Ford Lincoln Fairfield
Fairfield, CA
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We appreciate Mark Byrd Sales Consultant Mark Byrd worked, really hard to get us into a beautiful car Ford Fusion We really appreciate, Mark Byrd Help, and excellent Custo Sales Consultant Mark Byrd worked, really hard to get us into a beautiful car Ford Fusion We really appreciate, Mark Byrd Help, and excellent Customer Service Thanks Mark Byrd I will tell my family and friends More
Great Car Buying Experience We went for a test drive of a new Ford Escape and Mark Byrd was our salesperson. He was very friendly and nice made us feel very comfortable through t We went for a test drive of a new Ford Escape and Mark Byrd was our salesperson. He was very friendly and nice made us feel very comfortable through the entire process. He was very knowledgeable and answered our questions--if there was a question he couldn't answer, he would find the person who could answer it within a short period. I would recommend buying a car from Mark Byrd, he knows a lot about the car buying process and he's very friendly and pleasant to deal with. More
Outstanding Car Buying Experience! From my first contact on the phone with the salesperson LaVonne Gillette, I felt a sense of ease and that my business was valued by this dealership. M From my first contact on the phone with the salesperson LaVonne Gillette, I felt a sense of ease and that my business was valued by this dealership. Ms. Gillette was warm and friendly, while always maintaining professionalism. She's a real asset to the business! I really appreciated the standard of total transparency while working with me to find the vehicle that would fit all my needs. I engaged with a few other team members during the lengthy time my wife and I were there considering vehicles for sale/lease. All my questions, whether about mechanical or financial aspects were answered in laymen's terms until I had a full understanding. When all was said and done, I experienced a successful and joyful major purchase and I look forward to referring other prospective customers to Ms. Gillette, who was without a doubt Essential to that outcome! More
Patient and kind. Brittany from Lincoln was great. I went in about 2 times before buying and she never made me ceel rushed. When I finally made up my mind it only took Brittany from Lincoln was great. I went in about 2 times before buying and she never made me ceel rushed. When I finally made up my mind it only took 1 hour for us to sign papers and drive off in our new car! Go see Brittney! More
Great Expierence I was looking for a used Ford van with very specific options, which made it necessary for me to look outside of my home state of Colorado. I was a li I was looking for a used Ford van with very specific options, which made it necessary for me to look outside of my home state of Colorado. I was a little nervous about buying a vehicle so far away from home, but Ngawang was very helpful over the phone. He answered all of my questions about the vehicle and the details about buying from out-of-state. He also took and sent me a bunch of extra pictures which I requested of certain components of the vehicle. Ngawang even drove 40 minutes (one way) to the airport to come pick me up when I flew in to complete the sale. After the deal was complete and I was on my 1200 mile drive home, Ngawang called me to let me know he pulled all of the dealer service records for that vehicle and emailed them to me. The whole experience exceeded my expectations. More
Stressfree! I have not use their service department - yet, but their sales people are Amazing! Mz. LaVonne is a caring, compassionate professional who got the jo I have not use their service department - yet, but their sales people are Amazing! Mz. LaVonne is a caring, compassionate professional who got the job done without stress to me, the customer. I look forward to returning in a few months for my first oil change and to stop in and say hi! :-) Thank you Fairfield Ford, for your awesome people and innovative way, making car buying painless and stressfree! You guys ROCK! I look forward to dealing with only you down the road for my next car! More
Wow! Services They did what all they could to get me the best deal and understood what I whated in my truck. I would say this is the best place to come to buy a car They did what all they could to get me the best deal and understood what I whated in my truck. I would say this is the best place to come to buy a car. More
Painless Buying a truck from Ernesto and Ngawang was a very positime exoerience. For someone like me who was terrified of the whole process it couldn't have be Buying a truck from Ernesto and Ngawang was a very positime exoerience. For someone like me who was terrified of the whole process it couldn't have been better. More
Quick, easy, painless!! I have purchased many vehicles from other dealerships, this was the best buying experience I've ever had!! Excellent customer service. Thanks to Ngawa I have purchased many vehicles from other dealerships, this was the best buying experience I've ever had!! Excellent customer service. Thanks to Ngawang and Brittany we will be repeat customers in the future! More
Ford Fairfield-The ONLY dealer to buy from! Our sales rep Bryan Rice is HANDS-DOWN The best sales rep we have ever worked with in our 40 year history of purchasing vehicles. In fact, we felt lik Our sales rep Bryan Rice is HANDS-DOWN The best sales rep we have ever worked with in our 40 year history of purchasing vehicles. In fact, we felt like we were in the living room of someone's home rather than sitting in a car dealership. Bryan made the whole process so easy. Anytime we purchase a vehicle we will be back to this dealership. Everyone we came into contact with greeted us warmly with a smile. This dealership is unparalleled in what it does and how it does it. Do yourself a favor and don't buy anywhere else until you give yourself the same opportunity we did to enjoy this dealership. More