Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Columbia
Columbia, TN
450 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 450 reviews
September 24, 2024
Great dealer to work with as far as service goes. I don't have any other experience with this dealer. I don't have any other experience with this dealer. More
by Scgurley10
Employees Worked With
September 24, 2024
I bought the vehicle on line put a down payment on it and was going to have it delivered. The first week never heard anything the 2nd week they informed me of a broke mirror that needed to be fixed. Week was going to have it delivered. The first week never heard anything the 2nd week they informed me of a broke mirror that needed to be fixed. Week 3 once again never heard anything. Week 4 was informed check engine light was on and it needed repairs. I never got the vehicle even though all paperwork had been completed. Got refunded my down payment. More
by matthewmulgrew2011
Employees Worked With
Not sure who I worked with
September 23, 2024
Excellent customer service. Everyone was very professional and kind. Will be doing all of my routine services with Ford of Columbia Everyone was very professional and kind. Will be doing all of my routine services with Ford of Columbia More
by Bethany Blalock
September 22, 2024
NICE SALESMAN BUT SNEAKY LYING FINANCE. THEY LIED ABOUT THE CAR PRICE AND THE PRICE OF AD-ONS...FLAT OUT SCAMMED ME. AFTER READING THE FINE PRINT WHEN I GOT HOME I REALIZED THE FINACE DEPT THEY LIED ABOUT THE CAR PRICE AND THE PRICE OF AD-ONS...FLAT OUT SCAMMED ME. AFTER READING THE FINE PRINT WHEN I GOT HOME I REALIZED THE FINACE DEPT SOLD ME A LINE OF xxxx AND 4K WORTH OF USELESS xxxx...STAY FAR AWAY FROM FORD OF COLUMBIA More
by Chris tuttle
September 21, 2024
Wonderful experience and there was no haggle. They had a great price on the vehicle I wanted They had a great price on the vehicle I wanted More
by E
September 21, 2024
Great service. Communication by text and email. Two services recall on camera and a transmission rebuild Communication by text and email. Two services recall on camera and a transmission rebuild More
by chrisscott40
September 19, 2024
Prompt diagnosis. Ordered part and completed next morning. Ford pricing is expensive, but not unexpected in these inflationary times. Ordered part and completed next morning. Ford pricing is expensive, but not unexpected in these inflationary times. More
by Bulldawg1
September 19, 2024
Terry Mills provided video on F 150; very helpful in evaluating truck condition from remote site; responded quickly & reviewed truck’s condition evaluating truck condition from remote site; responded quickly & reviewed truck’s condition More
by WKB
September 19, 2024
I found the Explorer that I was looking for at Columbia Ford. Everyone was super nice and helpful! Easy to get my deal done and thanks to all that helped me ! I will surely tell people to stop there . Ford. Everyone was super nice and helpful! Easy to get my deal done and thanks to all that helped me ! I will surely tell people to stop there . More
by Sandynewsom
September 18, 2024
Had a noise and they found it quickly and without charge! Love this place Great job Will Pope Love this place Great job Will Pope More
by miss_amberlady
