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Ford Lincoln Fairfield

Fairfield, CA

4.8
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 693 reviews

July 30, 2014

my explorer I called into the dealership about a month ago and spoke with a fellow named Franco. I told him upfront that I had been to several other ford dealers, More

by rachelp1409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 30, 2014

what a great salesperson ..... I went to look for a used car to purchase. The salesperson Daron Owens was very knowledgeable , about all aspects of the vehicles I was interested in. More

by RockHard2014
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daron Owens
July 30, 2014

hes the reason ill send my friends his way Very friendly and knew the what he was talking about. Gave me a great rate on my car. Couldnt be happier! I would recommend ron to anyone looking for More

by NinaRoss16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tilson
Jul 30, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to share your feedback with us. Ron truly knows his stuff. He is dedicated in providing top quality service and we are ecstatic to hear that your experience with him reflected his dedication. Thank you for the recommendation and we look forward to working with you again in the future. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 30, 2014

Great experience I went to Fairfield ford, just wanted to say thanks to Daryl Perkins. He made the experience of visiting a dealership easy. Very knowledgeable and gav More

by Yogie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Perkins
July 30, 2014

Great Experience I don't usually take the time to write reviews, but our visit made such an impression on us, that I feel I have to. My wife and I are thinking about More

by pip3829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Perkins
July 29, 2014

car buying made easy. Great overall experience. No complaints. I appreciated the dedication of the staff to make our vehicle buying experience as easy as it could be. I wo More

by Ryan Blomberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Rice
Jul 30, 2014 -

Ford Lincoln Fairfield responded

Ryan, Thank you so much for sharing your feedback with us. I am happy to hear about your great experience at our dealership. At Ford Fairfield, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 29, 2014

THIS IS THE PLACE TO BUY YOUR NEXT CAR!! Taurus drove over FIVE HOURS to deliver my car, unbelievable! The customer care and service, way above and beyond anything I expected. I can't thank F More

by Traci5314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 30, 2014 -

Ford Lincoln Fairfield responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating. It is great to hear that we were able to go above and beyond your expectations and are proud that you chose our dealership. Feel free to call or stop by if there is anything else we can do for you with regards to your car. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 29, 2014

best service! After searching all day I had the best customer service from Ron. Would recommend to any friends or family to go to him if they were searching for a c More

by KCD13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Ti, Ron Tilson
Jul 30, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for sharing your experience with us. Ron is an asset to Ford Fairfield and I am pleased to hear that he provided you an excellent customer service. He will be happy to hear about your positive experience. Feel free to contact us if you have any questions about your vehicle. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 28, 2014

Fantastic I bought a Fusion Energi, Matt handled everything so smoothly and efficient. I am very sceptical of sales people but he made it all so easy and was co More

by Bubbas mommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Swoyer
Jul 29, 2014 -

Ford Lincoln Fairfield responded

On behalf of Ford Fairfield, I would like to express our sincere gratitude for taking the time to write this great review. Matt is a valued member of our team and it is a delight to know that he has helped to proudly represent our dealership throughout your purchases. If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 28, 2014

Takes care of your car as if it was their own My husband has a 1999 F-350 that is his baby. He keeps it in mint condition. When it wouldn't start, we brought it in to Ford Fairfield and Bruce Mast More

by Scooter P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Masters
Jul 29, 2014 -

Ford Lincoln Fairfield responded

I am happy to hear that your time spent with our dealership was a pleasing experience. We pride ourselves on the high level of our service. It is great to hear that Bruce did an excellent job in assisting you throughout the service. If you have any questions or concerns regarding your vehicle please come back to visit us. Also, do not forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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