
Ford Lincoln Fairfield
Fairfield, CA
Filter Reviews by Keyword
By Type
Showing 693 reviews
Could not be happier Working with Maribel was an absolute pleasure and I enjoyed my conversation with Tiffany too. Everyone was so helpful and made sure all of my needs we Working with Maribel was an absolute pleasure and I enjoyed my conversation with Tiffany too. Everyone was so helpful and made sure all of my needs were satisfied. Maribel was definitely knowledgeable and explained everything in detail. She even delivered my car to me the following day and paired my Bluetooth for me. I will be visiting them regularly for my car washes :). The dealership received some sad news right before I arrived but it did not show. They were all so professional despite their recent unfortunate loss. They are like one big extended family and the customer service they provide shows it. More
Very Happy Sales Guy So I have to start this by saying im in sales and a pain to sell too because I pick everything apart and don’t want to haggle, I want an easy smooth e So I have to start this by saying im in sales and a pain to sell too because I pick everything apart and don’t want to haggle, I want an easy smooth experience, in and out. I absolutely found that here with Adam Herren. I found 2 cars I wanted online so I called in & spoke with Adam, this was in the early afternoon; he was able to provide me with info on both cars I was looking at. I was in Sacramento so I wasn't able to walk into the dealership, but I was able to send him my information so he could review financing options for me, i sent him documents at 12:54pm. After reviewing both cars and there payment options I decided on one car and wanted to move forward. Again because I wasn’t local the soonest I could come in to drive the car was Saturday, Adam actually drove the car to me and we were able to do the test drive and he had all the paperwork taken care of and I was able to drive home in my new 2014 Ford Mustang. I was very happy with the service. If they wouldn’t have gotten lost on the way here, LOL, it would have been a little earlier, but we finished at 7:30pm the same day. as for satisfaction I was completely happy with my experience, I had a great quick experience and will send as many people as I can to him. I sent him all my paperwork at 12:54pm and seven calls and a few text messages later we were done by 4:30pm and my new car was on its way to me. thanks Adam for making the experience easy and quick for me and not making me come in and take time away from work. More
Straightforward and knowledgeable Bob was a pretty straightforward salesman, which is a rarity at car dealerships these days. He also had the answer to the majority of my question off Bob was a pretty straightforward salesman, which is a rarity at car dealerships these days. He also had the answer to the majority of my question off the top of his head. Overall he was very helpful and easy to work with. More
Great customer service Had a great car experience with Lorenzo, really wasn't sure what I wanted but he broke it down a little better for me to understand. He was very pat Had a great car experience with Lorenzo, really wasn't sure what I wanted but he broke it down a little better for me to understand. He was very patient with me with the questions I had. He had a positive attitude the whole time, and made my car experience very seamless. Will definitely let friends and family know about Ford Lincoln. Thanks again! More
Amazing Experience Bryan was fantastic. He brought the vehicle and paperwork free of charge all the way to Calistoga. He was fast and friendly. I have already recommend Bryan was fantastic. He brought the vehicle and paperwork free of charge all the way to Calistoga. He was fast and friendly. I have already recommended him to several friends of mine. Keep up the great job. More
The Man I was so happy with the knowlege and time that was givin to me by Daron. He explained everything that I asked and showed me numbers on the spot withou I was so happy with the knowlege and time that was givin to me by Daron. He explained everything that I asked and showed me numbers on the spot without all the back and forth. By the time I left my 3yr old was all over him and she dosent warm up so quick. Anyhow this guy was great. I will tell all my friends about him. More
easy experience at Ford Daryl was my sales rep.and was extremely knowledgeable on the Ford car line up. He has a low pressure style of selling but is very convincing when exp Daryl was my sales rep.and was extremely knowledgeable on the Ford car line up. He has a low pressure style of selling but is very convincing when explaining the benefits of Ford. More
Amazing. Buying a vehicle from ford Lincoln fairfield was a very great experience for me due to the fact its a hassle free environment! I knew what vehicle I w Buying a vehicle from ford Lincoln fairfield was a very great experience for me due to the fact its a hassle free environment! I knew what vehicle I wanted and the lovely Sonja was able to do that for me without pressuring me. Not only was I happy that I got a new car but she was excited for me as well! She's great and I would definitely recommend Her to family and friends as well. More
Fairfield Ford Experience Visited Fairfield Ford in search of a new car. Was assisted by Lorenzo who was very friendly and helped us decide which Fusion was best fit to our nee Visited Fairfield Ford in search of a new car. Was assisted by Lorenzo who was very friendly and helped us decide which Fusion was best fit to our needs. He was very knowledgable and answered all of our questions. Would recommend this dealership to family and friends. Overall, great experience. More
Fantastic customer service!! My husband and I have bought all of our cars from Dave over the years and have always experienced top quality customer service and efficiency. We rece My husband and I have bought all of our cars from Dave over the years and have always experienced top quality customer service and efficiency. We recently chose to trade a truck in, sell a car and purchase a new truck and Dave made it so easy we are still amazed it all happened so quickly. I love working with him and will continue to purchasing all of our cars with him in the future. Ashley W. More