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Ford of Franklin
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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A good experience I had a very good experience dealing with Ford Lincoln of Franklin. Ryan Newton was so easy working with. I am glad I went to this dealership? I had a very good experience dealing with Ford Lincoln of Franklin. Ryan Newton was so easy working with. I am glad I went to this dealership? More
Cody was great to work with! This was the best car buying experience we have ever had. Everyone was pleasant and kind at the dealership. We had contacted them prior and let them k This was the best car buying experience we have ever had. Everyone was pleasant and kind at the dealership. We had contacted them prior and let them know which car we were interested in looking at. They didn't hassle us about test driving other cars or try to sell us a newer/more expensive model. They were quick and easy to deal with and found the best deal for us. Cody was easy to talk to and made the whole process simple. We would highly recommend this place to anyone looking for a car. More
Jeff Dawson is courteous, friendly and very professional. We have bought several cars from Jeff Dawson and he has always been very helpful and can always answers any questions we may have. We would not hesit We have bought several cars from Jeff Dawson and he has always been very helpful and can always answers any questions we may have. We would not hesitate to recommend him to anyone we know who may be thinking of getting a car. More
Brian Warren is courteous, friendly and very professional. I have brought several cars from same car dealership in my home town; Austintown, OH from the 2011 until 2015. It's always been comfortable and good I have brought several cars from same car dealership in my home town; Austintown, OH from the 2011 until 2015. It's always been comfortable and good experience, but when I went the process of purchasing my new vehicle here at Ford Lincoln of Franklin. It blow my socks off!! I was excited and extremely joyful in the whole process of working with the Brian to secure the purchase of my new vehicle. I meet all the staff members who were involved;they who were friendly and knowledgeable during my meeting at Franklin Ford. More
Exceptional Experience The sales, administrative and financial staff were very courteous, knowledgeable and professional during our meetings with them while at Franklin For The sales, administrative and financial staff were very courteous, knowledgeable and professional during our meetings with them while at Franklin Ford / Lincoln. I was very appreciative of how our sales representative, Charles Taylor, explained all the new car options available to us. More
Mr Marcus Smith and mr Jeff Dawson These two gentleman are very professional and I would recommend them to anyone . Because they always help you when you ask them questions and concerns These two gentleman are very professional and I would recommend them to anyone . Because they always help you when you ask them questions and concerns about you car. More
Excellent service and salesperson Laura Brown was exceptional. She followed up with me consistently, answered all my questions, and I would definitely refer her to a friend. The mana Laura Brown was exceptional. She followed up with me consistently, answered all my questions, and I would definitely refer her to a friend. The manager and the account finance person were also very helpful More
Tammy Muse and David Vandiver were a joy to deal with. Tammy knew her product backward and forward. Very professional first class! I would definitely refer friends to her to buy a car - woman on a missio Tammy knew her product backward and forward. Very professional first class! I would definitely refer friends to her to buy a car - woman on a mission to provide top notch customer service More
We'll received and served by your dealership. Your salesperson, Cody Martin, was very courteous and professional in his responsiveness during our visit and purchase of a 2019 Lincoln MKC. Thank y Your salesperson, Cody Martin, was very courteous and professional in his responsiveness during our visit and purchase of a 2019 Lincoln MKC. Thank you. We love the MKC! More
Awesome experience This dealership is AWESOME. Tammy Muse my salesperson provides class A service. I had my site Dodge Journey totaled and I was not ready to purchase a This dealership is AWESOME. Tammy Muse my salesperson provides class A service. I had my site Dodge Journey totaled and I was not ready to purchase another vehicle. However, Tammy took a tragic event for me and turned it into a very happy experience. When I went to pick up my new used Ford Escape, she had out in tip top condition. She even was able to get the radio screen fixed without telling. To my surprise when I got in it was working and I stayed crying happy tears. I highly recommend this dealership. More