Ford Lincoln Fairfield

Friendly, no-pressure environment; enjoyed my conversations with the various folks; my initial point-of-contact at the dealership was very proactive and had my vehicles ready to go for a test dri conversations with the various folks; my initial point-of-contact at the dealership was very proactive and had my vehicles ready to go for a test drive in front of the dealership as soon as I got there. Management was willing to work with me on price, I had a trade-in, I wasn't too happy with the trade-in value I got for my excellent-condition trade-in car (especially since now they are advertising it for over $4,500 for what they paid me). The paperwork was excessive and could be more expeditious. The negotiations were long, but I never felt pressured into agreeing to something I didn't feel right about. Overall, a good experience, would have been great if: they gave me a higher price for my trade-in, adjusted their invoice price for the car. More

The customer service was amazing. From the pricing to the delivery of the vehicle, all of my expectations were met. This was the most comfortable car purchase I've ever done. delivery of the vehicle, all of my expectations were met. This was the most comfortable car purchase I've ever done. More

Jack Droast was very friendly and professional. He took the time to answer all my questions in a polite and thorough manner. He went into detail about the necessary service required. He did a price match s the time to answer all my questions in a polite and thorough manner. He went into detail about the necessary service required. He did a price match so that I would have the best price and he was considerate of my time. It was nice doing business with him. I would come back as well as recommended him to others. More

Very helpful in locating the truck that was right for me- found it, gave me a GREAT deal on it, gave me the best number on my trade in truck, found me -by FAR- the best financing (they actually TRY to help y found it, gave me a GREAT deal on it, gave me the best number on my trade in truck, found me -by FAR- the best financing (they actually TRY to help you!) I didn't have to wait around forever, they did most of the work while I wasn't there! Thanks guys! Oh yeah- and they are DOG FRIENDLY, which is a big PLUS to me! :) More