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Ford of Franklin
Franklin, TN
1,278 Reviews
Our mission is to provide outstanding customer service, incredible offers, and an unforgettable car buying experience. As part of the Tennessee Automotive Group, here’s what you can expect from Ford of Franklin:
1.Complimentary Lifetime Warranty on all new vehicles and select Pre-Owned
2.Largest Ford dealer in the Memphis region
3.3-day used car return policy
4.Top dollar for your trade even if you don’t buy a vehicle from us
5.Complimentary CarFax vehicle history report
6.Roadside Assistance
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,278 reviews
January 18, 2025
Summer bell and ford of Franklin did an exceptional job on selling e my first car 10/10 recommend! on selling e my first car 10/10 recommend! More
by sahagun1211
Employees Worked With
January 18, 2025
Summer bell and ford of Franklin made my experience of purchasing my first vehicle so simple truly an incredible place! purchasing my first vehicle so simple truly an incredible place! More
by Albert
Employees Worked With
January 18, 2025
I drove all the way from Indiana just to buy from summer and ford of franklin.they did an exceptional job guiding me through my first car purchase! and ford of franklin.they did an exceptional job guiding me through my first car purchase! More
by faith munoz
Employees Worked With
January 17, 2025
We had an entirely virtual transaction and it was nothing short of perfect! It was a smooth process and she treated us like royalty, not like a transaction. I couldn’t recommend Lexie more. short of perfect! It was a smooth process and she treated us like royalty, not like a transaction. I couldn’t recommend Lexie more. More
by Kfletcher6544
Employees Worked With
January 17, 2025
Super friendly and knowledgeable staff! ! Made us feel welcome and answered all our questions. Got us in our new car with ease! ! Made us feel welcome and answered all our questions. Got us in our new car with ease! More
by bond.henderson
January 17, 2025
Summer Bell is a very good asset to this dealership. She’s polite, educated about vehicles, well spoken and helpful. She’s polite, educated about vehicles, well spoken and helpful. More
by Remdog1187
Employees Worked With
January 17, 2025
Summer was very easy to work with - friendly and tried very hard to negotiate for us. She was not high pressure which we really appreciated!! Made it simple for us!! very hard to negotiate for us. She was not high pressure which we really appreciated!! Made it simple for us!! More
by flatcreekteacher
Employees Worked With
January 16, 2025
Lexie was an outstanding sales woman and she helped us find the most perfect Ford explorer 2025 within our first 30 minutes of being there! She listened to us explain our perfect dream car and within seco find the most perfect Ford explorer 2025 within our first 30 minutes of being there! She listened to us explain our perfect dream car and within seconds she knew exactly the perfect fit for our family of five! She made us feel right at home And truly is a blessing to this company! Not only is she amazing at her job but I can tell she has the love of Jesus in her heart! And that is the most important thing in life! She really cares about finding what’s actually the best fit for you and is not pushy like a lot of sales people can be. Thank you for being so amazing kind and efficient! More
by carolinehamiltonfedell
Employees Worked With
January 16, 2025
Lexie went above and beyond to ensure I was happy with my purchase. She took care of every detail and even followed up after the sale to make sure everything was perfect. Exceptional service! purchase. She took care of every detail and even followed up after the sale to make sure everything was perfect. Exceptional service! More
by LJC
Employees Worked With
