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Ford Lincoln Fairfield

Fairfield, CA

4.8
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 693 reviews

October 07, 2014

Could not be happier Working with Maribel was an absolute pleasure and I enjoyed my conversation with Tiffany too. Everyone was so helpful and made sure all of my needs we More

by ny4eva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maribel Mata
Oct 08, 2014 -

Ford Lincoln Fairfield responded

Thank you for taking the time to write about your experience with us. At Ford Fairfield, we work very hard to provide each of our guests with a personalized and professional experience regardless of any situation. I am happy that our team was able to show you what our dealership is all about. If you have other car-related concerns, please feel free to let us know. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 07, 2014

Very Happy Sales Guy So I have to start this by saying im in sales and a pain to sell too because I pick everything apart and don’t want to haggle, I want an easy smooth e More

by mike95670
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Herren
Oct 08, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Adam was able to show you what we strive to deliver. We hope you are continuing to enjoy your vehicle. Should you have further concerns, please do not hesitate to inform us. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 03, 2014

Straightforward and knowledgeable Bob was a pretty straightforward salesman, which is a rarity at car dealerships these days. He also had the answer to the majority of my question off More

by raheeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Martin
Oct 06, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to share us your feedback. At Ford Fairfield, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Bob was able to show you dedicated and personalized service. We would love to work with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 01, 2014

Great customer service Had a great car experience with Lorenzo, really wasn't sure what I wanted but he broke it down a little better for me to understand. He was very pat More

by d_avila06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorenzo Rodriguez
Oct 01, 2014 -

Ford Lincoln Fairfield responded

We appreciate you for taking the time to write this review. Lorenzo is an asset to Ford Fairfield and he strives to create a positive experience for every customer that enters our dealership. Thank you for spreading the word about your great experience with us. We look forward to working with you, your family and friends in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 01, 2014

Amazing Experience Bryan was fantastic. He brought the vehicle and paperwork free of charge all the way to Calistoga. He was fast and friendly. I have already recommend More

by gcgeorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Rice
Oct 02, 2014 -

Ford Lincoln Fairfield responded

We appreciate you for taking the time to write this review. Bryan is a key component of our team here at Ford Fairfield and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we exceeded yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all regarding your vehicle. Do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 01, 2014

The Man I was so happy with the knowlege and time that was givin to me by Daron. He explained everything that I asked and showed me numbers on the spot withou More

by cori sporks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daron
Oct 02, 2014 -

Ford Lincoln Fairfield responded

Cori, Thank you so much for taking the time to write this review about your experience with us. At Ford Fairfield, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Daron was able to show you dedicated and personalized service. We look forward to working with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 30, 2014

easy experience at Ford Daryl was my sales rep.and was extremely knowledgeable on the Ford car line up. He has a low pressure style of selling but is very convincing when exp More

by Jeff kinsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Perkins
Oct 01, 2014 -

Ford Lincoln Fairfield responded

Jeff, Thank you so much for writing this review about your experience at our dealership. Daryl truly knows his stuff and it is great to hear that he was able to provide you a knowledgeable and pressure-free service. Please feel free to call or stop by if you have any questions or concerns regarding your vehicle. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 30, 2014

Amazing. Buying a vehicle from ford Lincoln fairfield was a very great experience for me due to the fact its a hassle free environment! I knew what vehicle I w More

by Lili9465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 01, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review. We love hearing about customers that have a great experience at Ford Fairfield and we are glad you are one of them. We try to create a comfortable and hassle-free experience for all of our customers and I am glad that Sonja was able to show you what our dealership is all about. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 30, 2014

Fairfield Ford Experience Visited Fairfield Ford in search of a new car. Was assisted by Lorenzo who was very friendly and helped us decide which Fusion was best fit to our nee More

by marlowe13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Lorenzo
Sep 30, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review. We love hearing about customers that have a great experience at Ford Fairfield and we are glad you are one of them. At Ford Fairfield, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Lorenzo was able to show you dedicated and personalized service. Thank you for the recommendation and we look forward to working with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

September 29, 2014

Fantastic customer service!! My husband and I have bought all of our cars from Dave over the years and have always experienced top quality customer service and efficiency. We rece More

by LadyAsh707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Rowan
Sep 29, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review. At Ford Fairfield, are committed to provide excellent customer service and it is encouraging to know that Dave was able to show you dedicated and personalized service. We are eager to see you on your next visit. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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