Ford Lincoln Fairfield

Brittney Bogacki is the BEST! From the moment we entered the door, Brittney Bogacki"s smiling face made us feel we were choosing the best dealership in town. Our initial visit was From the moment we entered the door, Brittney Bogacki"s smiling face made us feel we were choosing the best dealership in town. Our initial visit was only to be informational, but Brittney's expertise in providing us the right information made us decide to close the deal. My mother in Redwood City wanted to lease a Ford Fusion, but she was unable to get to a local dealership, so my husband and I decided to visit Ford Lincoln of Fairfield. Brittany took pictures of the car, quoted us monthly rates, and even offered to deliver the car once leased and approved directly to my Mom in Redwood City. What could be easier? All this information was shared with us within an hour's visit to the Fairfield dealership. Minutes after leaving, i called my Mm, and she trusted our judgment enough to close the deal with Brittney. My Mom was preapproved over the phone, and the car will be deilvered to her next week, and she will be able to complete the transaction without even traveling to Fairfield! What exceptional door to door customer service! Brittney Bogacki is the BEST! More

Great Experience, Great People I found a car on the internet that was similar to what we were looking for. I gave Aaron a call to discuss the car. He was at another dealership helpi I found a car on the internet that was similar to what we were looking for. I gave Aaron a call to discuss the car. He was at another dealership helping out and I can tell he was busy, but he gladly stayed on the phone to talk things over about the vehicle and pulled up all the information for me. He told me someone from his team would call me back. Tiffany called me back a short time later and we discussed the vehicle further. If Tiffany said she was going to call, text or email me in 10 minutes, she did it in 5 minutes. I wish she worked for me! 6 or 7 phone calls later (sorry Tiffany) I was ready to look at the car. Here is where it gets good. I had to drive 2 hours to see this car and if I wanted to try and have a local dealer trade it, it would have been $2000 more. I did wan't the car and luckily I have driven them before. I didn't even ask, Tiffany offered to drive the car down for me to look at and bring all the paperwork with her. I Asked, "What if I don't like the car or my wife doesn't like it." Her answer was "Then i'll get back in the car and drive it back." The bottom line is, could I have bought the car for $200 or $300 less? Maybe if I had 8 hours to haggle and wanted to walk out 3 or 4 times (I have bought 3 new cars this way before, it is fun sometimes). Could I have bought the car for $1000 or $2000 less? Absolutely not. The pricing was great and the people I dealt with were up front, honest and didn't put on an act. It was a different way to buy a car then the way I bought in the past and I liked it..........If you like to haggle and be angry, try somewhere else, then call Tiffany and by the car for close to the same price anyway. Thanks Tiffany! More

Great Dealership! No haggle pricing, no hard sell. I received high Blue Book on my trade- in. Best experience I have had buying a car. I'll be back. No haggle pricing, no hard sell. I received high Blue Book on my trade- in. Best experience I have had buying a car. I'll be back. More

Excellent experience. Great value Excellent sales person, Maribel Mata. Request her by name. She is perfect combo of experience and sweet, everything you need, nothing you don't want. Excellent sales person, Maribel Mata. Request her by name. She is perfect combo of experience and sweet, everything you need, nothing you don't want. Listens to your needs offers honest good suggestions. More

Very satisfied customer I'm happy with the patience and hard work from the staff, i was sceptical at first because of my past experiences at other dealerships but was very su I'm happy with the patience and hard work from the staff, i was sceptical at first because of my past experiences at other dealerships but was very surprised on how understanding the Alex and Tiffany showed me. I would definitely come here again. More

Awesome! Brittany was awesome! She got us into the exact car we came in looking for! She was very helpful and honest, she didn't try to sell us a car based on Brittany was awesome! She got us into the exact car we came in looking for! She was very helpful and honest, she didn't try to sell us a car based on price, she understood our circumstances and truly had our best interest. I had no idea ford had nothing to do with momentum but now I can see why! Truly the best car buying experience I've had. More

2013 Dodge Dart Limited Incredibly satisfied with vehicle as well as service from Alex. Everything promised was delivered. Exceeded expectations. We would gladly return to Incredibly satisfied with vehicle as well as service from Alex. Everything promised was delivered. Exceeded expectations. We would gladly return to this dealership for our future automobile purchases. More

2014 Ford Escape Buying a new car has always been a difficult process at best. This dealer has improved the experience with very competitive non negotiable pricing. Th Buying a new car has always been a difficult process at best. This dealer has improved the experience with very competitive non negotiable pricing. The price may be non-negotiable, but no other Ford Dealer could or would match it with the options we wanted. Their staff did a good job. The terms of use for this site are significant, but I agreed to them in spite of my instincts to click Decline. I hope that wasn't a mistake. More

Great experience Lorenzo was friendly, helpful and knowledgeable. There was no pressure and it was a pleasure to have him help me with the purchase of my first new ca Lorenzo was friendly, helpful and knowledgeable. There was no pressure and it was a pleasure to have him help me with the purchase of my first new car. Thank you Lorenzo!!!! More

Great Find. Great Experience Came in looking at 2013 Ford Explorer Limited. Alexander was very helpful in the selection of my car. Friendly customer service and very easy buyer ex Came in looking at 2013 Ford Explorer Limited. Alexander was very helpful in the selection of my car. Friendly customer service and very easy buyer experience. More