
Ford Lincoln Fairfield
Fairfield, CA
Filter Reviews by Keyword
By Type
Showing 693 reviews
great Britney was a great sales person. She felt like a friend of mine helping me find a car. I would recommend her to anyone, especially other women. Britney was a great sales person. She felt like a friend of mine helping me find a car. I would recommend her to anyone, especially other women. More
Pleasant experience I was gathering information without my husband. Jeff Perkins politely answered my questions and demonstrated functions in a no pressure manner. When I was gathering information without my husband. Jeff Perkins politely answered my questions and demonstrated functions in a no pressure manner. When we decide on the Ford, and I know we will, I'll be happy to return to Jeff. For he has earned my respect and business. More
Great Experience Sales rep was very nice and helpful. He did his best to accommodate finance establishment. He explained how everything in the truck it self works. All Sales rep was very nice and helpful. He did his best to accommodate finance establishment. He explained how everything in the truck it self works. All questions were answered in a way where it wasn't just lies to suck you into buying, it was honest answers. Very thankful for good customer service on a good buy! Thanks Benny! More
Great Experience Found the car I wanted online. Went in and Benny show me many cars but in the end I got the car that I wanted. Financing was easy. The car is a great Found the car I wanted online. Went in and Benny show me many cars but in the end I got the car that I wanted. Financing was easy. The car is a great deal and they will get my business in the future. More
Good experience Customer service was good. I didn't feel like I was being given the run-around like I was at the other dealerships I went to. My actual questions we Customer service was good. I didn't feel like I was being given the run-around like I was at the other dealerships I went to. My actual questions were addressed directly rather than in a series of hypotheticals. Benny worked with me so that I understood the values of the different options available so that I felt able to make a confident decision on my own. I said I wanted to go check a different dealership before I made a decision, and he wished me luck and said he hoped he'd see me again, rather than jumping down my throat with "deals" and "options" and trying to force a sale. I don't respond to pushiness, which is something I told every dealership. This is the only one that seems to have listened. Cars are expensive; if I feel like all you want is my money--rather than my satisfaction--I'm very unlikely to buy from you. I appreciated that Benny listened to what I was looking for and made sure I felt adequately informed. More
great experience Bought my cmax here and had the best sales rep ever. She was honest and knowledgeable. Hard to buy from another dealer having dealt with my car buyin Bought my cmax here and had the best sales rep ever. She was honest and knowledgeable. Hard to buy from another dealer having dealt with my car buying experience she showed me. More
Best Dealership & Sales People Very good experience. The customer service in this dealership is excellent. Matt was awesome. He was informative, helpful and made us feel comfortable Very good experience. The customer service in this dealership is excellent. Matt was awesome. He was informative, helpful and made us feel comfortable. I would recommend this dealership and Matt Swoyer as your sales person. Best Dealership & Sales People within 100 miles of Bay Area Kelly "n" Paul More
buying experience Brittney was very nice and helpful. She did not come across as pushy or annoying sales people. She was very informative, helped address all questions Brittney was very nice and helpful. She did not come across as pushy or annoying sales people. She was very informative, helped address all questions and was never pushy. I would reccommend her to anyone buying a car at Ford Lincoln Fairfield. Staff was very friendly and helpful as well. I forgot her last name I think it started with a B More
Friendly saleman experience I just want to give praise for the friendly experience I've encountered last week at Ford Fairfield. Daron Owens is a very friendly and a experienced I just want to give praise for the friendly experience I've encountered last week at Ford Fairfield. Daron Owens is a very friendly and a experienced sales person. Very charming and highly courtesy if I can say so. I just came into just to price a Ford Taurus. He was not pushy even though I told him that I was looking and not buying today. I will be back before the holidays to make that purchase.Thank you Mr.Owens for your helpful information. More
Better than expected Very good experience all around. These are folks who consider customer service as their main task and profit-making as secondary. A rare find in this Very good experience all around. These are folks who consider customer service as their main task and profit-making as secondary. A rare find in this country. More