Ford of Franklin | Page 110

Professional and painless Today I bought a 2015 Focus ST from Ford of Franklin, it was the best "Traditional Dealer" experience I have ever had. Such a nice contrast to the ex Today I bought a 2015 Focus ST from Ford of Franklin, it was the best "Traditional Dealer" experience I have ever had. Such a nice contrast to the experience I had just one week earlier at another dealership who shall remain nameless. That bad experience had me dreading any more car shopping trips. My sales rep, Clyde Maxwell was both laid back and knowledgeable about the product as well as the offers available on this particular model. It is nice to work with a guy has been in the business for a while because they don't have to push or pressure you. My finance rep, Marcus Smith, was quick and efficient. He offered me a couple of products but did not pressure me in any way to add any extra items to the car. Both Clyde and Marcus stayed past closing time to finish the transaction and be sure I was happy. More

Great service Everyone at Ford/Lincoln Franklin is very helpful and seems to be committed to making things right. Marcus Hartley was a great salesman and continues Everyone at Ford/Lincoln Franklin is very helpful and seems to be committed to making things right. Marcus Hartley was a great salesman and continues to make sure I am enjoying my MKC. More

Service after the sale If you want service after the sale check out Markus Hartley. He truly cares about his customers. I had an issue with my F150 which I purchased at Ford If you want service after the sale check out Markus Hartley. He truly cares about his customers. I had an issue with my F150 which I purchased at Ford Lincoln of Franklin. Markus heard about my dissatisfaction and went out of his way to get my issue handled. He didn't even sell me the truck! I was absolutely impressed! More

NEW CAR PURCHASE VERY PROFESSIONAL LOOKING DEALERSHIP. MARKUS HARTLEY WAS VERY KNOWLEDGEABLE AND MADE ME FEEL AT EASE. ALL IN ALL IT WAS A VERY PLEASANT CAR BUYING E VERY PROFESSIONAL LOOKING DEALERSHIP. MARKUS HARTLEY WAS VERY KNOWLEDGEABLE AND MADE ME FEEL AT EASE. ALL IN ALL IT WAS A VERY PLEASANT CAR BUYING EXPERIENCE. I ALSO ENJOYED MY TIME IN FINANCE WITH MARCUS SMITH WHO WAS VERY NICE AND KNOWLEDGEABLE AND THINGS WENT VERY SMOOTHLY. TO TOP IT OFF THE DEALER GREG BROWN DROP BY TO SAY TO SAY HELLO. ALL VERY NICE PEOPLE. More

Outstanding car buying experience. Marcus Hartley was our salesperson. However, we never felt pushed or pressured by him or anyone at the dealership. Marcus was very professional and kn Marcus Hartley was our salesperson. However, we never felt pushed or pressured by him or anyone at the dealership. Marcus was very professional and knowledgeable. He listened to our needs and showed us cars that met our requirements. Even during our negotiations, he remained helpful and friendly. I have recommended Marcus and will continue to recommend him without hesitation. More

WOWED FOR THE 2ND TIME Ford Lincoln of Franklin proved to be a 2nd-time winner for me. I had previously leased a Lincoln MKZ from this dealership and loved it. Recently, I Ford Lincoln of Franklin proved to be a 2nd-time winner for me. I had previously leased a Lincoln MKZ from this dealership and loved it. Recently, I bought a 2015 Navigator and was delighted with the salesman Markus Hartley and the deal he was able to provide. More

Great Service! Very helpful and knowledgeable. Will recommend Mr. Wayne Coffee to all of my family and friends! Very Professional. Returned all phone calls promptly Very helpful and knowledgeable. Will recommend Mr. Wayne Coffee to all of my family and friends! Very Professional. Returned all phone calls promptly and answered all questions and concerns I had. More

Great experience Everybody there was awesome! Everybody smiled and was willing to help with anything I needed help with. My salesman Wayne Coffee was so personable and Everybody there was awesome! Everybody smiled and was willing to help with anything I needed help with. My salesman Wayne Coffee was so personable and understanding. I had a great experience thanks to him More

A great environment I had a great experience at Ford Lincoln of Franklin. When I went in I was not exactly sure of what I wanted. Everyone was super patient especially my I had a great experience at Ford Lincoln of Franklin. When I went in I was not exactly sure of what I wanted. Everyone was super patient especially my salesman Wayne Coffee. I will definitely return in the future. More

Great deal I had a great buyer experience with this dealership and all the people who worked here. Thanks to Markus Hartley for all your help in finding the righ I had a great buyer experience with this dealership and all the people who worked here. Thanks to Markus Hartley for all your help in finding the right vehicle for me. I would recommend this dealer and salesman to anyone who is interesting in buying a new vehicle. More