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Ford of Columbia
Columbia, TN
522 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 522 reviews
May 11, 2025
VERY professional, friendly and honest. They had several chances to rip me off and did not do it. They had several chances to rip me off and did not do it. More
by logandenora
Employees Worked With
May 09, 2025
Very satisfied with the service provided for all three of our vehicles. They are always professional and very timely on service. our vehicles. They are always professional and very timely on service. More
by kjmurphyntn
Employees Worked With
May 09, 2025
The service adviser was very nice and helpful. The waiting room was very comfortable Definitely would recommend this dealership The waiting room was very comfortable Definitely would recommend this dealership More
by troy
Employees Worked With
May 08, 2025
Very attentive to my request for Motor Craft filter. Good communication. Services completed in a timely fashion Good communication. Services completed in a timely fashion More
by dsmith1030.DS
Employees Worked With
April 28, 2025
AJ was very patient and willing to help with making sure I had all of the information about the truck I was looking at and was super professional. Hands down the best experience I’ve ever had at any dealers I had all of the information about the truck I was looking at and was super professional. Hands down the best experience I’ve ever had at any dealership More
by Jimbo
April 26, 2025
The service department kept me well informed on the service progression. They did a great job! I will definitely be returning for my next service. service progression. They did a great job! I will definitely be returning for my next service. More
by woodhead1965
Employees Worked With
April 19, 2025
I was seen before my 8 am service appointment. My service manager kept me informed about 4 times during my time there. Large clean bathrooms. My car service was finished in a little over an hour. My service manager kept me informed about 4 times during my time there. Large clean bathrooms. My car service was finished in a little over an hour. I redeemed my Ford Rewards points. I will be going back to Ford Columbia for my car checkups. More
by Linday.dove
Employees Worked With
April 18, 2025
Great service very honest and helpful. They advised me of what was needed but didn’t push anything on me. They advised me of what was needed but didn’t push anything on me. More
by RAYMOND.BAHAN
Employees Worked With
April 13, 2025
Always great service! Always very nice and very helpful! I highly recommend Ford of Columbia Always very nice and very helpful! I highly recommend Ford of Columbia More
by donnaperryus
April 12, 2025
I have never had a dealership or shop deal this honestly with car related issues. Amber was super helpful, and when part they ordered were received damaged, they ordered new parts to make sure the car was f with car related issues. Amber was super helpful, and when part they ordered were received damaged, they ordered new parts to make sure the car was fixed correctly. The time before, I brought my car in with transmission noise. They rebuilt the transmission, noticed the noise was still there, and rebuilt the transmission a second time free of charge to make sure the issue was resolved completely! 10/10 would recommend and will be back again. More
by austinjustman
Employees Worked With
