Back

Ford Lincoln Fairfield

Fairfield, CA

4.8
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

Directions

By Type

Showing 693 reviews

August 31, 2014

A++ Saleswoman Thank you so much Courtney Rasmusson for helping me pick out my very first car! I came in with no idea what I wanted or how to even go about buying a More

by mattwalk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Rasmusson
Sep 02, 2014 -

Ford Lincoln Fairfield responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we are glad that you love your vehicle. Thank you for the recommendation and we look forward to working with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

August 31, 2014

Great experience Came in with my sister to look at new car options. Adam made the experience very easy. She loves her new car!!! Thank you Adam More

by Sydchic78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Herren
August 31, 2014

Awesome! Adam was awesome in the sale of my mom's new car. Answered all her questions and very helpful. He was very good at explaining everything to her so s More

by chhinryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Herren
Sep 02, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for your feedback. At Ford Fairfield, we strive to ensure that no question or concern goes unanswered and I am glad that Adam provided you and your mom a positive experience. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

August 31, 2014

Great customer service! Stopped by ford last night just on a whim... I was very impressed with Courtney! Her customer service skills were awesome! My husband and I had our 3 More

by Maggie P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Rasmusson
Sep 02, 2014 -

Ford Lincoln Fairfield responded

Maggie, Thank you so much for taking the time to write this review. Courtney is an asset to Ford Fairfield and it is wonderful to hear that you were impressed with the customer service that you have received from her. We look forward to working with you in the future. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

August 31, 2014

Best Customer Service I bought my car from ford Fairfield and by far this has been the best experience I have ever had purchasing a car, the sales man Ron was very easy goi More

by leahwest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tilson, Ron Tilson
Sep 02, 2014 -

Ford Lincoln Fairfield responded

We love hearing about customers that have a great experience at Ford Fairfield and we are glad you are one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. It is great to hear that Ron provided you the best car buying experience that you have ever had. Please feel free to contact us if you have any questions about your vehicle. Also, do not forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

August 29, 2014

Focus I came to Ford Fairfield interested in a Focus. I left with more interest then when I had came. Matt was very helpful with all the information that I More

by Bowerl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Swoyer
Sep 02, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to share this feedback with us. We make sure that all of our employees are helpful. I am glad that that you were able to perceive that. If you have any questions about your car, please feel free to let us know. Also, don not forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

August 29, 2014

thank you ford Today August 29 we purchased a truck from sonja farias, she did everything possibly to get us the vehicle, and went out of her way, she was helpful in More

by bigdogdale60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 02, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for the nice review. Sonja is a key component of our team here at Ford Fairfield and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please feel free contact us if you have further automotive needs. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

August 28, 2014

Good job Matt!!! Great experience!!! I'd highly recommend purchasing a vehicle from Matt again. It was a very smooth deal and I found everyone to be very friendly and More

by Kmuratori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Swoyer, Matt Swoyer
Aug 29, 2014 -

Ford Lincoln Fairfield responded

We love hearing about customers that have a great experience at Ford Fairfield and we are glad you are one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. Matt is a valued member of our team and he strives to provide excellent service. If there is anything else that we can do to help you with regards to your vehicle, please feel free to contact us. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

August 28, 2014

Ms. Olazo Matt did a great job of no bull crapping around. He kept in what I wanted and got me into it. Working with Matt has helped with changing my mind of More

by lynnannolazo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Swoyer
Aug 29, 2014 -

Ford Lincoln Fairfield responded

We appreciate you for taking the time to write this review. Matt is great with people and focuses on the needs of our customers. He will be pleased to hear about your positive experience. Please feel free to contact us if you have any questions about your vehicle. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

August 28, 2014

Happy Customer! I was desperately looking for a car at the end of my lease after a bad experience elsewhere. I came in knowing pretty much exactly what I wanted and w More

by battag18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Martin
Aug 29, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on a daily basis. I am very happy to hear about your positive experience at Ford Fairfield. It is wonderful to hear that Bob and Taurus helped find the perfect vehicle for you. We would love to work with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

...
40
...