Ford of Clermont

When I get ripped off $110. 00 for an oil change and a tire rotation it leaves a bad taste in my mouth! Probably never buy another vehicle from you again! I bought a new 2023Ford 00 for an oil change and a tire rotation it leaves a bad taste in my mouth! Probably never buy another vehicle from you again! I bought a new 2023Ford edge and this is how you treat your customers? You should not even be in business! More

They let me know what was needed and that there were problems with my warranty paperwork. Unfortunately they could help with that but once that was cleared up they were quick to order parts and get them problems with my warranty paperwork. Unfortunately they could help with that but once that was cleared up they were quick to order parts and get them installed. More

Communication which is key. ..was nonexistent, and the time it took to get the diagnosis was unacceptable. I don't blame the dealership as a whole, but the person in the service ..was nonexistent, and the time it took to get the diagnosis was unacceptable. I don't blame the dealership as a whole, but the person in the service dept. I will not call him out by name, they can figure that out themselves. More

Nelson was great to work with on making the deal happen for us! Listened to our thoughts and did not pressure for the sale. for us! Listened to our thoughts and did not pressure for the sale. More

I asked the guy that received my van about specific things to check on the van besides the "workout" change air filters and a sound at the motor was my priority for that visit. HE DID NOTHING. When I p things to check on the van besides the "workout" change air filters and a sound at the motor was my priority for that visit. HE DID NOTHING. When I picked up the van he wasn't there, no one knows why he didn't wrote anything about my inquiries, and I'm 100% sure the tire rotation never happened since one of the tire has a specific mark on it and it was at that tire is on the same place. Mediocre service from his part. More

Nelson was awesome! 10/10 recommend purchasing a car from him! This is my second purchase from him and he’s always making sure he gets me all set up! Appreciate you Nels 10/10 recommend purchasing a car from him! This is my second purchase from him and he’s always making sure he gets me all set up! Appreciate you Nelson! More

Service was great! Good communication, provided a video review and repaired in an acceptable time frame. Thank you Good communication, provided a video review and repaired in an acceptable time frame. Thank you More

A wrong price was charged to me and the general manager made it correct. I'm glad made it correct. I'm glad More

I've been to Ford of Clermont a few times for service on my car. When my car could no longer be fixed, I returned to Ford of Clermont to purchase a new vehicle. Willie Willette was the one who helped me fin my car. When my car could no longer be fixed, I returned to Ford of Clermont to purchase a new vehicle. Willie Willette was the one who helped me find just the right vehicle for all my needs. He listened to everything I was looking for, was super fun and personable and very professional. He made the purchasing process very easy and smooth. I liked working Willie so much, my husband and I returned 2 weeks later when my husband needed a new car. If you need a new car, Willie at Ford of Clermont is the best person to help you! I wouldn't imagine working with anyone else! More

Ford of Clermont Quicklane does a great job repeatedly. Rapid and thorough service every time. Rapid and thorough service every time. More