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Ford of Columbia - Service Center

Columbia, TN

4.6
309 Reviews

309 Reviews of Ford of Columbia - Service Center

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December 11, 2024

I am very impressed with the ford of Columbia service department and their service advisor Amber. I had top notch customer service and communication from her. I will absolutely come back for all my servi More

by Joanne Richfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

The first visit to Columbia Ford was awesome. Amber Schafer helped me and she was terrific. She was helpful, knowledgeable, and friendly. I will be coming back for all my service needs. Thank More

by ddibbs62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Christian or Ben take great care of my service and get me right in for service More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Amber was awesome! ! She got me taken care of even though I was 20 minutes early. Michael checked in with me to give me an update and Amber came back with updates I was More

by Keenanplumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Nov 23, 2024 -

Keenanplumbing responded

Great team Amber rocks!! And Michael is great!Five stars!!

November 23, 2024

They have been very helpful, even when things didn’t go well with an appointment. They really try to fix a problem if it comes up. More

by Brad.banaszak74
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Quick service, from making the appt to actual time there. It was great! I had no problems. More

by diana.hilber56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Great service from all involved. Car repairs were excellent and pricing extremely The new ownership has made a. Big difference More

by Bobmanning2red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shafer
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

They were professional and helpful from the first interaction. They had my car fixed 3 hours ahead of schedule. Christian was very friendly, helpful and knowledgeable! Highly recommend! More

by Jamiedwards_79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

They took my car in at the reservation time set. They inform me of needed repairs but only fixed what I requested. Repairs were top notch and I would recommend them to friends and family. More

by A2dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cj
October 23, 2024

Always transparent and keeps me up to date with my service while I’m there. Thank everyone for what they do More

by Rio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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