Ford of Franklin

Repeat customer This is the second vehicle I purchased from Ford of Franklin. The service and attention to detail is outstanding as is the quality of the people they This is the second vehicle I purchased from Ford of Franklin. The service and attention to detail is outstanding as is the quality of the people they have working there. Jeff Dawson is very easy to work with and really takes pride in what he does to help make the car buying experience simple and worry free. If I am buying a Ford, it will be from Ford of Franklin. More

Great working with Jeff Dawson Jeff was a great person to work with! He found the vehicle I wanted and at lease amount I was looking for. I would recommend him to anyone. Jeff was a great person to work with! He found the vehicle I wanted and at lease amount I was looking for. I would recommend him to anyone. More

Great experience! I have bought about 6 cars from here and I won't ever go anywhere else. Great customer service and great atmosphere! I have bought about 6 cars from here and I won't ever go anywhere else. Great customer service and great atmosphere! More

Great Job! Fast, friendly and courteous. Our salesman Jeff Dawson did an outstanding job and we would highly recommend him! We were in and out in a short period Fast, friendly and courteous. Our salesman Jeff Dawson did an outstanding job and we would highly recommend him! We were in and out in a short period of time and got exactly what we wanted! More

Great Sales Experience Our family has bought several vehicles over the past 15 years from this Ford dealership. We have dealt with a true sales professional, Jeff Dawson, w Our family has bought several vehicles over the past 15 years from this Ford dealership. We have dealt with a true sales professional, Jeff Dawson, with each and every purchase. Jeff is terrific and I highly recommend him to all. More

Was happy to give Markus my business for a third time! The lease on my vehicle was coming to an end and I knew it was time to begin figuring out which vehicle I wanted next. I knew that I wanted to return The lease on my vehicle was coming to an end and I knew it was time to begin figuring out which vehicle I wanted next. I knew that I wanted to return to Ford Lincoln of Franklin because the customer service is incredible. They make buying/leasing a car very easy! I drive almost an hour to the dealership from my home in Goodlettsville and I pass SEVERAL other Ford dealerships on the way. I enjoyed talking with Buddy Victory going over the paperwork and finance details because he was very friendly and prompt. As always, Markus listened to what I wanted and started pulling some cars from inventory to help me find a car that had exactly the options and combination I was looking for. I am happy to give Ford Lincoln of Franklin my business again because I know that I can depend on them to find the exact car I am looking for. I was recently showing my car to a friend who is also wanting to get a Ford Edge and he asked why I drove all the way to Franklin to get it. I told him that the great experience I have there is worth every mile I drive to get there. More

Excellent interaction. Marcus did a great job. He was well informed and very knowledgeable. We looked at all kinds of cars and Marcud helped us pick the MKX. Then he helped Marcus did a great job. He was well informed and very knowledgeable. We looked at all kinds of cars and Marcud helped us pick the MKX. Then he helped us get a really good price. More

Marcus Hartley was great! Marcus was not pushy and he listen to our criteria and he met our needs. Marcus was not pushy and he listen to our criteria and he met our needs. More

Was looking to lease a vehicale locally. Markus was very helpful when I was looking to lease a company vehicle. after the experience on leasing a company vehicle I sent a friend to Markus and Markus was very helpful when I was looking to lease a company vehicle. after the experience on leasing a company vehicle I sent a friend to Markus and when he reported how helpful Markus was I bought my wife a car at the dealership without searching any other dealership. More

Great experience Markus and the team at Ford of Franklin were very professional and easy to work with. The entire process was smooth and professional. I have recommend Markus and the team at Ford of Franklin were very professional and easy to work with. The entire process was smooth and professional. I have recommended Ford of Franklin to my family and friends. More