Back

Ford of Franklin

Franklin, TN

4.8
1,270 Reviews
Our mission is to provide outstanding customer service, incredible offers, and an unforgettable car buying experience. As part of the Tennessee Automotive Group, here’s what you can expect from Ford of Franklin: 1.Complimentary Lifetime Warranty on all new vehicles and select Pre-Owned 2.Largest Ford dealer in the Memphis region 3.3-day used car return policy 4.Top dollar for your trade even if you don’t buy a vehicle from us 5.Complimentary CarFax vehicle history report 6.Roadside Assistance
Contact Dealership

1129 Murfreesboro Rd

Franklin, TN

37064

Directions

By Type

Showing 1,270 reviews

June 21, 2016

Highly effective dealershio The used vehicle I purchased was priced well and represented accurately. The sales staff was upfront with information and very helpful More

by Johnbrown346
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cj, David Capote
Jun 24, 2016 -

Ford of Franklin responded

"Thank you for taking the time to write this review and for letting us earn your business!! If there is anything you need at all please feel free to contact anyone on our staff and we would love to help you out! Once again thank you very much!"

June 21, 2016

Fantastic experience! The dealership is first class from top to bottom. Everyone we encountered was friendly and professional. Our sales rep was very responsive, knowledg More

by Clyde Cutrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Capote
Jun 24, 2016 -

Ford of Franklin responded

"Thank you for taking the time to write this review and for letting us earn your business!! If there is anything you need at all please feel free to contact anyone on our staff and we would love to help you out! Once again thank you very much!"

June 21, 2016

Above and beyond David is a great guy to work with. He's very ante tatie to the customers he works with looking for a good vehicle to fit their needs. I bought a car f More

by Jdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Capote
Jun 24, 2016 -

Ford of Franklin responded

"Thank you for taking the time to write this review and for letting us earn your business!! If there is anything you need at all please feel free to contact anyone on our staff and we would love to help you out! Once again thank you very much!"

June 21, 2016

Jeff Dawson I have to say that Jeff was out standing salesman. He was very informative, so it was easy to make my descion to buy the car. I will tell all of my fr More

by rick
Recommend Dealer
Yes
Employees Worked With
Jeff Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zepernick
Jun 24, 2016 -

Ford of Franklin responded

"Thank you for taking the time to write this review and for letting us earn your business!! If there is anything you need at all please feel free to contact anyone on our staff and we would love to help you out! Once again thank you very much!"

June 21, 2016

Great sales experience with Jeff Dawson Jeff was very knowledgeable about the different product models. He was very helpful in making the sale transaction easy and stress-free. Even offered More

by old glen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2016 -

Ford of Franklin responded

"Thank you for taking the time to write this review and for letting us earn your business!! If there is anything you need at all please feel free to contact anyone on our staff and we would love to help you out! Once again thank you very much!"

June 21, 2016

Great experience! My experience with Jeff and Ford Lincoln - was wonderful. Very EZ - very accommodating and very good considerate! Would definitely use them again - an More

by lesha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2016 -

Ford of Franklin responded

"Thank you for taking the time to write this review and for letting us earn your business!! If there is anything you need at all please feel free to contact anyone on our staff and we would love to help you out! Once again thank you very much!"

June 21, 2016

Leased a Lincoln I leased a 2016 Lincoln MKC, Jeff Dawson helped me with the process. He made everything so easy and it took less than 2 hours from start to finish. I More

by Hadisalman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2016 -

Ford of Franklin responded

"Thank you for taking the time to write this review and for letting us earn your business!! If there is anything you need at all please feel free to contact anyone on our staff and we would love to help you out! Once again thank you very much!"

June 21, 2016

Repeat customer This is the second vehicle I purchased from Ford of Franklin. The service and attention to detail is outstanding as is the quality of the people they More

by Dad was a Ford guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2016 -

Ford of Franklin responded

"Thank you for taking the time to write this review and for letting us earn your business!! If there is anything you need at all please feel free to contact anyone on our staff and we would love to help you out! Once again thank you very much!"

June 21, 2016

Great working with Jeff Dawson Jeff was a great person to work with! He found the vehicle I wanted and at lease amount I was looking for. I would recommend him to anyone. More

by Lincoln owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2016 -

Ford of Franklin responded

"Thank you for taking the time to write this review and for letting us earn your business!! If there is anything you need at all please feel free to contact anyone on our staff and we would love to help you out! Once again thank you very much!"

June 21, 2016

Great experience! I have bought about 6 cars from here and I won't ever go anywhere else. Great customer service and great atmosphere! More

by Christi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis , John Zepernick
Jun 24, 2016 -

Ford of Franklin responded

"Thank you for taking the time to write this review and for letting us earn your business!! If there is anything you need at all please feel free to contact anyone on our staff and we would love to help you out! Once again thank you very much!"

...
102
...