Back

Ford Lincoln Fairfield

Fairfield, CA

4.8
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

Directions

By Type

Showing 693 reviews

September 28, 2014

Outstanding By far one of the best experiences I've had at any car dealership. Michelle and Gage were friendly and easy to talk to. They were both very knowledga More

by jeprox
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gage
Sep 29, 2014 -

Ford Lincoln Fairfield responded

We appreciate your feedback and are happy to hear that Michelle and Gage were able to meet your needs. At Ford Fairfield, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 28, 2014

excellent service We just bought a new used car from Jeff Perkins at ford fairfield, and our car buying experience was great. Jeff listened to exactly what we were look More

by Robin Dodini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins
Sep 29, 2014 -

Ford Lincoln Fairfield responded

Robin, Thank you so much for taking the time to write this review. We love hearing about customers that have a great experience at Ford Fairfield and we are glad you are one of them. It is wonderful to hear that Jeff was able to listen to your concerns. In order to help keep your vehicle in tip-top shape, do not forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 28, 2014

Excellent Salesman Taurus was fantastic. He displayed outstanding customer service and professionalism. He was honest throughout the while car buying experience! Taur More

by jauger1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 29, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to write this review. Dave is an asset to our dealership and it is delightful to know that Taurus was able to provide you with such a memorable and outstanding customer service. We would love to work with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 27, 2014

Purchase new vehicle We came in to purchase a new truck. Michelle was our sales associate and she was awesome!! The whole process was smooth and uneventful. We knew exac More

by K&Dburnett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Martell
Sep 29, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review. Michelle and Tiffany are great with people and I am happy to hear that your time spent with them was a pleasing experience. We pride ourselves on the high level of our service excellence. Thank you for referring us to your family and friends. Please continue to visit us whenever you have questions or concerns regarding your vehicle, and we will continue to provide great service. Also, do not forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 27, 2014

Happy repeat customer I recently purchased my 4th new Ford from this dealership. Benny Maldonado and Dustin Marazzito made the experience fast, fun, and effortless just as More

by mloewe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Maldonado
Sep 29, 2014 -

Ford Lincoln Fairfield responded

On behalf of Ford Fairfield, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Benny and Dustin are valued members of our team and it is a delight to know that they helped to proudly represent our dealership throughout your purchases. Thank you for spreading the word about your excellent experience with us. We look forward to working with you again in the future. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 27, 2014

Wonderful Experience! Very Pleased! I worked with Taurus Hamilton. He was very responsive and professional. He found exactly what I was looking for, gave me even a tad more for my trade More

by shelley.merritt.14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 29, 2014 -

Ford Lincoln Fairfield responded

Shelley, Thank you so much for taking the time to write this review. It is great to hear that Taurus was able to find exactly what you were looking for. We appreciate the recommendation and we look forward to working with you again in the future. Do not forget that as part of our 10-Point Value Guarantee, you will receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 26, 2014

Comfortable and Easy I came in to purchase a new care and Adam assisted me. He made the whole experience easy and I didn't feel overwhelmed as I have at other dealerships More

by lynseylou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Herren
Sep 29, 2014 -

Ford Lincoln Fairfield responded

I really appreciate you being so kind as to write this review about your experience at our dealership. We try our best to stand out from other dealers in terms of service excellence. I am pleased to hear that Adam provided you an easy and stress-free experience. We are eager to assist you on your next purchase. Do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 26, 2014

Sonja was a lifesaver I was looking high and far for a buyer for my Ford Explorer, Sonja was so very kind, patient and helpful throughout the whole sale process. After prev More

by SeanTaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 29, 2014 -

Ford Lincoln Fairfield responded

Sean, Thank you so much for taking the time to share your experience with us. We aim to satisfy every customer that enters our dealership. It is wonderful to hear that Sonja was able to assist you throughout the process. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 26, 2014

Better then i expected I worked with Adam. He went above and beyond. We wanted to get rid of a focus that has had transmission problems since we bought it. Adam found a way More

by CeciV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Herren
Sep 29, 2014 -

Ford Lincoln Fairfield responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating. It is great to hear that Adam went above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you with regards to your vehicle. In order to help keep your vehicle in tip-top shape, do not forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 25, 2014

Very Good Trade In Experience Very friendly sales and management staff. No pressure tactics and complete understanding of my situation. The value of my trade in was completely sat More

by Cali81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Peluso, Maribel Mata
Sep 26, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to share your feedback with us. We make sure that all of our employees are friendly and professional. It is great to hear that you were satisfied with your last visit with us. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, do not forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

...
36
...