Ford of Franklin

New tire CJ and staff in service were very attentive and kept me updated on the status of my repair. They supples a loaner and washed my navigator. All good! CJ and staff in service were very attentive and kept me updated on the status of my repair. They supples a loaner and washed my navigator. All good! More

Very pleasant experience. I would recommend this dealership for service after the sell! All the service employees were pleasant and very helpful. Keep up the great job of assis I would recommend this dealership for service after the sell! All the service employees were pleasant and very helpful. Keep up the great job of assisting customers! More

In and out I was in and out with ease. I would recommend the shop and Justin Bailey to anyone I know. Friendly and fast service, top notch! I was in and out with ease. I would recommend the shop and Justin Bailey to anyone I know. Friendly and fast service, top notch! More

Great Service Dept Scheduled my appointment within a day of me calling! Thorough service on my vehicle, advised of needed repairs, called me before moving forward with Scheduled my appointment within a day of me calling! Thorough service on my vehicle, advised of needed repairs, called me before moving forward with repairs, reasonable priced parts and labor! I Will be back . Thank you! More

Perfect service I had two recalls on my car. Could not have asked for better service. Loaner vehicle was perfect. And I was defiantantly treated like a lady. I had two recalls on my car. Could not have asked for better service. Loaner vehicle was perfect. And I was defiantantly treated like a lady. More

Easiest sale I went to the dealership upside down on my current ride, and did not think we would strike a deal.... The guys there were able to get me into my beaut I went to the dealership upside down on my current ride, and did not think we would strike a deal.... The guys there were able to get me into my beautiful new F-150 with zero down and helped me keep my payment the same as my old ride... I honestly have to say they exceeded my expectations.. my salesman Brian was a super great guy, we learned a lot about each other in the few hours I spent there and was very helpful throughout the whole buying process. He is a calm cool guy and you would never believe that he is a professional MMA fighter or st least used to be... All in all a great experience... I’m not forgetting the finance guys that made all this happen I just cannot remember all your names as I met soo many of you that kept me abreast of the process and worked miracles. Thank you all as I ow have a vehicle I love... More

MKc Repair CJ & Eric were excellent as they addressed our concerns/problems. We communicated w/them regularly. They were accessible, knowledgeable, and committed CJ & Eric were excellent as they addressed our concerns/problems. We communicated w/them regularly. They were accessible, knowledgeable, and committed to solving the problem. We recommend them highly and appreciate their diligence/expertise. More

Exceptional Bought our F150 here. We love it! We also got a truck topper and it is amazing. Everyone from sales to service is amazing and friendly. They got me a Bought our F150 here. We love it! We also got a truck topper and it is amazing. Everyone from sales to service is amazing and friendly. They got me a rental while they installed the topper. We are so happy we went to Ford of Franklin. We tell everyone to go there. Ask for Sammy in sales and Matt in finance. They are the best ! More

Good experience Very knowledgeable team made the whole process extremely easy and stressless, the whole process was very hassle free we were made to feel that we as a Very knowledgeable team made the whole process extremely easy and stressless, the whole process was very hassle free we were made to feel that we as a customer are very appreciated. More