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Ford Lincoln Fairfield

Fairfield, CA

4.8
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 693 reviews

November 12, 2014

Used Truck Purchase Alex Fisher and Britney Bogacki are a great sales associate team. We were searching for a work truck on a limited budget. They kept me informed of the More

by richardford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Williams
Nov 13, 2014 -

Ford Lincoln Fairfield responded

Richard, Thank you so much for taking the time to write this review about your experience at our dealership. Alex and Britney are dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. We are pleased to know that we were able to help find the vehicle that satisfies your needs. We look forward to working with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

November 12, 2014

great sales rep Good vibe right from the start. No pressuring, no over selling, just genuine friendly service. Smooth buying process and good negotiation. Looking for More

by jcasillas5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 13, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to give us this feedback. We are completely dedicated to providing top quality customer service and we are ecstatic to hear that your experience reflected this dedication. At Ford Fairfield, we value our customers and we look forward to seeing you on your next visit. In order to help keep your vehicle in tip-top shape, do not forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

November 11, 2014

Alex Fisher is great Direct Sales Manager for Fairfield Ford Alexander Fisher did a great job understanding what I was looking for, finding it and delivering on it. In addition to handling all aspects of the pur More

by rtroberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Fisher
Nov 12, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to write this review. Alexander is great with people and focuses on the needs of our customers. He will be pleased to hear about your positive experience. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

November 07, 2014

SIMPLY OUTSTANDING Michelle at Ford of Fairfield is fantastic! Talked to her on the phone and gave her a rundown of what we need- how much we want to spend, terms of pay More

by carmen.s.velasco.7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 10, 2014 -

Ford Lincoln Fairfield responded

Carmen, Thank you for your feedback. We value our customers and their business is very important to us. We are proud to know that Michelle treated you so well and we look forward to seeing you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

November 04, 2014

Bryan Rice is a truly great salesman! Bryan has achieved the impossible. Super tight budget on my new F150 and not only did he get the job done, he was able to meet my budget and get me le More

by justin.clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Rice
Nov 05, 2014 -

Ford Lincoln Fairfield responded

Justin, Thank you so much for taking the time to share your feedback with us. Bryan is a valued member of our team and it is great to hear that he was able to exceed your expectations. Please feel free to call or stop by if you have any further automotive needs. In order to help keep your vehicle in tip-top shape, do not forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

November 01, 2014

Impressed They worked very hard to get us a good deal as a team! In the end the deal came out beyond better then expected with all of then trying to get us the More

by jacqueline.m.simmons1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Fisher, Dwight Williams
Nov 03, 2014 -

Ford Lincoln Fairfield responded

Jacqueline, I really appreciate you being so kind as to write this review about your experience at our dealership. We try our best to stand out from other dealers in terms of service excellence and it is great to know that Alexander was able to show you what Ford Fairfield is known for. Please feel free to contact us if you have any further automotive needs. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

November 01, 2014

Best place in Northern California to buy a Ford Truck We went to Corning Ford in Corning, CA, went to Crown Motors in Redding, CA and found the perfect Ford F-150 4x4 Truck in Fairfield, CA. They were ve More

by quiltnqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Bogacki, Tyrone and the finance lady who explained everything to us as she was processing the final paper work, we think her name is Tiffany. And Gage took our 1999 Ford to over look it and gave us the trade-in value.
Nov 03, 2014 -

Ford Lincoln Fairfield responded

On behalf of our dealership, I sincerely thank you for taking the time to write this review. We are completely dedicated to providing top quality service and we are ecstatic to hear that your experience reflected this dedication. It is great to know that Brittney was able to meet your needs. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, do not forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 31, 2014

awesome I had sn excellent experience at Fairfeld ford.Working with Ron Tilson I drove away in my new ford focus.I will defiantly be recommending them to my f More

by laticia86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tilson
Nov 03, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review. We love hearing about customers that have a great experience at Ford Fairfield and we are glad you are one of them. We would love to work with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 30, 2014

Truck buying I was nervous about buying a truck. It has been 10 years since I was at a dealership to buy a car. Kent Fry of ford fairfield made it so easy and rela More

by pparodi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kent Fry
Oct 31, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to write this review about your experience with us. Our top priority is delivering easy and relaxing car buying process, without making our guests feel rushed or pressured in any way. It is wonderful to know that Kent was able to do that during your time with us. Thank you for the recommendation and we look forward to working with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

October 30, 2014

A FRIENDLY, NO HAGGLE EXPERIANCE I found the truck online and called to see if it was available. The vehicle was waiting for me when I arrived. The staff was very friendly and willing More

by Clayton2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2014 -

Ford Lincoln Fairfield responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. It is encouraging to know that Bob was able to show you dedicated and personalized service. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Also, do not forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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