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Ford Lincoln Fairfield

Fairfield, CA

4.8
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 693 reviews

October 30, 2014

great Britney was a great sales person. She felt like a friend of mine helping me find a car. I would recommend her to anyone, especially other women. More

by sweetgirl944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brittney
Oct 31, 2014 -

Ford Lincoln Fairfield responded

We appreciate you for taking the time to share your feedback with us. Britney is great with people and she strives to create a positive experience for all of our customers. She will be very happy to hear that she was successful in that endeavor. If you have any questions or concerns regarding your vehicle, please do not hesitate to come see us. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 30, 2014

Pleasant experience I was gathering information without my husband. Jeff Perkins politely answered my questions and demonstrated functions in a no pressure manner. When More

by sunny 11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins
Oct 31, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to write this review. It helps us to know that we are meeting the needs of our customers. Jeff is a key component of our team and it is wonderful to hear that he was able to earn your repeat business. We are eager to see you on your next business with us. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 30, 2014

Great Experience Sales rep was very nice and helpful. He did his best to accommodate finance establishment. He explained how everything in the truck it self works. All More

by missV707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Maldonado
Oct 31, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for leaving us a great feedback. At Ford Fairfield, we strive to ensure that no question or concern goes unanswered and it is a delight to know that our staff was able to show you excellent customer service. Please feel free to call or stop b if you have further automotive needs. Also, do not forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 28, 2014

Great Experience Found the car I wanted online. Went in and Benny show me many cars but in the end I got the car that I wanted. Financing was easy. The car is a great More

by euroharv12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vladislavich, Benny Maldonado
Oct 28, 2014 -

Ford Lincoln Fairfield responded

Thank you for taking the time to write about your experience with us. At Ford Fairfield, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy to know that Benny was able to assist you well. Do not hesitate to contact us if there is anything else we can do for you. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 26, 2014

Good experience Customer service was good. I didn't feel like I was being given the run-around like I was at the other dealerships I went to. My actual questions we More

by giraffegiraffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Maldonado
Oct 27, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review. We pride ourselves on the high level of our service excellence. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 25, 2014

great experience Bought my cmax here and had the best sales rep ever. She was honest and knowledgeable. Hard to buy from another dealer having dealt with my car buyin More

by casper41972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maribel Mata
Oct 27, 2014 -

Ford Lincoln Fairfield responded

We appreciate your time to write this review. Each employee is a valued member of the Ford Fairfield team and we all strive to provide excellent service. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 25, 2014

Best Dealership & Sales People Very good experience. The customer service in this dealership is excellent. Matt was awesome. He was informative, helpful and made us feel comfortable More

by K&P TURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vladislavich, Matt Swoyer, Bryan Rice
Oct 27, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for this review. Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Matt was able to satisfy that. Do not hesitate to inform us if you have any further questions or concerns regarding your vehicle. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 24, 2014

buying experience Brittney was very nice and helpful. She did not come across as pushy or annoying sales people. She was very informative, helped address all questions More

by k02468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney B in sales
Oct 27, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for this review. At Ford Fairfield, we strive to ensure that no question or concern goes unanswered and it is encouraging to know that Brittney was able to show you dedicated and personalized service. We would love to work with you again in the future. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 22, 2014

Friendly saleman experience I just want to give praise for the friendly experience I've encountered last week at Ford Fairfield. Daron Owens is a very friendly and a experienced More

by ladymartin55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daron Owens
Oct 23, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review. It is wonderful to know that you had a pleasant experience with Daron. Your feedback helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. In order to help keep your vehicle in tip-top shape, do not forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 21, 2014

Better than expected Very good experience all around. These are folks who consider customer service as their main task and profit-making as secondary. A rare find in this More

by MisterEman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Do not hesitate to inform us if you have any further questions or concerns regarding your vehicle. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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