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Ford of Franklin
Franklin, TN
1,277 Reviews
Our mission is to provide outstanding customer service, incredible offers, and an unforgettable car buying experience. As part of the Tennessee Automotive Group, here’s what you can expect from Ford of Franklin:
1.Complimentary Lifetime Warranty on all new vehicles and select Pre-Owned
2.Largest Ford dealer in the Memphis region
3.3-day used car return policy
4.Top dollar for your trade even if you don’t buy a vehicle from us
5.Complimentary CarFax vehicle history report
6.Roadside Assistance
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,277 reviews
January 28, 2025
It was a pleasant process and Miguel was very helpful with all my questions along the way. with all my questions along the way. More
by brandi
Employees Worked With
January 28, 2025
Lexie was extremely professional + helpful in selling my Ford. A great experience to work with her! Thanks Lexie! Ford. A great experience to work with her! Thanks Lexie! More
by akvn
Employees Worked With
January 26, 2025
Casey was kind and very helpful. He helped accomplish everything that needed done with our trade deal. If I owned a car dealership I would definitely want him on my team He helped accomplish everything that needed done with our trade deal. If I owned a car dealership I would definitely want him on my team More
by Bill
Employees Worked With
January 26, 2025
Casey was awesome. Helpful and kind Smooth process through the whole deal He handled everything for us with excellence Helpful and kind Smooth process through the whole deal He handled everything for us with excellence More
by MSH
Employees Worked With
January 26, 2025
Casey was nothing but professional. I appreciate him making my purchasing experience so smooth. I originally went into the dealership just to look at the vehicle but fell in love with i I appreciate him making my purchasing experience so smooth. I originally went into the dealership just to look at the vehicle but fell in love with it and Casey’s approach with selling it to me was NOT pushy at all. He’s great. More
by tarynsneed
Employees Worked With
January 25, 2025
I purchased a new Lincoln in December. My salesperson,Jeff, was very knowledgeable and helpful. The whole buying process at Lincoln of Franklin was very smooth. My salesperson,Jeff, was very knowledgeable and helpful. The whole buying process at Lincoln of Franklin was very smooth. More
by ss
Employees Worked With
January 25, 2025
Lexie was very helpful and made sure that we got the best deal. Definitely recommend her. deal. Definitely recommend her. More
by Nai
Employees Worked With
January 25, 2025
Lexie was so sweet and helpful. Dena was wonderful! I would definitely recommend to anyone looking for a new car. Dena was wonderful! I would definitely recommend to anyone looking for a new car. More
by Angie
January 25, 2025
If you’re looking for a sales professional who is genuine, knowledgeable, and all around there for you and only you, Lexie is your person!! genuine, knowledgeable, and all around there for you and only you, Lexie is your person!! More
by Rodney
Employees Worked With
January 25, 2025
I had such an amazing experience working with Lexie! She was incredibly knowledgeable, professional, and made the whole car-buying process stress-free. She answered all of my questions with patience, an She was incredibly knowledgeable, professional, and made the whole car-buying process stress-free. She answered all of my questions with patience, and never made me feel pressured to make a decision. Her genuine personality and attention to detail are amazing. I would highly recommend Lexie to anyone looking for a car! More
by Haleigh
Employees Worked With
