Ford Lincoln Fairfield
Fairfield, CA
Filter Reviews by Keyword
By Type
Showing 693 reviews
Found the vehicle I wanted for a fair price. The Ford Explorer sport drove like a dream....i didn't want the vehicle at first. I was looking for a red one but it was a great deal I got a white on The Ford Explorer sport drove like a dream....i didn't want the vehicle at first. I was looking for a red one but it was a great deal I got a white one.... More
Bought a car Very pleasant, hard working, and very very helpful. Thank you for all your info and input. He helped me find the perfect car for me. He did a great jo Very pleasant, hard working, and very very helpful. Thank you for all your info and input. He helped me find the perfect car for me. He did a great job! Thank you! More
Happy Camper Mark Byrd was able to find the car that met our requirements. He had great communication skills and an excellent follow-up. We were able to negoti Mark Byrd was able to find the car that met our requirements. He had great communication skills and an excellent follow-up. We were able to negotiate a great price with the year end incentives. We're extremely "happy campers!!!" More
Ngawang Tsephel is awesome!!! He was very helpful during the whole buying process that lasted several days. He followed up after the sale to give us our HOV lane stickers. Great jo He was very helpful during the whole buying process that lasted several days. He followed up after the sale to give us our HOV lane stickers. Great job! More
THANK YOU MARK FOR THE EXCELLENT SERVICE!! As many of you know buying a car from dealerships can be a little bit of a battle. You're trying to negotiate the best possible price for the car you As many of you know buying a car from dealerships can be a little bit of a battle. You're trying to negotiate the best possible price for the car you want while you feel like the salesperson is trying to extract every last nickel from you. I've walked away from dealerships in the past because of this exact feeling. Well not the case at Ford in Fairfield!! I Was greeted by Mark Byrd who explained the no hassle/ bargain policy. He was helpful and honest in everyway possible that we did not feel like we needed to look any further. WE ARE EXTREMLY HAPPY WITH OUR NEW 2017 FORD ESCAPE!! THANKS TO MARK AND STAFF AT FORD LINCOLN OF FAIRFIELD More
Very professional and considerate to customers needs My sales person's name was Mark Byrd and he was extremely professional. What I appreciate the most is that he was real not just trying to sell me a ca My sales person's name was Mark Byrd and he was extremely professional. What I appreciate the most is that he was real not just trying to sell me a car to make his Commission. He took the time and paid attention to everything that I said, most importantly I wanted a vehicle that was good on gas, that wouldn't cause me a lot of engine problems and that could comfortably sit my two growing children. I would recommend him and this dealership to anyone who is looking for a reasonable price and a compassionate salesperson. More
Excellent customer service Jake provided excellent customer service. He kept us informed as to when the parts would be in and scheduled an appointment as soon as they arrived. H Jake provided excellent customer service. He kept us informed as to when the parts would be in and scheduled an appointment as soon as they arrived. He kept us well informed as to details of the repair and how long it would take. I would give him an A+ rating for customer service. More
Smooth car purchase The process of purchasing my new vehicle was easy and painless. The staff worked hard to find a vehicle that met my wants/needs and get me the best pu The process of purchasing my new vehicle was easy and painless. The staff worked hard to find a vehicle that met my wants/needs and get me the best purchase price. The dealership is pleasant and run efficiently. More
new car purchase Awesome experience. .Tony Martin sold me my vehicle and the knowledge of that car was excellent. He answered all my questions before my purchase. He Awesome experience. .Tony Martin sold me my vehicle and the knowledge of that car was excellent. He answered all my questions before my purchase. He continued after the purchase and followed. Up with me to see if I loved the car. I would most definitely recommend him to all of my family and friends for future purchases. More
Went smooth and services were awesome! Everyone at this dealer were very helpful. They all do whatever they can to help you. I highly recommend this dealer for any car buying needs. Everyone at this dealer were very helpful. They all do whatever they can to help you. I highly recommend this dealer for any car buying needs. More