Ford of Franklin

New vehicle Gary Sardynski was our salesperson at Ford Lincoln of Franklin and he did an outsanding job! We are now proud owners of a 2015 Ford Explorer. Everyon Gary Sardynski was our salesperson at Ford Lincoln of Franklin and he did an outsanding job! We are now proud owners of a 2015 Ford Explorer. Everyone was very friendly and made sure to let you know they appreciate your business. More

New F150 Owner I have never owned a Ford vehicle before and have to admit I was leaning towards purchasing a Chevrolet. When I walked into the Ford dealership in Fr I have never owned a Ford vehicle before and have to admit I was leaning towards purchasing a Chevrolet. When I walked into the Ford dealership in Franklin I was met by Bo Biddle. Bo was very nice, did not pressure me at all and worked hard to find the right truck for me. The finance department worked with me to get the payments where I wanted them and now I am a new truck owner. The overall customer support and satisfaction I have recived is truely remarkable. A BIG THANK YOU to Bo Biddle and the entire Ford Lincoln of Franklin team. Truely the best dealership in Middle Tennessee. More

Great customer experience Patrick was absolutely great to work with. He put together a list of cars with the options I wanted and within the price point I was looking for and h Patrick was absolutely great to work with. He put together a list of cars with the options I wanted and within the price point I was looking for and helped me choose through the list of available incentives to get me the best deal. He also has followed up to make sure I was happy with my purchase. I would definitely buy from Ford Lincoln of Franklin and Patrick again. Marc More

Great Experience Great experience, will definitely buy another vehicle from Ford Lincoln of Franklin. Sales was great, xxI was quick, and the owner made sure I had an Great experience, will definitely buy another vehicle from Ford Lincoln of Franklin. Sales was great, xxI was quick, and the owner made sure I had an enjoyable experience. More

Wonderful Experience!! Gary Sardynski was my salesman. He knew the finer points of the 2014 Escape and how to custom fit the vehicle to my lifestyle. This included camping Gary Sardynski was my salesman. He knew the finer points of the 2014 Escape and how to custom fit the vehicle to my lifestyle. This included camping and transporting children. I was going to pick out the boring color of white but Gary introduced me to sunset. My Escape is the best vehicle I have ever owned. I highly recommend Gary as your salesman. More

Fantastic guy: trustworthy & professional! Car buying was not something I was looking forward to. I'd had my car for 20 years and was not excited about having a car note. As a result, I was loo Car buying was not something I was looking forward to. I'd had my car for 20 years and was not excited about having a car note. As a result, I was looking for something stylish & affordable I could purchase without a lot of pain & foolishness. Ford of Franklin wasn't my first dealership. I'd done research on the web and been to a few other Ford dealers in the Nashville metro. I either experienced sales guys who were, obviously, trying to make their end-of-month quota or prices that were out of sync (while being told I was getting a deal). I called FoF and, by luck, Patrick picked up. We talked about what I wanted, what my price point was and he made it happen. I came in expecting to look around and make a decision that evening. I wound up buying a car. Rather than feeling tricked, I felt confident that I was purchasing the right vehicle for me at a price point I was comfortable with. I even got more than I expected. I came in expecting to buy a used car with mileage. I bought a 2014 with 50 miles... for a price that was competitive. Pat was an ace throughout the process. He didn't disappear as soon as he had the sale. He got my car detailed and ran through all the bells & whistles so I knew what I was getting myself into. He even took a phone call during his personal time to answer an embarrassingly basic question from me. I'd gladly recommend Pat & FoF to any of my network looking for a positive buying experience for a quality vehicle at a good price. More

Fantastic Dealership CLYDE MAXWELL is an awesome sales consultant with Ford Lincoln of Franklin. Clyde was patient, knowledgeable and very helpful in my search for a car. CLYDE MAXWELL is an awesome sales consultant with Ford Lincoln of Franklin. Clyde was patient, knowledgeable and very helpful in my search for a car. At no time was I ever pressured or pushed in purchasing a vehicle. Clyde and Gary Sardynski worked together to locate the vehicle I wanted. After locating they had my car transferred to this location. I have purchased several cars in my lifetime and this is the ONLY dealership I could recommend. Everyone I worked with was wonderful and even the owner, Greg Brown stopped by and I could see how this dealership is the ONE and ONLY place to shop.This really helps our town Franklin stay at the top. Please even if you live a good distance from Franklin, you owe it to yourself to check it out. I only wished there was a TEN star rating because everyone at Ford Lincoln deserves it. LUV my new car. Happy Joyce More

customized experience Mike McLain did his best for us. I didn't realize that kind of experience was possible from a car dealership. Wow! I would highly recommend it. Mike McLain did his best for us. I didn't realize that kind of experience was possible from a car dealership. Wow! I would highly recommend it. More

Could not get anyone to help me Stopped by on a Saturday to get a F-150 catalog. I went into the show room and stood around for 5-10 minutes waiting for anyone to return to the sale Stopped by on a Saturday to get a F-150 catalog. I went into the show room and stood around for 5-10 minutes waiting for anyone to return to the sales desk or ask me if I needed help. I walked to the Lincoln side of the building and was not helped there either. So I just picked up one of these "rate us" cards and left. More

In my personal experience, the BEST I knew within fifteen minutes of walking in the door for my appointment with the internet guy on staff that there would be a fair deal made. Everyone I knew within fifteen minutes of walking in the door for my appointment with the internet guy on staff that there would be a fair deal made. Everyone was friendly and knowledgeable, and their goal was to gain a customer, as opposed to making a killing on the deal. We had a hard time finding the right vehicle, since it was right at the end of the model year, but everyone involved was determined to find a vehicle that met my needs. The owner seems always to be in the building, and visible on the floor. Every time I saw him he inquired whether I was being taken care of. He even provided sandwiches for customers who were there at lunchtime on the Saturday I was there. More