Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Franklin
Franklin, TN
1,226 Reviews
Our mission is to provide outstanding customer service, incredible offers, and an unforgettable car buying experience. As part of the Tennessee Automotive Group, here’s what you can expect from Ford of Franklin:
1.Complimentary Lifetime Warranty on all new vehicles and select Pre-Owned
2.Largest Ford dealer in the Memphis region
3.3-day used car return policy
4.Top dollar for your trade even if you don’t buy a vehicle from us
5.Complimentary CarFax vehicle history report
6.Roadside Assistance
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,226 reviews
January 18, 2025
Summer and the ford of Franklin sold me and my fiancé our first car they were so patient with us made our process so easy! first car they were so patient with us made our process so easy! More
by Dom
Employees Worked With
January 18, 2025
Ford of Franklin and summer made it so easy to purchase my vehicle,easy to work with and very professional my vehicle,easy to work with and very professional More
by Zeek
Employees Worked With
January 18, 2025
I drove all the way from Indiana just to buy from summer and ford of franklin.they did an exceptional job guiding me through my first car purchase! and ford of franklin.they did an exceptional job guiding me through my first car purchase! More
by faith munoz
Employees Worked With
January 18, 2025
Summer bell and ford of Franklin did an exceptional job on selling e my first car 10/10 recommend! on selling e my first car 10/10 recommend! More
by sahagun1211
Employees Worked With
January 18, 2025
Summer bell and ford of Franklin made my experience of purchasing my first vehicle so simple truly an incredible place! purchasing my first vehicle so simple truly an incredible place! More
by Albert
Employees Worked With
January 18, 2025
Great experience! Felt very taken care of and not pressured. Process was simple and smooth Felt very taken care of and not pressured. Process was simple and smooth More
by Fmpriore
Employees Worked With
January 18, 2025
Casey was very informative and helpful. He put no pressure on me to buy and was super professional. He put no pressure on me to buy and was super professional. More
by jbweiner13
Employees Worked With
January 18, 2025
I had the best experience I could’ve asked for thank you! Casey was amazing and very informative! Casey was amazing and very informative! More
by The.spot.barbershop.nashville
Employees Worked With
January 18, 2025
Casey at Ford of Franklin was beyond awesome, he accommodated all of our requests and took care of any concerns or issues we had and was complete professional throughout our car buying purchase we w accommodated all of our requests and took care of any concerns or issues we had and was complete professional throughout our car buying purchase we would definitely highly recommend Casey and Ford of Franklin! More
by bradfordsharris
Employees Worked With
