Ford of Franklin

My experiences with Ford Lincoln of Franklin were so quick & easy that I continue to go there first when I need a vehicle! My salesman Jeff Dawson will find whatever you are looking for! I will continue quick & easy that I continue to go there first when I need a vehicle! My salesman Jeff Dawson will find whatever you are looking for! I will continue to shop there & give them all stars for dependability, price & impeccable customer service! More

I had been searching off and on for a new (used) vehicle for the past few years. Greedy/ rude sales people is usually what changed my mind and steered me away from purchasing a vehicle. I called Ford Lincol for the past few years. Greedy/ rude sales people is usually what changed my mind and steered me away from purchasing a vehicle. I called Ford Lincoln of Franklin and my call was answered by Cody. I told him exactly what I was looking for and the price point, and added I would be willing to check out other vehicles as well (considering everywhere I had looked, it seemed no one could get the vehicle I wanted for the price). Cody immediately let me know, they had the exact car I had been looking for and it was in my price range. I drove over to the dealership, looked at the 2010 Escape they had just gotten in and fell in love. It was a quick yet efficient transaction, and I was thoroughly impressed the service. Within 2 hours my search was over and I was driving home the vehicle I had been searching for. Cody has continued to follow up and make sure everything is okay with my recent purchase and that I have been satisfied with his service. Which is a definite yes! If you are in the market for a new vehicle please go and ask for Cody, you will be glad you did. More

Jeff has always been extremely knowledgable and helpful whenever I've had questions or purchased a vehicle. Whenever I am in need of another vehicle, Jeff Dawson will be the first person I call! whenever I've had questions or purchased a vehicle. Whenever I am in need of another vehicle, Jeff Dawson will be the first person I call! More

My wife and I went to purchase a new vehicle and we knew exactly what we wanted. It was a 2010 Lincoln MKX Midnight Edition. Ford of Franklin had it in inventory and we were introduced to Jeff Dawson. We th exactly what we wanted. It was a 2010 Lincoln MKX Midnight Edition. Ford of Franklin had it in inventory and we were introduced to Jeff Dawson. We then looked it over with him and test drove the vehicle. After negotiations with Jeff and John (the pre-owned manager), we arrived at an agreement and were sent to the financing dept where we met Marcus Smith. Dealing with him was just as much of a breeze as Jeff and John. He found a great interest rate for us and we were then leaving the dealership in our new ride. Overall, the dealership had exactly what I was looking for in inventory and all of the people that I was involved with were great. I have had horrible experiences trying to look for vehicles at one particular Ford dealership in the city that I live in and that has resulted in not purchasing from them. Instead, I drove to Franklin and was taken care of. Next time I will more than likely just drive to Franklin again.Thanks guys. More

I have really enjoyed my service with Ford Lincoln of Franklin. This is a friendly place to look for a vehicle and it rates as the #1 dealership in my opinion. Jeff Dawson waited on my family with the Franklin. This is a friendly place to look for a vehicle and it rates as the #1 dealership in my opinion. Jeff Dawson waited on my family with the most respect that every dealership need. He was very helpful with finding the right vehicle that our family needed at the best price. That you for your service and hiring the best salesman in the United States...... More

We have been looking for a new family friendly SUV for a month. After visiting several local dealerships we gave up. We were tired of aggressive and annoying sales people. As luck would have it, I stumbled month. After visiting several local dealerships we gave up. We were tired of aggressive and annoying sales people. As luck would have it, I stumbled upon a suburban at this dealership after bring my other car in to be serviced. The staff was super friendly and so easy to work with! It was the easiest and most enjoyable car purchase I have experienced! And we love our new suburban! Thanks Clyde and Greg! More

Purchased a brand new MKZ Hybrid from Ford Lincoln in Franklin. To be honest I couldn't have asked for a better representative from the company with Homer. He was right on point with everything. He was v Franklin. To be honest I couldn't have asked for a better representative from the company with Homer. He was right on point with everything. He was very upfront and honest with us on all aspects of the sale. It's by far the best purchasing experience I've had with a car company. More

I have purchased vehicles from Alexander Ford in the past but since Homer decided to stay on with Ford Lincoln of Franklin, I was glad. I really enjoy the Ford truck product but could buy at other dealers bu but since Homer decided to stay on with Ford Lincoln of Franklin, I was glad. I really enjoy the Ford truck product but could buy at other dealers but choose to buy here because of Homer. Homer makes the buy simple, no hassle, and he always is helpful even after the sale. Homer is honest and easy to work with. More

First off Thanks for the wonderful service. We are from about 1 hour 30 mins away and it was worth the drive. The salesman (Wayne) was great and called us right back several times before me made the drive about 1 hour 30 mins away and it was worth the drive. The salesman (Wayne) was great and called us right back several times before me made the drive down. He found us sereral options and was very helpful. Paul Smith also took a great amout of time in helping us find the truck I WANTED not the one they wanted me to buy. And by the time we got to Buddy Victory our 3 kids and us, were very tired and hungrey. Mr Victory made the final process very quick and painless. All were very profressional, super friendly and beyond helpful. I feel this is the 1st time I have walked out of a car dealship feeling good about my purchase and not feeling ripped off. I would recommend anyone to this dealership. More

Jeff Dawson was wonderful. Very knowledgeable, kind and very friendly. We loved being able to do business local. We had a great experience and would recommend Jeff and Ford Lincoln of Franklin to everyone. very friendly. We loved being able to do business local. We had a great experience and would recommend Jeff and Ford Lincoln of Franklin to everyone. We love our new truck. More