Ford of Franklin

I scheduled an appointment to get routine service on my 2019 F 150. Tanner Cormier was very easy to work with. Very professional. He provided periodic updates during the service. The truck was ready exactl 2019 F 150. Tanner Cormier was very easy to work with. Very professional. He provided periodic updates during the service. The truck was ready exactly as promised. More

Ford of Franklin did a great job of finding a 2020 Escape Titanium in the right color with the right options and getting it to the dealership promptly, prepped and ready for delivery. Our Salesman, Hunter S Titanium in the right color with the right options and getting it to the dealership promptly, prepped and ready for delivery. Our Salesman, Hunter Stinson, was outstanding. He facilitated our trade-in, made sure our deal met our expectations and covered all of the features and communications. More

Recently I purchased a new 2020 Lincoln Continental Reserve from Ford Lincoln of Franklin. And I have to say it was a wonderful experience. I could not have asked for a better treatment by the staff, Reserve from Ford Lincoln of Franklin. And I have to say it was a wonderful experience. I could not have asked for a better treatment by the staff, especially from the Customer Relations Manager, Lauren DiStephano. She went out of her way to make me feel important, comfortable and happy with my purchase. She made it such a pleasant experience. She made sure all my questions and concerns were taken care of. I don’t think I have had a better experience when purchasing a vehicle. Thank You! More

Fantastic service that I will recommend to everyone I know. Couldn’t be happier with my 2020 Nautilus! They all went above and beyond; felt like family :) know. Couldn’t be happier with my 2020 Nautilus! They all went above and beyond; felt like family :) More

Very accommodating and helpful. I appreciated the prompt service of our salesman. Steven did a great job fulfilling our wish list and negotiating the price. service of our salesman. Steven did a great job fulfilling our wish list and negotiating the price. More

Tanner has always been a huge help in service. We refuse to go to any other Ford In our area and would prefer to go to Franklin to see Tanner versus any other dealer. He does a fantastic job and wouldn’t tr to go to any other Ford In our area and would prefer to go to Franklin to see Tanner versus any other dealer. He does a fantastic job and wouldn’t trust anyone else. More

The team at Ford Lincoln of Franklin did a really great job of getting us into a new vehicle. We had been to a few other dealerships beforehand and we felt pushed into buying a car we didn't want. There wa job of getting us into a new vehicle. We had been to a few other dealerships beforehand and we felt pushed into buying a car we didn't want. There was zero pressure from the team at Ford Lincoln. They were friendly and made us feel completely comfortable with the decision to buy from them. I would recommend them to anyone. More

Great service from Stephen! Really enjoying his professional and attentiveness. He followed through with answers and helped make a great buying experience. Would recommend anyone working with him professional and attentiveness. He followed through with answers and helped make a great buying experience. Would recommend anyone working with him! More

George was courteous throughout the whole experience. He kept informed on the status and ensured that when they found worn front break pads that I understood the cost and introduced me to the service tech f kept informed on the status and ensured that when they found worn front break pads that I understood the cost and introduced me to the service tech for details. More