Ford of Franklin

Tamar was incredible! After tons of research, a dozen or so test drives, and weeks of searching, I found the perfect deal on a beautiful Ford F150. I drove a good distance After tons of research, a dozen or so test drives, and weeks of searching, I found the perfect deal on a beautiful Ford F150. I drove a good distance to get to Ford of Franklin and found their facilities beautiful, the staff friendly, and they had the truck I wanted. Tamar was wonderfully patient with me during the process and it was wonderful not to have a frantic pace with high pressure sales. I would highly recommend her to anyone looking at buying a vehicle. More

Thankful for the experience I did not expect to purchase my car when I walked into the dealership that day. In fact, I had not even considered purchasing or driving a Lincoln MKX I did not expect to purchase my car when I walked into the dealership that day. In fact, I had not even considered purchasing or driving a Lincoln MKX in the past! My mother and I decided to stop by the dealership, the last stop on our weekend long search for cars for me. I'm in nursing school and needed something reliable, safe, and that would last me the next several years. After walking in the dealership and meeting with Markus Hartley, I knew this was the place I needed to be! I felt protected and listened to. Markus was never pushy, never tried to extend me past my budget, and really let me make my own decisions and form my own opinions about the SUVs that I drove that day. This was definitely something new to experience! All the other dealerships had sales reps who didn't listen to the things I was looking for and tried to sell me at a much higher price than my budget. Markus listened, was patient, and spent time with my mom and I, long after the dealership had closed. I very much appreciate the time he spent helping me, the honest opinions he gave me about the cars, the history of the cars, the previous drivers, and how we could stick within my budget. I went back after the purchase to have a few dents fixed up, and they were done beautifully! Markus gets an A+ for communication, something I feel is the most important part in sales. Only being the second car I have ever owned (and the first I have saved for and purchased myself, paid in full!), I feel like Ford Lincoln of Franklin is a dealership I can absolutely trust should anything ever need to be worked on or taken car of with my SUV. I'm thankful to have found a place I can trust, and even more thankful I worked with an employee who built that bond of trust in the first place. I can definitely say that I will recommend Ford Lincoln of Franklin to any of my friends looking for vehicles in the future. I absolutely love my MKX and am proud to own and drive it, every single day I get behind the wheel! More

New Ford Explorer Owner Fantastic experience. Will definitely be returning to this dealership for future business for both myself, my husband and when the kids turn 16! Thank Fantastic experience. Will definitely be returning to this dealership for future business for both myself, my husband and when the kids turn 16! Thank you Ford & Lincoln of Franklin More

Great experience all around I was so pleased when I drove off the lot with my new Lincoln MKC. I had purchased my previous vehicle from Markus when he was at Town and Country an I was so pleased when I drove off the lot with my new Lincoln MKC. I had purchased my previous vehicle from Markus when he was at Town and Country and was pleasant surprised that he is working on Lincoln on Franklin now. Markus understood my needs, drove me around the lot and we found exactly what I was looking for. The entire process was pleasant and fast, which I value because of my busy schedule. The finance experience with Marcus Smith was exceptional, I was in his office for less than 10 minutes and he mirrored by sense of urgency to get everything taken care of quickly. All three staff members I came in contact with were professional and knowledgeable about the product and services they offered. More

New Focus Great experience with all involved in our transaction with this dealership, low pressure and patience towards my family. Best vehicle purchase experie Great experience with all involved in our transaction with this dealership, low pressure and patience towards my family. Best vehicle purchase experience as of date. More

New vehicle Gary Sardynski was our salesperson at Ford Lincoln of Franklin and he did an outsanding job! We are now proud owners of a 2015 Ford Explorer. Everyon Gary Sardynski was our salesperson at Ford Lincoln of Franklin and he did an outsanding job! We are now proud owners of a 2015 Ford Explorer. Everyone was very friendly and made sure to let you know they appreciate your business. More

New F150 Owner I have never owned a Ford vehicle before and have to admit I was leaning towards purchasing a Chevrolet. When I walked into the Ford dealership in Fr I have never owned a Ford vehicle before and have to admit I was leaning towards purchasing a Chevrolet. When I walked into the Ford dealership in Franklin I was met by Bo Biddle. Bo was very nice, did not pressure me at all and worked hard to find the right truck for me. The finance department worked with me to get the payments where I wanted them and now I am a new truck owner. The overall customer support and satisfaction I have recived is truely remarkable. A BIG THANK YOU to Bo Biddle and the entire Ford Lincoln of Franklin team. Truely the best dealership in Middle Tennessee. More

Great customer experience Patrick was absolutely great to work with. He put together a list of cars with the options I wanted and within the price point I was looking for and h Patrick was absolutely great to work with. He put together a list of cars with the options I wanted and within the price point I was looking for and helped me choose through the list of available incentives to get me the best deal. He also has followed up to make sure I was happy with my purchase. I would definitely buy from Ford Lincoln of Franklin and Patrick again. Marc More

Great Experience Great experience, will definitely buy another vehicle from Ford Lincoln of Franklin. Sales was great, xxI was quick, and the owner made sure I had an Great experience, will definitely buy another vehicle from Ford Lincoln of Franklin. Sales was great, xxI was quick, and the owner made sure I had an enjoyable experience. More

Wonderful Experience!! Gary Sardynski was my salesman. He knew the finer points of the 2014 Escape and how to custom fit the vehicle to my lifestyle. This included camping Gary Sardynski was my salesman. He knew the finer points of the 2014 Escape and how to custom fit the vehicle to my lifestyle. This included camping and transporting children. I was going to pick out the boring color of white but Gary introduced me to sunset. My Escape is the best vehicle I have ever owned. I highly recommend Gary as your salesman. More