Ford Lincoln Fairfield

Made buying a new Lincoln a JOY, rather than a nightmare! I used to grit my teeth when buying cars....until now. I was scouring the internet for a particular color and option package of a 2014 Lincoln MKX. I used to grit my teeth when buying cars....until now. I was scouring the internet for a particular color and option package of a 2014 Lincoln MKX. The only dealer that had what I wanted (they actually had 3 of them) was Ford Lincoln Fairfield. They had an excellent, no-haggle price; and I qualified for two rebates also. Problem was I'm about 3 hours from them, and my wife was still suffering from a broken arm she suffered on Fathers Day and told me she couldn't make the ride up and then have to drive her car back, due to the pain she was still in. I went ahead and made contact with them via the web, and within a very short time received a phone call from Michelle Domingo, who works in Direct Sales. I told Michelle my "co-pilot" was on the injured list and she told me "oh, no problem, we can deliver the car to you!" I inquired about the cost of doing that and she said there was no charge and they do it all the time. I nearly fell out of my chair! Later, I received a call from Taurus Hamilton, with whom I completed the rest of the process; and whom delivered the vehicle to me a couple of days later. The helpfulness and professionalism of both these folks went way beyond what I have come to expect when buying a vehicle, and is very much appreciated. They obviously care about their customers, which is vital to an organization's success. I will be recommending Ford Lincoln Fairfield to anyone I run into who is looking for a Ford product. By the way, ask about their 10 point Value Guarantee...it's awesome! Ford Lincoln Fairfield is now my ONLY source for buying Ford products! Great job, guys! (and, no, I'm not related to anyone at, nor do I work for the dealership....just a very happy customer) More

Takes experience and patience to work with me! Thanks Daron! As indecisive and analytical as I am,I need the right dealer working with me. Mr.Daron Owens has been patiently walking me through the process as I de As indecisive and analytical as I am,I need the right dealer working with me. Mr.Daron Owens has been patiently walking me through the process as I decide what vehicle I want. I came in with a list of wants and needs and he breeezed right through it. I never felt so comfortable driving off a car lot before,until now!!! I've already referred 3 people to him,this hard worker will get you EXACTLY what you came for. To Ford: Thanks for caring enough about your customers by having someone like Daron on board :) More

Finally. a dealer who treats customers right. I was very displeased with my 2013 Nissan Sentra VS. It did not meet my standards and I wanted a better car. I met Daniel Polk at the Fairfield Ford d I was very displeased with my 2013 Nissan Sentra VS. It did not meet my standards and I wanted a better car. I met Daniel Polk at the Fairfield Ford dealership and he helped me get the car we wanted, a new 2014 Ford Fusion ES. He and Heather Vladisvach assisted us in getting the refund of extra charges from Nissan. I appreciate all that these nice people did for us to get the car we wanted and could depend upon. I highly recommend Fairfield Ford to my friends. DAVID CASEY Suisun City, CA More

Medical Assistant The customer service I experienced was wonderful ! Initially I had a little apprehension about buying a Ford. However, Taurus was very helpful, he ens The customer service I experienced was wonderful ! Initially I had a little apprehension about buying a Ford. However, Taurus was very helpful, he ensure my satisfaction with quality and pricing. His knowledge on the brand allowed me to purchase with certainty and pleasure. Taurus provided me with the BEST buying opportunity of a life time. I am 100 percent satisfied with my NEW 2014 Ford Fusion !!!! Thank You Taurus More

A Blessing in Disguise I was referred to Fairfield Ford by my brother who used to work with Dustin Marazzito. I told Dustin what my wife and I were interested in and he imme I was referred to Fairfield Ford by my brother who used to work with Dustin Marazzito. I told Dustin what my wife and I were interested in and he immediately messaged me a selection of 5 cars to look at online. We picked the one we wanted and knowing my wife is pregnant he had Sonja deliver a Honda CR-V in trade for my Toyota Landcruiser. Sonja was very personable and I've never had such quality customer service from a dealership. They were efficient, friendly and delivered a car to our doorstep, which is 160 miles away from their dealership. What a blessing and what a fantastic experience for my family. Thank you guys for putting this deal together. The price on the Honda was right and we love the car. Thanks again to Dustin and Sonja for getting the deal done so quickly and bending over backwards to serve our needs. Bless you guys. Thank you again! More

My 2nd car w/ Benny, but my FIRST Hybrid! This was my second experience purchasing from Benny! But it was my first buying a BRAND NEW car. It was also my first big purchase with my wife! We we This was my second experience purchasing from Benny! But it was my first buying a BRAND NEW car. It was also my first big purchase with my wife! We were married in March and are expecting our first child in January! So our purchase of a 2014 C-Max was our choice for our first family car! Thanks to Benny, my wife was comfortable with the entire purchasing experience. She loved every minute of it, and also was happy with how quick the entire process was. I believe it took a little under hour and a half, INCLUDING FINANCING! Also big thanks to Heather who helped us with our finance paperwork! She was very friendly! More

Amazing We just bought our second car from Benny at the Ford of Fairfield and we had a wonderful experience. It could not have gone better. Benny was very hel We just bought our second car from Benny at the Ford of Fairfield and we had a wonderful experience. It could not have gone better. Benny was very helpful and I would highly recommend him. More

parts and service director Late Saturday afternoon we experienced car problems.My wife went online and found the nearest Ford dealer. We made to their shop and were back on the Late Saturday afternoon we experienced car problems.My wife went online and found the nearest Ford dealer. We made to their shop and were back on the road soon. Thanks to Randall Watkins. More

Bob Matin was great to deal with. Bob, did a great job while working with me to find my new truck. and after the deal was completed he made sure i was completly satisfied with my purc Bob, did a great job while working with me to find my new truck. and after the deal was completed he made sure i was completly satisfied with my purchase. More

Drove nearly 100 miles and it was worth it! Brian and Fairfield Ford made my buying experience as easy as I have ever had in buying a new car. No pressure to close. Simple and clear price offer. Brian and Fairfield Ford made my buying experience as easy as I have ever had in buying a new car. No pressure to close. Simple and clear price offer. The finance team was also easy to work with. No pressure to add warranties or other add cost services or features was appreciated. Nice job Fairfield Ford Team, More