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Ford of Columbia
Columbia, TN
523 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 523 reviews
April 12, 2025
I have never had a dealership or shop deal this honestly with car related issues. Amber was super helpful, and when part they ordered were received damaged, they ordered new parts to make sure the car was f with car related issues. Amber was super helpful, and when part they ordered were received damaged, they ordered new parts to make sure the car was fixed correctly. The time before, I brought my car in with transmission noise. They rebuilt the transmission, noticed the noise was still there, and rebuilt the transmission a second time free of charge to make sure the issue was resolved completely! 10/10 would recommend and will be back again. More
by austinjustman
Employees Worked With
April 11, 2025
I took my car in for a 60,000 mile service. i waited in it. The waiting area is clean and plenty of seats and tables. I was able to work on my laptop while I was there. When the service person i waited in it. The waiting area is clean and plenty of seats and tables. I was able to work on my laptop while I was there. When the service person told me it was complete he went through the service that was performed, and even removed a service that had been done more recently, and did not have to be repeated and save me some money. He also was very easily able to apply my Ford points, which saved me additional money. I was very happy when I left. Everyone was very helpful and walked me through everything that was done to my car. More
by Aimeelee2
Employees Worked With
April 10, 2025
Great to work with until the paperwork is signed. If there is a problem afterwards, you will be ignored. We have tried to cancel our warranty for three weeks now due to an accident. No responses t If there is a problem afterwards, you will be ignored. We have tried to cancel our warranty for three weeks now due to an accident. No responses to texts or phone calls. More
by melissa
Employees Worked With
Terry Mills
April 06, 2025
They assisted me when had an emergency immediately. They were friendly and knowledgeable. I would recommend them to anyone. They were friendly and knowledgeable. I would recommend them to anyone. More
by chrissweetbaby
April 02, 2025
The dealership got me in quickly They performed the services I ask and service riders were competent and concise services I ask and service riders were competent and concise More
by Benjamin.doyle
Employees Worked With
March 30, 2025
They are easy to deal with and keep you informed all the way!! Super nice! way!! Super nice! More
by Jonmullins_82
Employees Worked With
March 29, 2025
Very professional and the attitude there is amazing! The genuinely care about their customers and treat them with the utmost respect and make each one feel important!! The genuinely care about their customers and treat them with the utmost respect and make each one feel important!! More
by Nick.taylor1229
Employees Worked With
