Ford of Franklin

Ben is a true professional. He was very respectful of my time and help me through the decision process. He was very respectful of my time and help me through the decision process. More

Simple process handled everything over the phone as I live in GA. Even brought the car to me! live in GA. Even brought the car to me! More

Spoke with Ben a few times with the type of vehicle I was interested in, he provided exactly what I was looking for. I am very grateful for his personal attention to this opportunity. Thanks ben interested in, he provided exactly what I was looking for. I am very grateful for his personal attention to this opportunity. Thanks ben More

Excellent customer service and looking forward to a long relationship with this dealership! Our experience purchasing our new car was very smooth and easy. relationship with this dealership! Our experience purchasing our new car was very smooth and easy. More

The best buying experience in my 44 years of driving, above and beyond sales, at more product for lower price. I flew in from Chicago to Nashville and Casey picked me up at the airport for me to buy a ne above and beyond sales, at more product for lower price. I flew in from Chicago to Nashville and Casey picked me up at the airport for me to buy a new used truck for less than I could find comparable trucks within my 3 surrounding states. More

We had a knowledgeable and patient sales representative in Jeff Dawson. He was extremely helpful and easy to work with. Jeff answered all my questions and addressed any concerns that I had about the tran in Jeff Dawson. He was extremely helpful and easy to work with. Jeff answered all my questions and addressed any concerns that I had about the transaction. Jeff was very courteous and patient. More

Miguel was very easy to work with and was very kind. He set us up with a great deal and we love the new car. He set us up with a great deal and we love the new car. More

Mr Casey Shelton went above and beyond to help me and my wife apply for financing and get our butts in our vehicle as quickly as possible without haggling or wasting our time. wife apply for financing and get our butts in our vehicle as quickly as possible without haggling or wasting our time. More

Great service. Zack was so knowledgeable. Thanks we had so many questions. Another man helped Zack was so knowledgeable. Thanks we had so many questions. Another man helped More

Ben was great helping us make a decision on what vehicle would do best for us. He explained all the features of the vehicles he had in the dealership. He did not pressure us into a sale. He is a outstandin would do best for us. He explained all the features of the vehicles he had in the dealership. He did not pressure us into a sale. He is a outstanding person and is knowledgeable. I found out on March 4, 2025 just how great your dealership was. I stopped by the dealership and Ben was off. The sales manger was called for by the lady at the reception desk. In two minutes he was talking to me. He got Carlos a nice gentleman that took time to answer all my questions. THREE CHEERS for the wonderful treatment that I received without an appointment. This shows that this dealership has a trained staff that work as a team. It is one of the Ford best dealership I have used in the past 58 years. Thanks for all your help. More