Ford of Franklin

Chris was great. He explained everything that was going on. Made the process simple and easy. I was in and out both times within a few minutes which is great for my busy schedule. on. Made the process simple and easy. I was in and out both times within a few minutes which is great for my busy schedule. More

My cars’ problem was difficult to diagnose but the Ford Lincoln of Franklin TN were persistent, my car runs perfect! Can not say enough of how consistently and quickly they responded to my questions or con Lincoln of Franklin TN were persistent, my car runs perfect! Can not say enough of how consistently and quickly they responded to my questions or concerns. Chris my contact rep kept me in the loop with constant updates. Everyone on the team was engaging and professional. This was my first experience with them and I willl definitely be staying! More

Great service manager. Timely service. Was updated via text and in my Lincoln app. Lincoln sent out a driver 30+ miles to pick up my car. text and in my Lincoln app. Lincoln sent out a driver 30+ miles to pick up my car. More

I had a wonderful buying experience with Ford Lincoln of Franklin. Stephen Farrar was exceptionally kind and well versed in his profession. He has went out of his way to contact us multiple times to ensure Franklin. Stephen Farrar was exceptionally kind and well versed in his profession. He has went out of his way to contact us multiple times to ensure we are satisfied with our purchase. I definitely plan to return and request Stephen for my next purchase! Thank you all for a great experience! More

Was a pleasure dealing with Steven noticed the car with options /color I was looking for months early am & prior to closing we closed the deal. Excellent service & the price was below market. options /color I was looking for months early am & prior to closing we closed the deal. Excellent service & the price was below market. More

Great customer service....Stephen, the salesman, was great....Brad, the finance officer, was very helpful.....Hylin took care of the one issue I had. Overall, it was a great experience. great....Brad, the finance officer, was very helpful.....Hylin took care of the one issue I had. Overall, it was a great experience. More

Stephen Farrar was extremely helpful and professional in facilitating the sale of my vehicle to the dealership. I have dealt with this dealership since 2010 and have always had very excellent interactions a facilitating the sale of my vehicle to the dealership. I have dealt with this dealership since 2010 and have always had very excellent interactions and have been pleased with every transaction. Hope to deal again with them in the future and highly recommend this dealership. More

Nice dealership, Stephen took care of us quickly and got a great deal, the car was advertised correctly and I would recommend them to anyone a great deal, the car was advertised correctly and I would recommend them to anyone More

Purchased a 2019 Ford F-150 from Ford Lincoln of Franklin. Both Stephen, our sales person and Brad, the financial guy, were so professional and a pleasure to work with. No high pressure, no gimmicks Franklin. Both Stephen, our sales person and Brad, the financial guy, were so professional and a pleasure to work with. No high pressure, no gimmicks, just great customer service, during and after our purchase. Stephen called us twice to follow up and make sure we were satisfied and happy with our new truck. As you can tell, I highly recommend this dealership, based on our experience. More