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Ford Lincoln Fairfield

Fairfield, CA

4.8
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 693 reviews

September 25, 2014

Didnt even lift a finger!! My experience with Ford of Fairfield was probably the best car but in experience I have ever had. I didn't even have to lift a finger. I was informed More

by Thelegend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Rowan
Sep 26, 2014 -

Ford Lincoln Fairfield responded

We appreciate you taking the time to share your experience with us and are happy to hear that we were able to provide you the best car buying experience that you have ever had. At Ford Fairfield, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy, well-informed and stress-free as possible for all of our customers. We are eager to see you on your next business with us. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 24, 2014

Great Experience Overall experience was great. Michelle Domingo was friendly and extremely helpful. She went out of the way to make sure I found the right car. Thank More

by jlangeles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 24, 2014 -

Ford Lincoln Fairfield responded

We appreciate you for taking the time to share your feedback with us. We love hearing about customers that have a great experience at Ford Fairfield and we are glad you are one of them. I am so happy to hear that Michelle was able to help find the right vehicle for you. Feel free to contact us if you have any questions about your vehicle. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 22, 2014

Purchased a Used 2005 Durango Overall, the car buying experience with Pedro Perez was a positive one. He was extremely friendly and helpful with specifics about many of the used v More

by sbcabanaboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Perez
Sep 23, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review. We love hearing about customers that have a positive experience at Ford Fairfield and we are glad you are one of them. We know that buying a car is an important decision and we are proud that you chose our dealership. It is wonderful to know that Pedro was able to show you what our dealership is all about. Please feel free to call or stop by if you have any questions about your vehicle. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 22, 2014

"Awesome Experience" Both Brittney and Alex helped me complete my purchase of a 2005 Honda CR-V without any problems that was awesome! Both Brittney and Alex went out of t More

by ICEMAN57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Bogacki and Alex Fisher
Sep 23, 2014 -

Ford Lincoln Fairfield responded

Thank you for leaving this glowing feedback. We appreciate your feedback and are happy to hear that Brittney and Alex were able to help you complete your purchase. At Ford Fairfield, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as enjoyable and stress-free as possible for all of our customers. We are eager to see you on your next purchase. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 20, 2014

Awesome Experience! Both Brittney and Alex helped me complete my purchase of a 2012 Chevrolet Traverse; they were awesome! Very kind, attentive and willing to go out of More

by Jesse Outly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Bogacki and Alex
Sep 22, 2014 -

Ford Lincoln Fairfield responded

Jesse, Thank you so much for sharing your feedback with us. It is wonderful to hear that Brittney and Alex were able provide you a stress-free and enjoyable car buying experience. We look forward to working with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 18, 2014

"Rare experience " Crystal made my purchase very enjoyable,this is the third vehicle I purchased from Ford Fairfield, and I would do it again! thanks again Chrystal More

by Jettadrummer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 19, 2014 -

Ford Lincoln Fairfield responded

On behalf of Ford Fairfield, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Crystal is a valued member of our team, and it is a delight to know that she has helped to proudly represent our dealership throughout your purchases. Should you have other car-related needs, please do not hesitate to let us know. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-502

September 17, 2014

I love it!!! I love my used jetta, without ford i wouldnt have been able to get a car to get my son around, i thank them so much for everything they did for me, a More

by Dgrady18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Perez
Sep 18, 2014 -

Ford Lincoln Fairfield responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear that our team, especially Pedro, did well in assisting you. We hope you are enjoying your new purchase. If you have other automotive concerns, please feel free to let us know. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 16, 2014

Outstanding service Alexander and Brittney came in on their day off to assist me. I was nervous but they put me at ease. I love my new car and will be buying from Ford Li More

by misscole80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander & Brittney
Sep 17, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review. Alexander and Brittney are dedicated to providing top quality service and we are ecstatic to hear that your experience reflected their dedication. We are eager to see you on your next visit. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 16, 2014

Enjoyable Experience I had a good time with Alex and Brittney. They were friendly. Worked with me on getting the best deal for me. I would recommend going to them if you a More

by joshua.mohline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fisher, Brittney
Sep 17, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Alex and Brittney were able to satisfy that. We look forward to working with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 14, 2014

Direct Sales Brittney and Alex Fisher provided phenomenal excellent customer service! I would definitely purchase another vehicle from Brittney and Alex. They are More

by Ana Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex and Brittney Fisher
Sep 15, 2014 -

Ford Lincoln Fairfield responded

Ana, Thank you so much for taking the time to write this review. We love hearing about customers that have a great experience at Ford Fairfield and we are glad you are one of them. Brittney and Alex are dedicated in providing excellent customer service and it is great to hear that your experience reflected their dedication. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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