Ford of Franklin

Great staff, Great deal I am stationed at Fort Campbell Ky. I am a active duty US Army Soldier. I was shopping for months to find the best deal on a pickup truck. I came acro I am stationed at Fort Campbell Ky. I am a active duty US Army Soldier. I was shopping for months to find the best deal on a pickup truck. I came across Ford Lincoln of Franklin trough USAA Auto Circle service. I was going to order a vehicle, but the new trucks on the lot were a better deal with the best dealer discounts, military discounts and the great rebates, I saved over $11,000. Shop around but I recommend that you make the trip and come here to save time and money. My salesperson Phil Staggs was very polite and helpful during the entire process even after he emails to ensure everything is OK. More

Bravo My experience over the past week in dealing with my new purchase can be summed up in one word, "Bravo". Bravo to Byron and all that helped. Sales is My experience over the past week in dealing with my new purchase can be summed up in one word, "Bravo". Bravo to Byron and all that helped. Sales is not an easy profession to be in but when done right you can go a long way and be very successful. I for see Byron having a long and prosperous career in front of him. More

Enjoyable truck purchasing experience I typically do not enjoy buying a new vehicle, but my experiences at Ford Lincoln of Franklin really changes my opinion. Yesterday, I went over to re I typically do not enjoy buying a new vehicle, but my experiences at Ford Lincoln of Franklin really changes my opinion. Yesterday, I went over to replace my 2013 F-150. The sales person I dealt with previously was off, but Doug Kaufman, the sales manager worked with me along with a new sales trainee, Bryon. Both guys really listened to what I was looking for and gave me a couple of options that fit my needs and budget. They were very easy going and personable which make the afternoon very pleasant. After wrapping up the sales process, I worked with Buddy Victory, the business manager, on the financing. I have worked with Buddy a couple of times before, and he is a top notch guy. He quickly reviews all of the options for maintenance and financing and gives some no-nonsense advice. You will not go wrong working with Buddy. At the end, Doug and Bryon did a very thorough demo of the truck and its features. Even though I have owned three F-150's, I learned more from this purchase than all of the previous purchases combined. Yesterday was certainly the best car shopping experience I have had. More

Hassle free Experience I have never bought a new car before, so I wasn't sure what to expect, but Anthony, John, and everyone else I dealt with at Ford & Lincoln of Franklin I have never bought a new car before, so I wasn't sure what to expect, but Anthony, John, and everyone else I dealt with at Ford & Lincoln of Franklin was very knowledgable and patient with all of my questions. Plus, they seemed to have the largest selection of new Fords anywhere in the Nashville area. More

Great service My overall experience at Ford Lincoln of Franklin was great. Wendell was great and really helped me narrow down my search. At first I wasn't completel My overall experience at Ford Lincoln of Franklin was great. Wendell was great and really helped me narrow down my search. At first I wasn't completely sure of what I was looking for, but he was extremely helpful during my search. I can in with a preapproved rate and the Ford team was able to get me a better rate. They were very professional and I left with a great car! More

Satisfied customer After searching all day at several different dealerships for a new/user F150. I made one last stop at Franklin Ford the best decision of my life. My s After searching all day at several different dealerships for a new/user F150. I made one last stop at Franklin Ford the best decision of my life. My salesman Anthony Grigsby made my search for the right F150 very easy. He was very knowledgeable of the vehicle and made my purchase experience simple. More

My new car. Best car buying experience ever! After making appointment with my salesman, Phillip Staggs ,he met me in parking lot. My usual experience in the p Best car buying experience ever! After making appointment with my salesman, Phillip Staggs ,he met me in parking lot. My usual experience in the past have been the feeling of ,oh no, what did I get myself into? Instead I felt immediately at ease. Philip Is a guy that you feel at ease with from the very start. The process, although long, was relaxed and I never felt like I was being set up for the kill. This was very different than the usual, "you're trying to rip me off" feeling I've had every other time I bought a new car. Also had a great experience with finance manager, Buddy Victory, After 39 years of working there I have to believe they kept him around for some reason. Thanks Buddy! Honestly, I would have bought a new car sooner if I thought it would be this pleasant! More

Happy Customer!!! I was searching for a used Ford Fusion online and found a few at this dealership. When I stopped by to take a look, I was greeted by a kind, easy goin I was searching for a used Ford Fusion online and found a few at this dealership. When I stopped by to take a look, I was greeted by a kind, easy going man named Phillip Staggs. After speaking to him for a moments, I could tell I was going to have a good experience and I had just that! Phil Staggs has exceeded my expectations on how car buying should be. He's friendly, caring, personable, and went above and beyond to take care of my needs in a car. My favorite part of my experience is there was no pressure from Phil or anyone else. The process was truthful and simple and that's how it should be! I would highly recommend anyone to visit Franklin Ford Lincoln when buying a car. Ask for Phil and you won't be disappointed! Amy H Thompsons Station, TN More

Hassle free buying experience This was our 2nd purchse from Ford Lincoln of Franklin. And it was as great as the first, we showed up on A Sunday and it was just as any other day th This was our 2nd purchse from Ford Lincoln of Franklin. And it was as great as the first, we showed up on A Sunday and it was just as any other day there. Our salesman Wayne Coffee was outstanding and went out of his way to answer or get answers to every question we had and friendly, it was like we had known him for years, Buddy Victory was great and very helpful in making sure we got the best deal possible. On top of all that they gave me more than I excepted out of my trade in. Awesome Dealership + Awesome Employees = A very happy buyer. Ford Lincoln of Franklin will always be our family dealership. More

Enjoyable buying experience We had the most enjoyable buying experience at Franklin Ford Lincoln in Franklin, TN. Our salesman, Clyde Maxwell, was fantastic and took all the str We had the most enjoyable buying experience at Franklin Ford Lincoln in Franklin, TN. Our salesman, Clyde Maxwell, was fantastic and took all the stress out of purchasing a vehicle! He is a NO pressure type of salesman and listened to our wants and needs. He showed us the vehicles that met those needs and our budget without any pressure. The entire staff we dealt with were so friendly and relaxed. We will purchase from them again and would highly recommend them to others. More