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Ford of Columbia
Columbia, TN
549 Reviews
Welcome to Ford of Columbia — Your Hometown Ford Destination
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk through our showroom doors, you'll feel the difference — our commitment to customer service is second to none.
We’re here to make your experience with Ford of Columbia exceptional, not just today but for the life of your vehicle. Whether you're looking to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
Give us a call at 888-699-7508 to speak with one of our friendly sales or finance consultants. We're here to help — every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 549 reviews
August 14, 2025
I was very pleased with the way I was treated throughout the sale process. Pre and post sale the sale process. Pre and post sale More
by Mickey
Employees Worked With
August 14, 2025
Amber was incredibly professional and extremely kind. Very well knowledgeable and she got me in and out of in no time! God bless Very well knowledgeable and she got me in and out of in no time! God bless More
by woodstockhippy.gdb
Employees Worked With
August 09, 2025
5 star customers Service. . I had unexpected battery issues. The dealership took me the same morning that I called. I was approached approximately four times in the waiting roo . I had unexpected battery issues. The dealership took me the same morning that I called. I was approached approximately four times in the waiting room to make sure I was comfortable and didn’t need water etc. You truly could tell that everyone cared about their customers. I would highly recommend this dealership. They not only checked my battery but went over and above what I had asked them to do. It’s very comforting to have a dealership where I can trust especially having to deal with car issues by yourself.. Thank you. More
by skinnylynnykiwi
Employees Worked With
August 06, 2025
I had a great experience this time with Ford of Columbia. Everyone I worked with from the phone call to schedule my service appointment to the repairs being made were polite and knowledgeable. Everyone I worked with from the phone call to schedule my service appointment to the repairs being made were polite and knowledgeable. More
by countryapril77
August 02, 2025
Columbia Ford did an excellent job. Christian is always helpful and friendly. Will also has excellent customer service skills. They are very helpful and call me by name. Christian is always helpful and friendly. Will also has excellent customer service skills. They are very helpful and call me by name. More
by Jdavidstotts
August 01, 2025
They were highly professional. It was a great experience and I would use them again It was a great experience and I would use them again More
by fonzebear
July 31, 2025
Great communication through repair process, quick thorough and very professional. All staff super courteous and helpful. thorough and very professional. All staff super courteous and helpful. More
by Wayne
Employees Worked With
July 21, 2025
Amber was my service advisor today and she was perfect! Came in with a tire going flat and since I get my oil changed at Ford there was no charge for my repairs! I will always recommend this shop Came in with a tire going flat and since I get my oil changed at Ford there was no charge for my repairs! I will always recommend this shop More
by miss_amberlady
Employees Worked With
July 15, 2025
Great experience, great communication throughout the process. Highly recommend for warranty work and care after purchase. process. Highly recommend for warranty work and care after purchase. More
by loveslawn
