back was excellent. Orlando Branch. This is the type of people I enjoy More

by Pooch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Branch, Marcus Smith , Chris Chalfant
June 15, 2018

30k swrvice Everything was so smooth and he called and kept me informed of status during routine visit, I was given a loaner car and work was done satisfactory More

by Franklin lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake
June 15, 2018

EXCELLENT From beginning to end...MY SERVICE WAS EXCELLENT!! Treated me with the dignity and respect others did not-I’m a woman. Gave me all the information an More

by Lincoln MKZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Evans, Bruce Thomas
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