Ford of Franklin

Best vehicle purchase experience we have ever had. Salesman Bob Barham showed us both new and used vehicles based on our requirements, not his sales needs, then took all efforts to arrange for our pur Salesman Bob Barham showed us both new and used vehicles based on our requirements, not his sales needs, then took all efforts to arrange for our purchase. Throughout the process and following sale, he took the time to go over all vehicle features and explain vehicle operation and warranty procedures. The finance manager, Buddy Victory, was the most pleasant, lowest pressure finance person we have ever worked with, and also took pains to explain the transaction and the pros and cons of the dealer options and packages offered. More

After submitting an online inquiry on a new 2011 Ford F-150, I was contacted by Jerold Baldwin in a timely manner. After discussing my needs with Jerold over the phone, email, and text messaging my wife F-150, I was contacted by Jerold Baldwin in a timely manner. After discussing my needs with Jerold over the phone, email, and text messaging my wife and I drove from Hendersonville, TN to Franklin, TN. Jerold was very professional and really knew his Ford trucks! After picking out a truck and test driving it, we went inside to workout a deal. Everyone was really professional and really laid back - a no pressure environment. The Sales Manager even personally came over to introduce himself to us and to reassure us that they were working to give us the very best deal. The F&I Manager, Buddy, was very easy to work with and due to his experience he was able to get the lender to give us a .50% discount on my rate. They were very detailed in explaining everything to us from pricing, financing, and features of the truck. Very easy - no pressure process! They even allowed us to drive the truck home overnight before buying it to make sure we would be satisified with it. Not many dealers allow you to do that any longer. I could go on and on about what a awesome experience I had purchasing this new 2011 Ford F150 FX4 Crew Cab truck from Jerold Baldwin and the team at Ford Lincoln of Franklin! Thank you for making this trade a great experience and I love this truck! More

pat carlson was my sales rep. very courteous and helpfull. the one thing that i really liked was no pushiness. our sale went easy and always knowing what was happening. Several of the other empl helpfull. the one thing that i really liked was no pushiness. our sale went easy and always knowing what was happening. Several of the other employees were also friendly with us. I would be proud to recommend this dealership to anyone in the future. Again a big pat on the back for our salesman. It was a pleasure dealing with Ford. More

I felt very welcomed and comfortabke throughout the buyung process. They made sure that i got the best deal possible and made sure that I was satisfied with my choice before the purchase ended. i would buyung process. They made sure that i got the best deal possible and made sure that I was satisfied with my choice before the purchase ended. i would highly recommend this dealership to friends and family. More

Kenzie was easy to work with, no high pressure, etc. was knowlegeable about truck and if she did not know the answer, she said so and then found out. Would recommend to freinds. Felt price was good, parti knowlegeable about truck and if she did not know the answer, she said so and then found out. Would recommend to freinds. Felt price was good, particularly after doing enternet comparsion's. More

I gave Ford Lincoln of Franklin all 5s because of the awesome service I received from Mackenzie MacCarthy and the whole team. I recently bought a new Mustang, and would not have had Mackenzie not provide awesome service I received from Mackenzie MacCarthy and the whole team. I recently bought a new Mustang, and would not have had Mackenzie not provided me with such great help and information! She was very patient and helpful, taking time to answer all of my questions in great detail. Mackenzie really took the time to help me in so many ways. She conversed with me in whatever ways more convenient to me, via email, phone or in person. She and the whole team where absolutely wonderful! More

Mr. Disher was an absolute pleasure to do buisness with. He stayed in touch, worked feverishly to locate a car to my liking and specifications, and provided constant and candid feedback. I was impressed be He stayed in touch, worked feverishly to locate a car to my liking and specifications, and provided constant and candid feedback. I was impressed beyond expectation, as Mr. Disher went out of his way while to expedite the purchase process and ensure my utmost comfort. From start to finish, Mr. Disher was professional, well versed on the processes required to purchase a car and was able to communicate all the details using a variety of media tools. Again, I will be back to Franklin Ford to find Homer for my next purchase. . .a truly outstanding young man in every way. More