Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Columbia
Columbia, TN
480 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 480 reviews
December 12, 2024
Ben is the absolute best. Great communication and delivered on time. And good prices. Would recommend Great communication and delivered on time. And good prices. Would recommend More
by Jfank
December 11, 2024
The first visit to Columbia Ford was awesome. Amber Schafer helped me and she was terrific. She was helpful, knowledgeable, and friendly. I will be coming back for all my service needs. Thank Amber Schafer helped me and she was terrific. She was helpful, knowledgeable, and friendly. I will be coming back for all my service needs. Thank you. More
by ddibbs62
Employees Worked With
December 11, 2024
Amber was extremely pleasant and knowledgeable. I will definitely be referring all of my family and friends to Ford of Columbia. I will definitely be referring all of my family and friends to Ford of Columbia. More
by JBen
Employees Worked With
December 11, 2024
I am very impressed with the ford of Columbia service department and their service advisor Amber. I had top notch customer service and communication from her. I will absolutely come back for all my servi department and their service advisor Amber. I had top notch customer service and communication from her. I will absolutely come back for all my services. More
by Joanne Richfield
Employees Worked With
December 10, 2024
The whole car buying process was easy and AJ answered all my questions and was serious about making sure I was getting the best deal possible. my questions and was serious about making sure I was getting the best deal possible. More
by kchanningr
November 27, 2024
I bought an F150 listed on the internet. AJ was very quick to respond to my questions via phone, text and email. Even with dealer fees and add ons, the OTD price was transparent and thousa AJ was very quick to respond to my questions via phone, text and email. Even with dealer fees and add ons, the OTD price was transparent and thousands below other comparable trucks I was considering. I live 2 1/2 hours away and they delivered the truck at no extra charge. I would definitely buy a vehicle again from Ford of Columbia. More
by sgmoran
November 26, 2024
Christian or Ben take great care of my service and get me right in for service me right in for service More
by Dave
November 23, 2024
They have been very helpful, even when things didn’t go well with an appointment. They really try to fix a problem if it comes up. well with an appointment. They really try to fix a problem if it comes up. More
by Brad.banaszak74
November 23, 2024
Amber was awesome! ! She got me taken care of even though I was 20 minutes early. Michael checked in with me to give me an update and Amber came back with updates I was ! She got me taken care of even though I was 20 minutes early. Michael checked in with me to give me an update and Amber came back with updates I was done and out in a little over an hour I was with the winners ! Thank you! More
by Keenanplumbing
