Ford of Franklin

Selling Lemons We bought a brand new vehicle from this dealership. We have had the same AC problem 4 times and they refuse to make it right. I am in the process of s We bought a brand new vehicle from this dealership. We have had the same AC problem 4 times and they refuse to make it right. I am in the process of suing them under the states lemon law. Buyer Beware all the hype about care after the sale is bull. More

Excellent service Best experience ever with purchasing a vehicle.I really wasn't sure what I wanted. Patrick was very patient with me. He let me test drive as many veh Best experience ever with purchasing a vehicle.I really wasn't sure what I wanted. Patrick was very patient with me. He let me test drive as many vehicle as I needed to find the perfect one for me. He seem to really care about what was important to me and my needs ,not just about selling a car. I felt like I was discussing this decision with my father rather than a sales person.I will definitely go back to Ford Lincoln of Franklin in the future. More

Very satisfactory experience. Nice people. Very helpful. We had a very satisfactory experience with the Dealership and Patrick, our salesman, was very nice and helpful. He was courteous,friendly and kind. He We had a very satisfactory experience with the Dealership and Patrick, our salesman, was very nice and helpful. He was courteous,friendly and kind. He was every thing I would expect of a good salesman. More

Patrick Carlson Was Wonderful Patrick Carlson is everything you want in a car salesman. He was knowledgeable, engaged, humorous and good as his word. Can't recommend him or Ford Li Patrick Carlson is everything you want in a car salesman. He was knowledgeable, engaged, humorous and good as his word. Can't recommend him or Ford Lincoln of Franklin highly enough. We are very happy with our new Lincoln MKX. More

Success!!! After visiting several ford dealerships in Middle TN for a new F-150, Franklin had the best selection, competitive price point and professional staff. After visiting several ford dealerships in Middle TN for a new F-150, Franklin had the best selection, competitive price point and professional staff. Our visit was a success!!! More

Warranty worth it Buddy Victory helped us resolve a warranty repair when another dealership claimed it was not covered. Nice to know some people still stand behind wha Buddy Victory helped us resolve a warranty repair when another dealership claimed it was not covered. Nice to know some people still stand behind what they sell. More

F150 Purchase I had an excellent experience. I enjoyed the staff and my salesperson listened to what I wanted in a truck and didn't try to sell me on something diff I had an excellent experience. I enjoyed the staff and my salesperson listened to what I wanted in a truck and didn't try to sell me on something different. I would recommend this dealership to anyone purchasing a Ford or Lincoln in the Middle TN area. It is worth the drive. More

It was easy. Simple deal, quick financing and good customer Patrick paid attention to my wants and needs rather than trying to sale me a vehicle that didnt meet my wants or needs. I went on line and picked out Patrick paid attention to my wants and needs rather than trying to sale me a vehicle that didnt meet my wants or needs. I went on line and picked out the truck that made it a lot easier. Buddy made the financing real easy. No forcing me to buy anything other than what I needed. Great job to the team. More

Markus Hartley was awesome!! The dealership was also extremely well run with friendly folks throughout. was awesome!! The dealership was also extremely well run with friendly folks throughout. More

Markus Hartley...Mr Whatever it takes! Markus Hartley helped us find the perfect car at the perfect price. We didn't know until after the deal was closed that he came in to meet with us ON Markus Hartley helped us find the perfect car at the perfect price. We didn't know until after the deal was closed that he came in to meet with us ON HIS DAY OFF!!! We had met him previously when we visited the dealer and he was very friendly and knowledgable about the cars we were interested in buying. I called him while I was at work and let him know the models we were looking at. He had all of the models up front ready to test drive by the time I arrived at the dealership. Great guy that worked with us to get us the deal we were looking for, Give him a call for sure! More