Ford of Franklin

I selected a 5 rating for the following reasons: - The I selected a 5 rating for the following reasons: - The first contact (Mr Wendell Sherrell) displayed a direct interest to my auto needs (the relation I selected a 5 rating for the following reasons: - The first contact (Mr Wendell Sherrell) displayed a direct interest to my auto needs (the relationship did not reflect I need to sale you a vehicle today) - Provided multi options (vehicles) before we started reviewing individual vehicle options and prices - During the negotiating Mr Sherrell always presented my request timely In summary within 30 hour time frame was able to select a vehicle to service my needs at a reasonable price. More

Sales persons, Markus Hartley and McKenzie McCarthy were great to work with. Took the time to allow me to drive the Taurus, Edge and Explorer. My purchase was the Explorer. great to work with. Took the time to allow me to drive the Taurus, Edge and Explorer. My purchase was the Explorer. More

WOULD LIKE TO THANK HOMER DISHER AND THE WHOLE STAFF FOR ONCE AGAIN MAKING THIS A VERY EASY PROCESS. THIS IS THE SECOND PURCHASE I HAVE MADE IN A COUPLE OF MONTHS,AND WOULD RECOMEND ANYONE LOOKING FOR A VE ONCE AGAIN MAKING THIS A VERY EASY PROCESS. THIS IS THE SECOND PURCHASE I HAVE MADE IN A COUPLE OF MONTHS,AND WOULD RECOMEND ANYONE LOOKING FOR A VEHICLE TO CHECK OUT THIS DEALERSHIP.NO PRESSURE NO HAGGLE BEST PLACE I HAVE EVER PURCHASED A VEHICLE .LOOK FOWARD TO SEEING THE NEW BUILDING LOOKS TO BE STATE OF THE ART,THANKS AGAIN HOMER FOR MAKING THIS SO EASY More

I always hated dealing with a car salesman most are very pushy and annnoying. William was very pleasant knowledgable and not pushy at all. We test drove 3 exployers until i decided what i liked and wanted o pushy and annnoying. William was very pleasant knowledgable and not pushy at all. We test drove 3 exployers until i decided what i liked and wanted on it. Then they located what i wanted.Then we had to agree on a trade in price and they beat two other ford dealerships that i visited.I will have to say the overall dealing went very well. More

Customer service was very good, everyone was polite and friendly. Mr. Baldwin and Mr Bowling were very great to work with. Would do business again with either party. friendly. Mr. Baldwin and Mr Bowling were very great to work with. Would do business again with either party. More

Very friendly and easy to work with. Appreciated the opportunity and time to truly evaluate the truck. I've been very pleased with the vehicle. opportunity and time to truly evaluate the truck. I've been very pleased with the vehicle. More

I was very happy with the service I was given by Homer Disher of Ford-Lincoln of Franklin. I like doing the bulk of the shopping for new cars on the internet. Homer was very accomodating and made it a p Disher of Ford-Lincoln of Franklin. I like doing the bulk of the shopping for new cars on the internet. Homer was very accomodating and made it a pleasant experience. More

I wanted to thank Clyde Maxwell for his professionalism. Ford Lincoln of Franklin met and exceeded all of my expectations. I have been in the car business for 14 years and this dealership was great to work Ford Lincoln of Franklin met and exceeded all of my expectations. I have been in the car business for 14 years and this dealership was great to work with. The finance manager was a true pro and treated me excellent. Clyde was great with his follow up and was extra curtious to my wife and son. I would just like to say thanks to the whole staff for making this experience great. More

Our salesman Homer Disher went the extra mile for me in the purchase of my new Shelby GT500. This is the second vehicle I've bought from him, and will go back to him for another when the time arises. the purchase of my new Shelby GT500. This is the second vehicle I've bought from him, and will go back to him for another when the time arises. More

I can honestly say that my experience here DEFINITELY showed me that buying a car is painless, to the point, and enjoyable! From the time I walked into this dealership, I was greeted with smiling faces, showed me that buying a car is painless, to the point, and enjoyable! From the time I walked into this dealership, I was greeted with smiling faces, no pressure at all, I was not hounded, I was treated with respect, kindness and honesty. This staff proved the "oh great, time to go get hounded at the car dealership" saying to be out the window. This dealership raised the bar higher than I have ever experienced in buying a car before! I am grateful and thankful for the support we received! Thank you guys! Keep up the GREAT work! I will definitely be back for my next car! Melanie More