Ford of Franklin

What can I say but an excellence dealer! I traveled about 200 miles to deal with Franklin Ford because I knew what I wanted and was very selective on the truck I was looking for. Matt Troconis and Ben Farle 200 miles to deal with Franklin Ford because I knew what I wanted and was very selective on the truck I was looking for. Matt Troconis and Ben Farley help me find what I was looking for and showed me they were willing to work for me to find it. I was talking to other dealers but Ford of Franklin found me the best deal. Ford of Franklin’s finance manager was great getting the financing and explaining the paper work. Give then a call you will not go wrong talking to them. James Obion County Tennessee More

As a Nashville newcomer, I roamed the new car lot at Ford Lincoln of Franklin for nearly two years while my decade old Lincoln was serviced. Only Clyde came by every time to show and talk about the cars, bo Lincoln of Franklin for nearly two years while my decade old Lincoln was serviced. Only Clyde came by every time to show and talk about the cars, both Lincolns and Fords, and to learn about my preferences all of the time knowing that I wasn't interested in purchasing. When the time to purchase arrived, last month, I had Clyde's card and the experience of knowing how competent and knowledgeable he is about the autos of interest to me. His patience was a plus as was his thoughtfulness. He introduced me to the sales team and to Homer, the bright young techie! Marcus made the deal painless. Along with Clyde, In the forefront of all of my test drives, questions, indecisions, speculations and inability to act was Greg, who actually does answer the phone and answers questions, too. His support of the staff, the purchasers and his love of the cars and sales, is simply infectious! So I knew first hand of Clyde's competence and commitment to customer service, second only to Greg's. The Dealership's strong record of quality service, fairness and friendliness were pluses. Greg's price made the sale happen , My Sassy Ford Fusion and I may be counted among the very satisfied customers of Ford Lincoln of Franklin! Thank You All! Madeleine Hess More

Whole staff here was incredible...they gave me the best deal from the start..I made the process harder by shopping it. Would highly recommend! deal from the start..I made the process harder by shopping it. Would highly recommend! More

Dan Harold was amazing. I am extremely happy with Dan and this dealership and look forward to doing business again soon. I am definatly telling all of my friends and family to go see Dan when looking for a v this dealership and look forward to doing business again soon. I am definatly telling all of my friends and family to go see Dan when looking for a vehicle. More

My husband and I had a very positive experience working with Wayne and Buddy at Ford of Franklin. We got a great interest rate for our loan and felt that we were treated with integrity throughout the whole with Wayne and Buddy at Ford of Franklin. We got a great interest rate for our loan and felt that we were treated with integrity throughout the whole process. More

Michael and Britney in the collision Dept. were great front to back through the whole service experience. I can't be more happy with the results and the way my truck looks!! Great job Guys!! Go Ford. front to back through the whole service experience. I can't be more happy with the results and the way my truck looks!! Great job Guys!! Go Ford. More

Everyone was extremely helpful and found exactly what I wanted, for h price that I wanted. My first time financing a vehicle and it was easy. wanted, for h price that I wanted. My first time financing a vehicle and it was easy. More

Great Dealership We purchased a Lincoln MKS from this Great Dealership We purchased a Lincoln MKS from this dealership and it was actually the quickest sale we have ever done. Our salesman was C.R. Sho Great Dealership We purchased a Lincoln MKS from this dealership and it was actually the quickest sale we have ever done. Our salesman was C.R. Shock and he knew everything about the car, was very professional and very personable. He did not even bring his sales manager over to play the game that always happens when you go to buy a car. We are very happy with our Lincoln MKS and with the dealership. The owner gave me his personal cell phone number to call if I ever had any problems. I have never even SEEN an owner from any other dealer we have bought from. If you are looking for a car I would recommend Ford Lincoln of Franklin and CR Shock as your salesman. Go buy and see him. He will do you right. More

I bought a 2012 Ford Focus from Ford Lincoln of Franklin a couple of months ago. It was easily the smoothest car buying experience I have had to date. C.R. Shock helped me from start to finish without rushi a couple of months ago. It was easily the smoothest car buying experience I have had to date. C.R. Shock helped me from start to finish without rushing my decision. Great experience and I am still loving my purchase and the decision to go to this dealership. More

My salesmen, Mike McLain, was fantastic. I came in and bought a ford fiesta a few weeks ago. He was very knowledgeable and very professional. His help was indispensable. I would recommend this dealership bought a ford fiesta a few weeks ago. He was very knowledgeable and very professional. His help was indispensable. I would recommend this dealership to anyone searching for a new car. The whole operation was top notch and very smooth. I love my new car! More